Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
They were incredibly patient with me and my requests, ensuring every detail was just right. Working with them was a breeze, and their dedication truly showed. I absolutely love my ring and can't wait to wear it every day!
The ring is beautiful. However, the sizing is too small to wear on the finger intended. I specifically ordered a bit larger just to be sure, but it is too tight for that finger. Also, the inscription is too small to read. But, I kinda expected that because the ring had to be tiny, because I am tiny (size 3 1/2) and I ordered a 4, which was still too small. Yet, I love the ring. It is beautiful and fits on another finger.
I ordered an infinity symbol ring with a blue topaz. The ring was so tiny, it appeared to have been made for a baby. I was very disappointed. It would have helped to have a photo that showed the size on a hand.
Luckily, the return was easy.
First time buying jewelry online and I was nervous about it, but the company was great and the rings are of great quality
The website is top notch as are the designs. This is furthered by the ability to customize. The customer service is also on point. Thank you for your care and skill.
A member of the team kept in touch at every part of the process and even accommodated a shipping change all on their own to ensure the surprise wasn't spoiled.
My ring buying experience was excellent. Selecting the diamond and ring was hard only because of all the different options available, the ring is beautiful
My fiance got this for his wedding band and it I miss an awesome ring, he loved it and can't wait to wear it!
The ring is absolutely stunning and the service to make sure I got it before I flew to see my fiancée is unmatched. I'm really thankful for everyone involved. Thank you!
From ordering to keeping in contact throughout the process and receiving my beautiful ring, my experience was flawless.
Everything as described and the quality appears to this naked eye to be good.
I couldnt have asked for a better ring, very happy with it
I have had a good experience during my purchase. Everything was good.
I bought this ring for my wife for our 20th. The process was easy and Diamondere kept us updated on the status of her ring through the entire process. My wife loves her ring, it's beautiful! Thank you!
Great experience from start to finish. Customer service communicated with me throughout the process. We had paid for expedited service, and when they weren't able to meet that request, they immediately refunded the fee. The ring is absolutely stunning, and so well made. Looking forward to wearing this piece every day for the rest of my life!
Purchase was easy. After making purchase I was contacted to be up-sold and had to commit another transaction. I would have preferred to receive that information before finalizing initial purchase. But everything else went smoothly.
The whole experience with your company was impressive, from placing the order to questions answered and the delivery was a smooth transition. Will use this company in the future.
Ordered 7 1/4 and received a size 7. I wasn't paying attention and thought to cut off the tag to see if it would fit better. After cutting off the tag and realizing it was still too small, I noticed I couldn't return ring for the correct size (according to the tag, once you cut it off you could no longer return the item.)
The team kept me informed through the whole process and was able to make a last minute change to the shipping so I could receive the ring in California while I was on vacation to propose. Everything worked out perfectly!
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.

