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Dinkleboo Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I ordered three books from them, I received them faster then I thought. They are amazing quality. I will be ordering more.
I purchased my little 3 year old nephew several books. He loves them. Easy market place to shop for all children. I was very impressed and at my age impressing me is a HOME RUN!
Hello Hazel!
We are elated to hear how much you enjoy our products! If you have suggestions for new items, we would love to hear from you! I can be reached at [email protected], attention Jennifer.
Kind regards,
Jennifer
I love the books! High quality for a low price. Perfect gifts for my Grandchildren who have everything.
Good afternoon Laura!
We always love to hear how much our customers love their personalized storybooks! We hope your grandchildren enjoy them, and have a wonderful holiday season!
Warm regards,
Jennifer
We loved these name labels. They are attractive, well made (nice printing) and they arrived very quickly.
Hi Ken!
Thank you for your kind words regarding our popular name labels! We appreciate your business, and hope to work with you again!
Kind regards,
Jennifer
Bought my grandson a personalize book. It has really cute story about a digger machine. Beautiful illustration. It was delivered very fast.
Hi Tammy!
We appreciate your kind review! If you ever need assistance, please do not hesitate to contact me at [email protected], attention Jennifer. Thank you for your patronage, and have a great night!
Kind regards,
Jennifer
I ordered 3 personalized kids story books. Not only was the quality of the product excellent, the timely service was as well. The website is very simply to navigate. Will definitely be ordering again! Very satisfied customer.
Hello BRUNETTA!
Thank you for the fabulous review! We always strive to produce quality items that you and your family will cherish! Please check your email for exclusive offers, and have a beautiful weekend!
Warm regards,
Jennifer
I ordered a personalized Christmas book for my son through groupon and it arrived quickly. It's so cute and tells a great story. Will definitely recommend!
I ordered 2 books and when I received them, they were better than I expected. Can't wait to give them to my granddaughter for Christmas!
Good afternoon Marcie!
Thank you for your 5-star review! We are thrilled you love your book, and hope your granddaughter does as well! We hope to work with you again, and have a great evening!
Best regards,
Jennifer
Found Dinkleboo on Groupon. I bought a book for my little nephew that uses his name for the main character and 3 other relatives' names. It looks great, has a cute story and arrived very quickly. I will definitely use Dinkleboo again.
Hi Miya!
Your kind words mean a great deal to our team! We hope you come back and see us again, and have a wonderful night!
Kind regards,
Jennifer
My Grandson will love this book dedicated to him & that he is part of the story.
Such an awesome idea & very well put together.
Loved it & I know he will too
Good afternoon Pamela!
Our dedication page is a wonderful touch to add to any of our personalized storybooks! Please check your email for exclusive offers, and we hope you and your family have a fantastic holiday season!
Best regards,
Jennifer
First time I ordered, I did not receive it (could have been stolen) anyway I spoke to Gracie on livechat and she totally took care of my problem and reordered again for me. I received the book today and I love it. My great-grand daughter will also. I'm extremely pleased with product and customer service.
Hi Cathy!
It thrills us to hear you had such a wonderful experience with our company! Gracie is a fabulous employee, and will always do her best for our customers! Thank you for your continued support, and have a beautiful evening!
Kind regards,
Jennifer
I received the last of the books I order today. In my error I ordered the most important one soft cover. Kayla not only helped non-tech savvy grandmother through the steps I needed to, she was VERY patient when I missed steps. She even reset my password that I forgot for my last step, then she did the rest. The book is reordered and a 92 yr old will be thrilled that he is in the book he is buying for my 3 yr old granddaughter. I am so greatful for people like her on the other side of the phone (it doesnt happen very often to have this high of standards in customer service anymore)
Hi Bonnie!
Thank you for commenting on our fabulous customer support team! Kayla is one of our most seasoned employees, and always goes the extra mile for our customers! Please let me know if you ever need any assistance, and have a fabulous holiday season!
Warm regards,
Jennifer
I ordered two books, one for a birthday and the other is for Christmas. I love them and I know my grandson will also. He loves books with animals in them. Having his name in the books can only make them better.
Hi Kathleen!
We are sure your grandson will love and cherish his personalized story book! Please check our Facebook page for new and exclusive deals! It was our pleasure to serve you, and have a fantastic night!
Warm regards,
Jennifer
Bought the personalized book for my grandson. He has not received it yet but Im sure he will enjoy it.
Hello Nancy!
Thank you for visiting Dinkleboo.com! With over 70 titles to choose from, we are sure he will love it! We look forward to working with you again, and have a fabulous holiday season!
Best regards,
Jennifer
Wonderful books for little one's, my granddaughter loves her book and they are so easy to order. Nice that you can preview the product before placing the order as well.
Hello Cheryl!
Yes, our preview function lets you preview all of our books before you purchase them! It's a wonderful tool! If you ever have any questions regarding one of our books, please contact us! Thank you for your continued support, and have a wonderful weekend!
Phone: 1 800 540-5729
Hours: Monday to Friday 9:00am to 5:00pm, Saturday 9:00am to 1:00pm (MST - Mountain Standard Time)
Email: [email protected]
Warm regards,
Jennifer
Found these guys through Groupon when looking for additional gifts for our grandsons 2nd birthday needed quick delivery. These guys made it happen a great experience. Thanks
Hello Bob!
It's wonderful to hear you had such a great experience! We hope your grandson enjoyed his books, and we hope to see you again! Thank you for your patronage, and have a wonderful day!
Best regards,
Jennifer
Just received the books I ordered for Christmas presents and am very pleased. I will definitely order again and I plan to let friends and family know about this website.
I needed help with a coupon code and she went al the way for me! I had a wrong letter and she went through the alphabet to find the right one for mw.
Hello Eileen!
Kayla appreciates your kind words! If you ever run into issues, please do not hesitate to contact us, as we are always here to help! Thank you for your business, and have a great weekend!
Phone: 1 800 540-5729
Hours: Monday to Friday 9:00am to 5:00pm, Saturday 9:00am to 1:00pm (MST - Mountain Standard Time)
Email: [email protected]
Kind regards,
Jennifer
The Christmas books are adorable. I'm definitely ordering additional :) i received the soft cover books and the quality is great.
Good afternoon Jessica!
We have just release two new Christmas books! Please follow this link to our newest titles! It was our pleasure to serve you, and have a wonderful weekend!
Christmas books: https://www.dinkleboo.com/occasions/christmas/christmas-storybooks.html
Kind regards,
Jennifer
Love love love both books weve gotten. So cute and our grandsons just love hearing their names in them.
Hello Diane!
We appreciate the 5-star review! Thank you for choosing Dinkleboo, and have a fabulous night!
Halloween sale: https://www.dinkleboo.com/occasions/halloween.html
Kind regards,
Jennifer
From the business
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Good evening McKenzee!
We appreciate your continued support of Dinkleboo.com! If you have an idea for a new title we would love to hear from you! I can be reached at [email protected], attention Jennifer.
Best regards,
Jennifer