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Agape Diamonds

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

“Agape” means “Love” and Agape Diamonds embraces the sentiment of love by creating beautiful jewelry with conflict-free Simulated Diamonds, Synthetic Diamonds, Lab Diamonds, and Natural Diamonds that are ethically sourced. Our jewelry represents our love for humanity and respect for the environment by providing quality and value at an affordable price point. In addition to the Agape Simulated Diamond, we offer Lab-Grown Diamonds (Lab Diamonds) as well as ethically sourced Earth-Mined Diamonds (Natural Diamonds).

Agape Diamonds began as a small family company and is now a second-generation business that has grown to include a team of in-house designers, master bench jewelers, and customer service associates with over 70 years of combined experience. We take pride in designing and manufacturing designer jewelry that our customers can feel good about wearing.

We have years of experience in online shopping support and our friendly and qualified jewelers and custom...


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Agape Diamonds Reviews Summary

Agape Diamonds has a rating of 3.8 stars from 1,347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Agape Diamonds most frequently mention customer service, great experience and engagement ring. Agape Diamonds ranks 3rd among Diamond sites.

service
317
quality
569

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6,470 reviews

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New York
1 review
0 helpful votes
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Very Satisfied
October 18, 2022

Easy to read and navigate the website. Very good website, I will be looking for something else. Looking for Diamond Tennis bracelet, but I need a size 8 and have not seen any in that size.

Date of experience: October 18, 2022
North Carolina
1 review
0 helpful votes
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Service
October 16, 2022

Arrived in a good time frame and the jewelry looks great

Date of experience: October 16, 2022
Michigan
1 review
0 helpful votes
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Returned earrings for smaller size
November 15, 2022

I was left a small inheritance of money from my grandmothers passing about one month ago, I decided to buy myself some fancy earrings since I've never had any and wanted something nice I can hand down to my kids as an heirloom in her memory someday.

I initially ordered some 4ctw stud earrings- upon arrival, I tried them on (not realizing a sticker attached was a tamper proof tag). Immediately realized they were much too large for my taste.

Upon attempting to schedule a return and exchange, it was brought to my attention that the earrings could not be returned if the sticker had been broken. I did not realize this as there would have been no way to try the earrings on with the tag still attached (it was attached to the actual earring back.)

I was thrilled to hear that they would allow me an exchange anyway, and appreciated that. Disappointed to hear that they would not refund me the difference which was about $100, but at least I wasn't stuck with earrings I wouldn't wear anymore.

The shipping and return pair was a quick process, about one week from the day I sent them back to the day I received the replacement pair.

The replacement pair are the perfect size in 2ctw, however they didn't include a tamper proof tag at all this time, appeared worn before (there was a bit of "crusty stuff" on the thread) and one of the earrings was slightly bent at a strange angle and damaged.

Overall, not a terrible experience, but slightly disappointed I paid $700 and wound up with damaged $600 earrings.

Date of experience: October 16, 2022
California
1 review
0 helpful votes
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Stunning
October 16, 2022

The stone is absolutely Stunning! I'm having a custom band made to set it in.

Date of experience: October 16, 2022
Nevada
1 review
0 helpful votes
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Right ring right price
October 14, 2022

The quality of the ring was very good and was delivered is a reasonable time. Would purchase from them again

Date of experience: October 13, 2022
Georgia
1 review
0 helpful votes
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Very likely, but I would point out that these are SIMULATED diamonds. My fiance didn't care. She loved the setting.

Date of experience: October 12, 2022
Indiana
1 review
0 helpful votes
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Disappointed
November 11, 2022
Updated review

Not likely to recommend. Pictures was great on website then when I got the product it looked so much different and a lot smaller and not as sparkling as u put in the website.

Date of experience: October 11, 2022

Awesome
September 21, 2022
Previous review

Likely to recommend

Date of experience: September 21, 2022
New Jersey
2 reviews
2 helpful votes
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Paid extra fee for 18" chain with pendant "diamond". Received the necklace after two weeks of the charge on my card. What they sent was a 16" chain NOT an 18" chain. They would not correct the order because I removed the tags…then accused me of being dishonest after they believed me about tag removal. Corporate "policy" would not "allow" them to send the correct necklace length without proof of the incorrect size chain. I didn't lie about anything, they gladly took my funds for a two week period prior to them even sending out my necklace, only to learn it was the NOT what I paid for. I will NEVER EVER be scammed by these corporate bullies again. Buyer beware!

Date of experience: October 11, 2022
Arizona
2 reviews
0 helpful votes
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Amazing
October 9, 2022

Very accomodating and helpful, made my exchange very smooth, even though USPS tried to screw it up yesterday as far as the delivery person goes

Date of experience: October 9, 2022
New York
1 review
0 helpful votes
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Awesome!
October 8, 2022

My diamond studs are beautiful! Sparkling! Just beautiful!

Date of experience: October 8, 2022
North Carolina
1 review
0 helpful votes
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Amazing
October 7, 2022

Would like to see the actual product before making this decision.

Date of experience: October 7, 2022
Texas
1 review
1 helpful vote
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Great company!
October 7, 2022

I had a fantastic experience and received the order on time. The earrings looked incredible. Thank you, Agape Diamonds!

Date of experience: October 7, 2022
New York
1 review
0 helpful votes
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Excellent quality, on time delivery
October 7, 2022

Purchased the simulated diamond ring. Excellent quality. Delivered on time.

Date of experience: October 7, 2022
Alabama
1 review
0 helpful votes
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Perfect
October 7, 2022

Highly likely! I can't wait to buy a tennis bracelet next. And a necklace!

Date of experience: October 7, 2022
Virginia
1 review
0 helpful votes
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Fabulous ring
October 6, 2022

Easy shopping for beautiful rings made my shopping experience a breeze.

Date of experience: October 6, 2022
Maryland
1 review
0 helpful votes
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Item returned wrong stones
October 6, 2022
Updated review

The product looked fine I thought I was purchasing lab grown diamonds. As they were not I returned the product via fed ex. Tracking number **************. I have no qualms about your service or product. I was confused by the site producing that item as a result when I selected lab grown diamonds. I'm sure whomever wants simulated diamonds will be pleased with the product.

Date of experience: October 6, 2022

Nice
August 3, 2022
Previous review

Depends on product received

Date of experience: August 3, 2022
Georgia
1 review
0 helpful votes
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AWESOME
October 5, 2022

Received the ring as promised…she said yes! And loves it!

Date of experience: October 5, 2022
Maryland
2 reviews
0 helpful votes
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Stunning!
October 3, 2022

From the gift box to the stone, this is a great purchase. BAll the other offerings were a cluster of tiny stones. This is one big sparkling gem. Super impressive! I am very pleased with the ease of ordering and prompt shipping. Customer for life!

Date of experience: October 3, 2022
Washington
1 review
0 helpful votes
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Beautiful gift
October 3, 2022

Customer service was very helpful coordinated expedited shipping for a wedding gift to my bride about 2 weeks prior to our special day

Date of experience: October 2, 2022
Switzerland
2 reviews
0 helpful votes
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Great
October 2, 2022

It was great
Thank you
50 character is too long to fill. I was about to discard the entire survey

Date of experience: October 2, 2022