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Digital Supply USA

2.1

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Digital Supply USA Reviews Summary

Digital Supply USA has a rating of 2.1 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Digital Supply USA most frequently mention customer service, screen replacement and return shipping. Digital Supply USA ranks 101st among Mobile Repair sites.

service
21
value
19
shipping
19
returns
17
quality
17

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Arizona
1 review
0 helpful votes
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Got replacement for my digitizer on s8+ and worked as expected. Only issue is that it does not seem like the screen is fully attached to glass screen. Can hear popping when pressing on the center like the back is trying to adhere. Screen protector is kinda lousy. Top and bottom of the screen protector sticks pretty well but tends to fail on the left and right because the adhesive is too small so it comes loose and lets stuff go underneath. WIll end up getting some other screen protector later.

Date of experience: June 18, 2019
North Carolina
1 review
0 helpful votes
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High quality product. I was able to install the part in minutes. In fact, I'm writing this review from the phone.

Date of experience: June 18, 2019
Pennsylvania
1 review
1 helpful vote
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>comes with tools.
>replacement was quite easy.
>packaged very well.
>my phone is working perfectly.

Date of experience: June 18, 2019
New York
1 review
0 helpful votes
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New screen with digitizer came within a week of ordering so pretty fast on shipping. Put the new screen on my note8 and worked great. Sadly the next day the phone was dropped and the new 185.00 screen that i put on the phone shattered. So waiting now on to save the money to buy another screen unless this company can give me a discount on my next screen order instead of spending the full 180.00 on the next screen. Other then that. Great product and will order again.

Date of experience: June 18, 2019
Georgia
1 review
0 helpful votes
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Perfect
June 19, 2019

Shipped promptly and the pricing was great. Was a rather hard repair but due to the inexpensive cost of the screen it was well worth it.

Date of experience: June 18, 2019
Illinois
1 review
0 helpful votes
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Pleased
June 19, 2019

Glad to have the glass and all the tools to do it. I would say the only complaint is the suction cup that comes with the tools. (To flimsy to get a good suction on anything) but overall love the product.

Date of experience: June 18, 2019
Texas
1 review
0 helpful votes
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Thieves
June 13, 2019

Sent item back, unused and in original packaging, and only received $117 out of the $155 purchase price. Stay away from these scammers. Took 7 days after return was recieved to get refund, and that was after I contacted them. Amazing they are still in business...

Date of experience: June 13, 2019
New York
1 review
0 helpful votes
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They must get their products directly from the manufacturer bc they have the best pricing, quality and return policies.

All 6 of my orders have been good.

Date of experience: June 6, 2019
California
1 review
1 helpful vote
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I should have done a little research before ordering from this outlet. They sell substandard cheap China products, they send out the wrong items when trying to return the product back they make it very complicated by shipping to different address and they sit on your refund forever until you send out a nasty email and finally they do the refund, but not the full amount. It worked out for me to be able to get the full refund because I paid with PayPal and had to get them involved. Be aware and do a little homework before ordering with them.

Date of experience: May 20, 2019
Colorado
1 review
0 helpful votes
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They are good.
May 22, 2019

The best Pricing and quality. However, shipping does take atleast 2 days for delivery. They are more geared for wholesale.

Date of experience: May 20, 2019
Louisiana
1 review
0 helpful votes
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Use Gadgetfix.com, their supplier for less money, new products, and better service. On their site they say they send new in box and have easy returns and supply the return label. They sent me a return address label...

Date of experience: January 12, 2019
California
1 review
2 helpful votes
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Not as advertised!
July 11, 2018

The site sells parts for sell phones with the claim "Easy Repair" instructions! Everything you need to do it yourself! I received item (screen replacement for mobile phone) and no instructions were included. I checked the site and it just said search on you tube for videos. I e-mailed them and they gave me written instructions no pictures of a different model phone and said this may help. They conveniently charge a restocking fee and they have a "F" rating on the BBB. Don't make my mistake!

Date of experience: July 10, 2018