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Difmark

1.8

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Difmark Reviews Summary

Difmark has a rating of 1.8 stars from 245 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Difmark most frequently mention customer service, steam account and shared accounts. Difmark ranks 44th among Gaming sites.

service
187
value
183
shipping
176
returns
164
quality
182
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Canada
1 review
2 helpful votes
Follow Ehab H.
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I tried to buy through this company a game - then seller send me log-in to his account which he can lock me out anytime - I went and complained to Difmark but they didn't care about me and closed my case.
Then recently I get an email that I got a refund - so I thought maybe they have reviewed their earlier decision but seems like another trick or so - no refund and no game
So the summary - this is scam website and be careful and save your money

Date of experience: June 3, 2024
France
1 review
0 helpful votes
Follow Florent B.
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SCAM
May 20, 2024

Article non conforme à la description (qu'ils ont changé après ma plainte, screeshots à l'appui) refuse le remboursement!

Date of experience: May 20, 2024
Chile
1 review
1 helpful vote
Follow Fanz L.
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HORRIBLE
April 4, 2024

THEY REFUSE TO GIVE A REFUND AND JUST GIVE YOU AN ACCOUNT WITH THE GAME INSTEAD OF A KEY,DONT BUY HERE,JUST WAIT TO STEAM DISCOUNTS,I REALLY WARN YOU ALL,DONT BUY HERE

Date of experience: April 4, 2024
Finland
1 review
2 helpful votes
Follow Jyri M.
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I received a user account that had two-factor authentication enabled, and I was unable to log in to the account. I made a dispute, but I didn't get my money back, so I lost my money here.

Date of experience: March 31, 2024
Virginia
1 review
2 helpful votes
Follow Claire S.
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Absolutely the worst. They literally take your money for games they advertise in stock that are not, don't refund it, and lock your account if you complain.

Date of experience: March 29, 2024
NL
62 reviews
99 helpful votes
Follow James H.
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SCAM! Beware
March 20, 2024

I purchased a renewal key for Kaspersky Internet security. The key had been used so many times, Kaspersky rejected it. (see screenshot). I opened a case to get my money back, but they just ignored me. No one would respond to chats and there is no way to email anyone. Save your time, money, and frustration. This site is a SCAM and you have now been warned.

Date of experience: March 20, 2024
Australia
1 review
1 helpful vote
Follow Edan W.
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Do not use
March 20, 2024

Basically was told my purchase was using someone else's login and password on my PS5. Was weird if not illegal. Customer service would not provide a good response. Go elsewhere to buy game keys

Date of experience: March 20, 2024
Czechia
1 review
1 helpful vote
Follow Pavel P.
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A purchased game is just access to someone else's Xbox account with the game. I don't own any game now. ORDER ID: "*******"
Sellers - XboxOfficial
The seller is not responding. Tech support is not responding. No response even after a few days. Scammers. Do not buy here.

Date of experience: February 24, 2024
AE
1 review
0 helpful votes
Follow Ali Mohammed S.
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I had bought a game for my PS4 from the seller PSNSTORE. At the time I ordered my product, they had a night break so I thought I got scammed but they contacted me apologizing for the delay and soon gave me my account with the game in it and its downloading at the moment and is working fine. Great customer service I would most likely buy from here again.

Date of experience: January 28, 2024
1 review
0 helpful votes
Follow Ivan V.
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SCAM - DO NOT BUY HERE!
January 17, 2024

SCAM - DO NOT BUY HERE!

This platform has a bunch of sellers, that all have the same problem - they sell public accounts and you can't be sure, that you will be able to access it in several month. READ THE REVIEWS OF ACTUAL PEOPLE THERE AND DO NOT TRUST SHORT FAKE REVIEWS!

I have purchased the game (DON'T BUY FROM THE "GoodKeyShop" SELLER!) and the seller was able to provide the credentials only after 2 days. After I tried to log in, it showed, that this account requires 2 factor authentication through the corresponding mobile number. The seller replied once a day and it was impossible to communicate with him and get a verification code.

After 3 days of trying, I have created a Case #******* and laimed for a refund. The system has fake timers that do nothing after expiration.
The dispute has been created almost 10 days ago and nothing has been done since that time.

I have written multiple times to the support chat and got only useless replies, that "we will provide information as soon as possible, bla-bla-bla".
It seems, that I have been blocked on the site and not the actual chat is not shown to me (only message, that "we will get back to you").

PLATFORM MADE BY SCAMMERS FOR SCAMMERS, DO NOT BUY HERE!

Date of experience: January 17, 2024
Finland
1 review
3 helpful votes
Follow Ragnar V.
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SCAM!
January 14, 2024

SCAM! Bought a steam account, delivery time was 1 hour, I never even received anything, not even response from seller. After that I contacted support and they are just ignoring me at this point. Stay away from this site.

