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SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS
The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!
PERSONALIZATION
Your jewelry is an extension of you - make it as personal as possible.
Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!
LEGACY AND CRAFTMANSHIP
Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...
Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.
This summary is generated by AI, based on text from customer reviews
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The ring came in and when I opened the box it was even more gorgeous in person than on the website. She loves every detail of her ring and I am entirely satisfied with the experience.
Took a little extra time to get the ring made but they cancelled my expedited shipping costs since it took a little longer. Overall beautiful looking product!
Ring was beautiful, delivered promptly, great customer rapport
It came out perfect, It was a few days past the original complete time, but they were very good at keeping me in the light with what was going on any time there was a problem on their end. They told me they wouldn't settle for anything but perfection, and that's what they delivered. My advice for most of the bad reviews I have read, they plan the date to engage or book a flight to somewhere like a day after they say it'll be done. Give them a little extra time, it'll be worth it.
My whole experience with Diamondere was excellent and I will certainly use them again.
This is the second time I've ordered from Diamondere. I bought this beautiful Amethyst ring (Lehrer) in 14K gold. It was easy to order. It arrived on time and my wife loved it!
Cherie's service and attention to detail was second to none. Best overall experience with an online order ever. Much appreciated!
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Great customer service informing me when my order was going to be delayed.
The ring is perfect—just how we designed it, fits perfectly, and finely crafted. Looking forward to getting a matching wedding band, as well!
I was shocked to see that the diamond weight was larger than expected. The ring came out beautifully and the presentation was amazing.
I had never dealt with an online jeweler before, but I cannot imagine another company being as wonderful as Diamondere! The personalized customer service I received was professional, precise and an A+! The available customized options made it more affordable. I love my new ring which is identical to the online photo. The packaging was indeed very classy - which I also loved. I hope to purchase another ring or two in the future. I highly, highly recommend this company!
I was initially hesitant to spend what I did on an online jeweler. However after reading a number of positive reviews from various online sources I decided to go with them. I am very happy with my experience.
The website was easy to navigate and customize my order. Once placed I received a personalized email thanking me for my order and asking if it was for a special occassion. My wife's ring shipped promptly and even arrived a few days before schedule. The quality of the ring appears perfect and is exactly what it looked like online. They even add a personalized inscription for no extra charge which is pretty cool.
Overall I couldn't be happier with my experience and would absolutely recommend them to others.
The ring was even better looking in person than it was in the photos my girlfriend absolutely loved it and I couldn't be more happier. The only problem was that the shipping kept getting delayed but that was on fedex more than the ring maker
Customer service was very helpful and took an interest in the meaning behind my custom design. It was great seeing the steps my ring was going though from casting and gem selection to polishing, etc. It was a very seamless process all around.
It's a nice piece of jewelry made fairly fast. My only issue, otherwise would have 5 stars, is it claimed the jewelry was completely made and shipped about 5 days prior to it actually shipping.
My order arrived on time and is exactly what I wanted. The only reason for 4 stars is that the tracking wasn't updated and it showed the package wasn't shipped until right before it arrived. Otherwise, a great buying experience. Would buy again or recommend to anyone.
We love our rings but unfortunately my husband's ring is a little small. Is there a way to have it resized and is there a fee? Thank you!
Answer: Yes, they stand by their work as life ng as it is within the 100 days.
Answer: Hello Kelli, Thank you for reaching out to Diamondère, where all your jewelry will be custom-made and handcrafted with the finest natural gemstones. We offer a complimentary certificate of authenticity from GIA if the design has 0.45 pointer diamond or above, else certificate comes from DGLA (DIAMOND & GEM LABORATORIES OF AMERICA). We do not offer appraisal services but most local jewelers can help you with this. I prefer if you use a GIA certified appraiser and usually our gemstone jewelry appraised for a minimum of 120% more than what customers pay us! Please note that we offer complimentary engraving, shipping and a certificate of authenticity from reputed gemological institutes with every order. I look forward to hearing from you. Best, Cherie
Answer: Hi, I have ordered rubies and sapphires from Diamondere and the quality is very good. I have been working with Diana who has taken very good care of me over the last couple of years. I would ask for her when you order from them. I have been extremely happy with the quality and I assure you, I was a skeptic too because I like very good quality jewelry. Diana will walk you through the process and will be in touch with you every step of the way including showing you the stone before they put it in the piece of customized jewelry. I hope you love your emerald as much as I have loved all my pieces of jewelry. The diamonds are wonderful too!
Answer: Asuming they can get the ring correct. I have had to send my stock ring back twice because it lacks any of the intricate detail shown on the site.

