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Agape Diamonds

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

“Agape” means “Love” and Agape Diamonds embraces the sentiment of love by creating beautiful jewelry with conflict-free Simulated Diamonds, Synthetic Diamonds, Lab Diamonds, and Natural Diamonds that are ethically sourced. Our jewelry represents our love for humanity and respect for the environment by providing quality and value at an affordable price point. In addition to the Agape Simulated Diamond, we offer Lab-Grown Diamonds (Lab Diamonds) as well as ethically sourced Earth-Mined Diamonds (Natural Diamonds).

Agape Diamonds began as a small family company and is now a second-generation business that has grown to include a team of in-house designers, master bench jewelers, and customer service associates with over 70 years of combined experience. We take pride in designing and manufacturing designer jewelry that our customers can feel good about wearing.

We have years of experience in online shopping support and our friendly and qualified jewelers and custom...


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Agape Diamonds Reviews Summary

Agape Diamonds has a rating of 3.8 stars from 1,347 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Agape Diamonds most frequently mention customer service, great experience and engagement ring. Agape Diamonds ranks 3rd among Diamond sites.

service
317
quality
569

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6,470 reviews

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Massachusetts
1 review
0 helpful votes
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Better than I thought
January 9, 2023

I didn't expect much given the price. But I received it and was shocked at the box it came in. Impressive display.presentation is everything. It looked Like I paid a lot more than what I paid which made me look real good.

Date of experience: January 9, 2023
Georgia
1 review
0 helpful votes
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A-1
January 8, 2023

Some of the best service and looks just like they advertise. No scam

Date of experience: January 8, 2023
Alabama
1 review
0 helpful votes
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The product was as expected.
January 8, 2023

There was ease of process in obtaining the object.

Date of experience: January 8, 2023
South Carolina
2 reviews
1 helpful vote
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Serious misrepresentation
February 7, 2023

I purchased the earring and necklace based on their description of the product and the included appraisal. But, Agape refused to represent the pieces the way they were described in the advertising. Instead, they issue a generic certificate of Appraisal which says absolutely nothing about the individual pieces. That felt like false advertising to me. On three separate occasions, I requested a specific appraisal for the pieces I purchased and they refused to give it to me. I did not like my experience at Agape Diamonds at all. Then, they tried to accuse me of defamation. Really, telling the truth is not defamation. They should be representing their products the way they are advertised.

Date of experience: January 8, 2023
California
1 review
0 helpful votes
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Thanks!
January 6, 2023

I ordered a ring for my wife, with the intention of a christmas gift. Initially, the Agape staff stated the order was a custom ring and that I would probably receive after Christmas. I asked the staff if they could accomodate my order and deliver in time for Christmas. They called back and said yes! I had the ring late evening Christmas eve. My wife loved her new ring!

Date of experience: January 6, 2023
New Jersey
1 review
0 helpful votes
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Easy to navigate online. Exactly what I expected. Looks beautiful. Well made. Completely satisfied.

Date of experience: January 5, 2023
California
1 review
0 helpful votes
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Gift
January 5, 2023

Very satisfied with my purchase. Cute little heart necklace.

Date of experience: January 5, 2023
District of Columbia
1 review
0 helpful votes
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Beautiful
January 4, 2023

Great job very fast with delivery will ordered again my girl was so happy with her ring and earrings

Date of experience: January 4, 2023
North Carolina
1 review
0 helpful votes
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Great
January 4, 2023
Updated review

They were incredibly helpful, the staff were very kind, the deal was amazing, and everything looks beautiful.

Date of experience: January 4, 2023

Great
December 15, 2022
Previous review

They make things so easy

Date of experience: December 14, 2022
Florida
2 reviews
0 helpful votes
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Awesome
January 3, 2023
Updated review

So far, very much so. And my wife has not taken it off since Christmas day

Date of experience: January 3, 2023

Awesome
December 14, 2022
Previous review

So far, very much so

Date of experience: December 14, 2022
Colorado
2 reviews
0 helpful votes
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Engagement ring
January 3, 2023

The sales person was excellent (Jackie)…very helpful and supportive. Delivery took longer than expected…in part due to the Holidays, would have liked to have a more clear communication on expected delivery. FedEx also was very difficult. Promised by noon deliver and at 12:30…they changed delivery by end of day. We did t know what this meant and could not get any help. We had to stay at home waiting on the ring. It was delivered around 2pm. It all worked out and we are happy with the product. Thank you.

Date of experience: January 3, 2023
Maryland
1 review
0 helpful votes
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Heart Pendant
January 3, 2023

I was overall pleased with my purchase. But, I felt that maybe a nicer 14k white gold quality chain would be included with such a beautiful pendant. I have switched out the chain with another necklace that I own that compliments the pendant

Date of experience: January 2, 2023
Tennessee
1 review
0 helpful votes
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Great!
January 2, 2023

The order process was easy and the product is high quality. An very affordable way to purchase a diamond for yourself or your special someone.

Date of experience: January 2, 2023
Wisconsin
1 review
1 helpful vote
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Lesson and Thank You
January 2, 2023

When ordering Diamonds or other Gem Stones, things have changed. When I called Agape, the customer service Julia was very clear and knowledgeable. My wife was very pleased and that outrank any concerns that I may gave had.

Very easy to work with Agape. For the novice, may I suggest explaining the multiple levels of stones, specifically diamonds. It would be for an easier process. Thank you again

Date of experience: January 2, 2023
Florida
1 review
0 helpful votes
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Amazing quality for the price!
January 2, 2023

Easy purchase experience and beautiful diamonds. My wife loves them!

Date of experience: January 2, 2023
Pennsylvania
1 review
1 helpful vote
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My wife's big smile on Christmas
January 2, 2023

I purchased the 2.o carat diamond studs for my wife as a Christmas gift. They were part of her wish list. She was extremely happy when she opened her gift. She has worn them every day since Christmas and has received plenty of compliments. I am truly grateful to Agape for making this precious moment happened.

Date of experience: January 2, 2023
Arkansas
1 review
0 helpful votes
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Looks very genuine
January 2, 2023

Awesome experience and the online service was easy. The mailing proceed was also quick and pain free.

Date of experience: January 2, 2023
Illinois
1 review
0 helpful votes
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The quality is spectacular
January 1, 2023

Smoother than shopping in a store! You really made my engagement ring purchase simple and stress free!

Date of experience: January 1, 2023
California
1 review
0 helpful votes
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Seamless and Beautiful
January 1, 2023

The experience purchasing with you guys was amazing. Thank you for making it easy, especially over the holidays.

Date of experience: December 31, 2022
Florida
1 review
0 helpful votes
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Beautiful diamonds
December 31, 2022

I ordered a loose stone but wanted bigger. So Agape refunded my money and I bought a bigger one. Their stones are exquisite.

Date of experience: December 30, 2022