Date of experience: January 14, 2024
Switzerland
1 review
0 helpful votes
Follow MJ g.
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Highly dubious
January 13, 2024

I am writing to express my disappointment with the service I received from GoodKeyShop and Difmark. I was promised a game key within 15 minutes after my purchase, but I have not received it even after six hours. Moreover, my attempts to contact the reseller have gone unanswered. Difmark has explained the delay, stating that orders are taking longer than usual to ship due to the winter season. However, this explanation is ludicrous, especially for a virtual product like a game key. As a customer, I believe it is Difmark's responsibility to ensure that retailers advertising on their platform are reliable and honour their promises. I have requested that Difmark resolve this matter and take action with the reseller GoodKeyShop to avoid similar problems in the future, but I have not received any response so far.

Date of experience: January 13, 2024
Belgium
1 review
1 helpful vote
Follow John B.
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I bought a steam account from Goodkeyshop.
The seller gave me a shared account login. No details such as the email address and pass so that I can change the email address to my own email address. So this is just a shared account that he has full control over. He refused to provide the complete details. This is just one very big scam. The chat box on the website is also a bot and not customer service. All the reviews are homemade or purchased. People, please be careful when you buy something here.

Date of experience: January 11, 2024
Romania
1 review
1 helpful vote
Follow Alin M.
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My recent encounter with Difmark has left me deeply disappointed. Having made a purchase for a game on their platform, I encountered a significant setback – the game was never delivered. Despite persistent attempts to reach out to their customer support via their online chat feature, I received no response or assistance whatsoever.

The lack of communication and failure to fulfill the delivery of the game I purchased has left me thoroughly dissatisfied. It's disheartening to experience such disregard for customer concerns, particularly when a company emphasizes its commitment to service.

I advise potential consumers to approach transactions on Difmark with caution, as my personal experience underscores serious shortcomings in their service. I sincerely hope that my review helps others make informed decisions and prompts Difmark to address their customer support and delivery issues promptly.

Date of experience: December 31, 2023
Spain
1 review
0 helpful votes
Follow Carlos F.
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Got scammed
December 30, 2023

Bought UFC2 PS4 CD key and got a PS4 account that didnt even work, after waiting for 8H while it said it would be 1H max, I try to get help, the seller ignores me and difmark help team basically tells me to go F myself... Do not buy anything from here, it's a scam.

Date of experience: December 30, 2023
Poland
1 review
0 helpful votes
Follow Patryk E.
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Please be advised that buying anything on Difmark_com is a bad idea. The platform is full of scammers. In my case the bought products were not delivered and the seller refused a refund/return of money. No support/help from administration.
Order ID:1-2-1-6-0-1-3

Date of experience: December 28, 2023
Romania
1 review
0 helpful votes
Follow Ciprian F.
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Difmarkt & GoodKeyShop
December 27, 2023

Difmarkt with GoodKeyShop
I bought a game from them and they told me that I would receive the code in 2 hours. I waited 24 hours and after countless messages I finally received the key, but the surprise didn't work. I talked to them and Mia said that there is nothing you can do and I won't get the money back.

+1
Date of experience: December 27, 2023
Czechia
1 review
0 helpful votes
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Tom
December 24, 2023

Probably rusian poosr thiefs
They dont give you access to that email so you can't get the verification code. You just wait like an idiot for them to answer, but they dont. I contacted Difmark through facebook...no answer. Telegram... no answer. They have a "live support" on the website and I waited about 5hrs because I was 9th on queue. I have been online with "Tycho" from customer support for over an hour now, and he said "moment please" after DIGITALGAMES sent me an invalid verification code. Its been 50minutes now since that "moment please" and all i got after was "wait please. I'm very busy now so i dont have to reply to every message. Write only important". DIGITALGAMES does not answer at all. I asked for a refund.

DO NOT BUY FROM THEM!

Date of experience: December 24, 2023
Germany
1 review
0 helpful votes
Follow Oktay g.
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My experience, as I used a Shop on DIFMARK:

Scam shop, poor support, bad item description, you CAN'T CHANGE THE PASSWORD from the purchased account. You are NOT ALLOWED to have your Steam profile ONLINE... That's not mentioned at all. DIFMARK closed my case and supports the seller! No refund!

Can't even activate the account; seller almost never online, or does answer after HOURS!
Don't you ever believe in 15min delivery, I bought it 09.12.2023, still wasn't able to receive the key for Steam Guard.

Go buy yourself a legitimate key at a shop for 30€ or less, instead burning about 20€ with all fees and bad support here.
Worst experience ever, period!

Date of experience: December 19, 2023
GB
1 review
0 helpful votes
Follow Mateusz S.
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Support is actually useless.

Seller didnt deliver what was agreed and support didnt even look at the case.

I cant be bothered to argue with them over £13, but I hope my review helps someone not to use their services.

Date of experience: December 16, 2023