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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
How would you rate Diamondere?
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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746 reviews

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Massachusetts
1 review
0 helpful votes
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Outstanding
December 31, 2021

Quality of ring was excellent.
Customer service was 100%. Responded to every email.
Delivery was as promised even during the busy Christmas season.

Date of experience: December 31, 2021
Florida
1 review
0 helpful votes
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A mark of a GREAT company is not how they handle the every day situations but how they handle problems. Diamondère is a DIAMOND themselves - the quality is superb but What really makes it is the customer care and how they handle each customer and each piece of jewelry they make. Cherie has been incredible -- She communicates! They let you know what stage your piece is at in production as well as any problems, you may encounter with the piece. Honesty and being UPFRONT is so rare now a days... And the finished product is amazing. I will purchase more jewelry from them... CP. Kazor

Date of experience: December 30, 2021
New York
1 review
0 helpful votes
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Had delayed communication with Cherie due to work but she was awesome, always timely, and extremely professional. Due to some small production issues my ring was not delivered on time, but Cherie compensated me for the express delivery fee. I received the ring and it has exceeded my expectations. I am very excited to present this to my partner.

Date of experience: December 29, 2021
Indiana
1 review
0 helpful votes
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Great Customer Service
December 29, 2021

Beautiful ring, one-day delivery, and helpful staff!

Date of experience: December 29, 2021
Massachusetts
1 review
0 helpful votes
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Great Buying Experience
December 29, 2021

After selecting a ring and placing the order. I was surprised and pleased to receive a personal email asking about the reason for the purchase and for whom it was intended. The ring arrived on time and is even more beautiful than expected. I will definitely be a returning customer.

Date of experience: December 29, 2021
Texas
1 review
0 helpful votes
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Nice
December 29, 2021

It's a pretty ring but judging it from the picture I didn't expect it to be so dainty. I have very big hands so dainty rings look even more dainty on me.

Date of experience: December 28, 2021
California
1 review
0 helpful votes
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This website has an asinine amount of ring options, as well as stone options and metal options that make for a very beautiful custom ring, at an affordable price.

After I ordered, the company reached out to me offering a couple of opinions about the ring I ordered, and helped me understand some options I missed, like a ring engraving as a free option. I was very happy with their customer service.

Most importantly, my now fiancé loves her new ring, and I, too, couldn't be happier.

Date of experience: December 28, 2021
North Dakota
0 reviews
0 helpful votes
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Excellent
December 28, 2021

Excellent experience from beginning to end. Very happy with the ring.

Date of experience: December 28, 2021
Illinois
1 review
0 helpful votes
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Professional wire to wire
December 28, 2021

We had to return another ring from a competitor, the quality was just not as we expected. Then we came across the Diamondere site. Very specific design to what we were looking for. The stones and diamonds look professional and done with attention. Customer service was top notch through the whole experience, timely responses. No hesitation to recommend this shop if you have any concerns about doing this whole thing virtual.

Date of experience: December 28, 2021
Mexico
1 review
0 helpful votes
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Excellent value and customer service
December 28, 2021

Beautiful ring and excellent customer service. I really like it.

Date of experience: December 28, 2021
New Jersey
1 review
0 helpful votes
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Fun experience designing a ring!
December 28, 2021

I had a wonderful time playing around with the customization, so many awesome styles to choose from! My now fiancée loves her engagement ring!

Date of experience: December 28, 2021
New York
1 review
0 helpful votes
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Great ring and great service
December 28, 2021

Design phase was great as they perfectly patched a photo of run I had several years ago. They let me looks the emerald choices before setting. Great experience overall

Date of experience: December 28, 2021
Canada
1 review
0 helpful votes
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He loved it
December 28, 2021

Thank you just as described he loved it. Very good quality.

Date of experience: December 28, 2021
Virginia
3 reviews
7 helpful votes
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Beautiful
December 28, 2021

You said it would be beautiful, and the craftsmanship is exactly that.
I was rude, and I'm sorry, the work is impeccable.
Thank you.

Date of experience: December 28, 2021
Colorado
1 review
0 helpful votes
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Outstanding Customer Service
December 28, 2021

Best online customer service I have ever experienced! I ordered matching rings for my mom and me and they are beautiful. Can't wait for another special occasion when I can work with Diamondere again. Special thanks to Cherie!

Date of experience: December 28, 2021
Iowa
1 review
0 helpful votes
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Ruby ring
January 27, 2022

The order was received within a day or two of the expected delivery date. Boxed well. Good condition. Haven't had a chance to take the ring to a dealer to estimate the true value yet.

Date of experience: December 28, 2021
North Carolina
1 review
0 helpful votes
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Stunning!
December 28, 2021

Great ring, service and happy wife. If I am not poor I will buy more.

Date of experience: December 28, 2021
California
1 review
0 helpful votes
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Amethyst necklace
December 28, 2021

I purchased a hex cut amethyst necklace and the color is very vibrant, highly recommend

Date of experience: December 27, 2021
Oregon
1 review
0 helpful votes
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Beautiful and on time.
December 28, 2021

Questions I had were answered promptly. Thank you. Great customer service.

Date of experience: December 27, 2021
Missouri
1 review
0 helpful votes
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Aquamarine
December 28, 2021

Amazing customer service, gemstone is very high quality, & ring looks stunning.

Date of experience: December 27, 2021