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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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746 reviews

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California
2 reviews
0 helpful votes
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Excellent experience
October 25, 2021

Simple ordering, highly responsive customer support, and a lovely product

Date of experience: October 25, 2021
Tennessee
1 review
0 helpful votes
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Amazing quality
October 25, 2021

I bought my fiance a wedding ring & it was so beautiful and the quality was amazing. After placing the order someone even reached out to confirm the ring size, because it could not be resized. That was so wonderful because there was a change that needed to be made to the sizing. Thanks so much for making my fiance so happy!

Date of experience: October 25, 2021
North Carolina
1 review
0 helpful votes
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Fantastic five stars
October 21, 2021

Great experience! In the future I will continue to do business with Diamondere.

Date of experience: October 21, 2021
Wyoming
1 review
0 helpful votes
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Beautiful work!
October 21, 2021

Currently in the process of sending back for resizing but it is beautiful and we are so very excited!

Date of experience: October 20, 2021
Alabama
1 review
0 helpful votes
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Murphy
October 20, 2021

Was very easy to order and ring came very quickly.

Date of experience: October 20, 2021
Texas
1 review
0 helpful votes
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Stunning!
October 18, 2021

I ordered a stunning tanzanite and diamond ring for my anniversary. I worked with Cherie for a possible custom order, but ended up keeping the piece as originally ordered. She was amazing and I am so pleased with the ring! It's difficult to find good quality tanzanite and this ring does not disappoint!

Date of experience: October 18, 2021
Texas
1 review
0 helpful votes
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Garnet Heart
October 18, 2021

This was a wonderful experience. Once my order was placed, I was contacted about the reasoning behind my purchase which made me feel that this company really wanted to do a proper job. I will be using them again for my future jewelry wants and desires.

Date of experience: October 18, 2021
Alabama
1 review
0 helpful votes
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My Fiancé Loves it
October 18, 2021

My order was more beautiful that I expected. It did come about 5 days late, however it was very worth the wait.

Date of experience: October 18, 2021
California
1 review
0 helpful votes
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Our daughter loved the tourmaline stone on black gold. Thank you so much for accommodating the tight timeline. It arrived on time. Also, you reaching out by email and asking us the details made it even more personal and special. Excellent service. Will definitely look for you for the next purchase!

Date of experience: October 15, 2021
California
1 review
0 helpful votes
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Beautiful ring
October 11, 2021

Super easy to design custom ring. Great customer service. Very pleased with whole experience.

Date of experience: October 11, 2021
Georgia
1 review
0 helpful votes
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Good service, good product
October 8, 2021

Communication during the order process was excellent. The ring is beautiful, I'm pleased with the experience.

Date of experience: October 8, 2021
Washington
1 review
0 helpful votes
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Product is great and as advertised
October 6, 2021

Overall, my experience with Diamondere was solid. Security measures are straight forward and appropriate for online jewelry store. Product shipped and arrived within their estimated schedule and came in nice packaging. The product itself was as advertised and looks nicely crafted.

For those that don't know, it's worth noting that colored stones may not look the same in an image vs real life due to lighting conditions and also the stone itself. The Ceylon Sapphire I ordered, for example, appeared darker in person than what's pictured on the website unless it was in direct sunlight or other bright lights.

Another interesting thing I found is that diamonds specifically have a small chance (1/3rd) to glow under a black light. Ideally, if you have multiple stones on a ring, they'd all behave the same and either glow or not glow. Anyway, because of that small chance, you might end up with a ring that has one glowing diamond and one that doesn't and it might look strange when you're out at a bar that happens to have black lights.

Good overall product though, docked the one star just for consistency between picture vs reality. Website could potentially benefit from having user photos instead of the original product photos in the reviews section.

Date of experience: October 6, 2021
Ohio
1 review
0 helpful votes
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Gold Sapphire Ring
October 6, 2021

The experience was good. The communication was slow. Any communications would take 24+ hours to respond to questions through email. No direct number for contact. The ring is gorgeous, however, the braiding design on the ring is more prominent and appears to sit up higher, and the gold appeared thicker in the photo than on the actual ring received.

Date of experience: October 6, 2021
Oklahoma
1 review
0 helpful votes
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Excellent service and ring!
October 6, 2021

Diamondere provided excellent service and the ring is exactly as expected!

Date of experience: October 6, 2021
Maryland
1 review
0 helpful votes
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Perfect Ring.
October 4, 2021

Looks awesome. Colors look awesome. Exactly what I was looking for.

Date of experience: October 4, 2021
Ohio
1 review
0 helpful votes
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Beyond satisfied
October 4, 2021

Everything was amazing. The rings look stunning and we're delivered at the perfect time. I couldn't be happier and she loves her ring

Date of experience: October 4, 2021
New Jersey
1 review
0 helpful votes
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Lovely ring.
October 1, 2021

Excellent... without issue. Item arrived. It was lovely and met our expectations.

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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Anniversary Rings
September 29, 2021

Beautiful rings, excellent communication, fast order fulfillment. Would definitely buy from the again - Thanks!

Date of experience: September 29, 2021
Illinois
1 review
0 helpful votes
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Quality work here. I'm dumbfounded
September 27, 2021

The moment I opened up the box was the moment I've rarely experienced before. Being marveled at Real Quality Craftsmanship. My order was a Platinum Epanow Black Diamond Necklace with a 14K Gold 18 inch Chain and I'm amazed at the meticulously designed craftsmanship. Shines like a true valuable gem to be treasured for all time. I'm grateful that I put my trust on Diamondere as they've blown my expectations through the roof given my research. I'm certain my soon to be wife will be pleased with this special gift of mine. Thank you.

Date of experience: September 27, 2021
New Jersey
1 review
0 helpful votes
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Beautiful "push present"
September 27, 2021

When my first son was born, I knew I wanted a piece of jewelry that I could wear daily that would remind me of him. I had a vision of an eternity ring that featured diamonds and his birthstone, that would look beautiful if we had more kids and subsequently more rings could be stacked. I would wear it on my right hand. When I found Diamondere after searching for what I had in mind, the Verity ring was EXACTLY what I wanted.
My husband and I just welcomed our 2nd son, and we added another ring to my stacked collection. The two pieces compliment each other beautifully. If you are planning on doing the same, I highly recommend purchasing a very thin spacer ring to wear between the rings. I want to preserve the stones and prevent them from rubbing against each other. I found a very low profile, 1mm thick ring on Etsy to wear as such.
Communication with the Diamondere team is seamless and I appreciate that they reached out to me to confirm my ring size, as this ring cannot be resized once created.
I highly recommend, and maybe I'll be coming back for additional rings after more children!

Date of experience: September 27, 2021