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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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746 reviews

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Washington
1 review
0 helpful votes
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Great product
August 4, 2025

Love these rings and it was very easy to navigate through the website

Date of experience: July 17, 2025
North Carolina
1 review
0 helpful votes
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Good customer service experience
August 4, 2025

I made a mistake on my order, and they fixed it quickly...

Date of experience: July 25, 2025
Mississippi
1 review
0 helpful votes
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The ring is beautiful and it arrived quickly. The site was easy to use and I got plenty of updates throughout the process.

Date of experience: July 24, 2025
California
1 review
0 helpful votes
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Exactly what I imagined
August 3, 2025

A wonderful experience from the very beginning. Ordering, selecting, delivery… Everything was seamless. The packaging was perfect and made the giving of the special piece even more spectacular than I could've imagined.

Date of experience: July 24, 2025
Ohio
1 review
0 helpful votes
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Exactly what I ordered!
August 3, 2025

I ordered an engagement ring for my partner and the ordering process was super easy and I loved that I was able to customize everything from the band to the stone. Communication throughout the process made me feel reassured I was getting the best quality and service. It's BEAUTIFUL.

Date of experience: July 24, 2025
Virginia
1 review
0 helpful votes
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Everything about the process and communication was excellent. The only disappointment I found was that the gold ring I ordered seemed to be thicker in the pictures. When it arrived the metal looked thinner and less substantive than I was expecting given the pictures. Still, it was a beautiful ring, but looked cheaper than I expected. It was not concerning enough to send back though, I still liked the result.

Date of experience: July 22, 2025
Tennessee
1 review
0 helpful votes
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Lovely bracelet!
August 1, 2025

Exceptionally good communication and quality. Highly recommend this company! I am delighted with the whole experience.

Date of experience: July 22, 2025
Pennsylvania
1 review
0 helpful votes
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Chiropractor
August 1, 2025

Looks great was a perfect gift for my office manager 50 th birthday

Date of experience: July 22, 2025
Virginia
1 review
0 helpful votes
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Exactly what I Expected
August 1, 2025

This item is perfect for the occasion. I would use this company again.

Date of experience: July 22, 2025
Indiana
1 review
0 helpful votes
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Looks amazing
August 1, 2025

The ordering process was very straight forward and also recommended changes to the piece for a better experience. They walked me through the process and couldn't be happier. I hope my fiance loves it as much as I do.

Date of experience: July 22, 2025
Illinois
1 review
0 helpful votes
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Great! Very communicative
August 1, 2025

A+ service. Responsive throughout the process! Excellent communication

Date of experience: July 22, 2025
Vermont
1 review
0 helpful votes
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Canaan rev
July 31, 2025

Very nice track, very professionals.thid place deemed SD if I could get hurt anywhere and be in good bands

Date of experience: July 21, 2025
Utah
1 review
0 helpful votes
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Great product... Lousy shipper
July 29, 2025

Diamondere did a good job and has a great ring but they chose UPS as the shipper and UPS is awful. Had to spend 10 more dollars to have them deliver to a nearby shop because they failed to find my address twice. Use FedEx from now on guys!

Date of experience: July 19, 2025
Nebraska
1 review
0 helpful votes
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Great product!
July 29, 2025

Was delivered in a timely manner. And my wife loves the ring!

Date of experience: July 19, 2025
New York
1 review
0 helpful votes
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Pretty pretty ring
July 29, 2025

Experience was good. The ring is very cute and the company seems very flexible. I got a setting only, but i hope I can further look forward to their assistance for resizing when I snag a good diamond

Date of experience: July 19, 2025
Maryland
1 review
0 helpful votes
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The ring arrived as expected. Unfortunately, my wife didn't size her finger correctly and the ring was too small. The next day, I called Diamondere's customer service number to see if I could get the ring resized / replaced and immediately went to someone's voicemail. I explained the problem in my message; never got a call back. We took the ring to a local jeweler for resizing at a cost of around $130. After giving Diamondere nearly $5,000, I expected better service. I'm very unlikely to do business with them again and will not recommend them. BTW, I gave a 2-star rating because the ring is very nice and my wife loved it. Too bad the overall experience was so bad.

Date of experience: July 11, 2025
Washington
1 review
0 helpful votes
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Good product, cheap box
July 28, 2025

I ordered a customized pair of earrings for my wife's birthday. After having to confirm that I actually ordered the earrings and that I wasn't a scammer (they refunded a small amount to my bank account and I had to send them an email with that exact amount like when you open a new savings account online) the earrings came in the mail about a week later. The earrings themselves are very nice and exactly what I ordered. The only reason I didn't give 5 stars is because the box they came in doesn't match the quality of the jewelry. Maybe I'm being too picky but I was surprised it wasn't of better quality given the amount I paid for the earrings.

Date of experience: July 18, 2025
Florida
1 review
0 helpful votes
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Happy customer!
July 28, 2025

I had a great experience ordering with diamondere. Shipping was quicker than expected and ring quality is fantastic. Definitely recommended.

Date of experience: July 18, 2025
Washington
1 review
0 helpful votes
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50th Wedding Anniversary
July 28, 2025

The ring I purchased for my wife came out perfect! We received it right when they said we would. We are very happy with it.

Date of experience: July 18, 2025
Texas
1 review
0 helpful votes
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Great Servuce
July 28, 2025

Great service.
Gorgeous ring!
Even the packaging was beautiful. It was a great 43rd anniversary gift.

Date of experience: July 18, 2025