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From the business

SAVE UP TO 70% BY AVOIDING RETAIL OVERHEADS

The multiple exchange of hands in a traditional market means that by the time the product reaches you it is priced at multiples of the original cost. Diamondere ships directly to you from our workshop, eliminating middlemen, making sure that you have the best deal on the best product, made exclusively for you!

PERSONALIZATION

Your jewelry is an extension of you - make it as personal as possible.

Our customizable designs allow you to choose the type of metal (platinum, white gold, yellow gold, rose gold, black gold and sterling silver), gold karatage (18k, 14k, 10k and 9k) and the gemstone you want.
At Diamondere you can even engrave your piece for FREE. The perfect gift for your loved one!

LEGACY AND CRAFTMANSHIP

Our craftsmen have been manufacturing bespoke fine jewelry since the 1900's. Generations of trade secrets are combined with best available technology to deliver jewelry, that you would pay many multiples for, at a branded store...


diamondere.com
Founded in 2012
Newark, CA, United States
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Diamondere Reviews Summary

Diamondere has garnered a strong reputation for its exceptional product quality and customer satisfaction, with many customers praising the beauty and craftsmanship of their jewelry. The company's proactive communication and responsiveness to inquiries are frequently highlighted as significant strengths, fostering a sense of trust among buyers. However, some customers expressed concerns regarding service delays and issues with order accuracy, such as incorrect sizing. Overall, while Diamondere excels in delivering unique and personalized jewelry experiences, addressing operational inconsistencies could further enhance their customer service approach and reputation.

This summary is generated by AI, based on text from customer reviews

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746 reviews

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Illinois
1 review
0 helpful votes
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The whole process was easy, the ring was gorgeous.

Date of experience: June 4, 2024
Nevada
1 review
0 helpful votes
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Gorgeous Ring
June 15, 2024

The ring came in and when I opened the box it was even more gorgeous in person than on the website. She loves every detail of her ring and I am entirely satisfied with the experience.

Date of experience: June 4, 2024
Oregon
1 review
0 helpful votes
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Ring received
June 14, 2024

Took a little extra time to get the ring made but they cancelled my expedited shipping costs since it took a little longer. Overall beautiful looking product!

Date of experience: June 4, 2024
Missouri
1 review
0 helpful votes
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50th anniversary ring
June 14, 2024

Ring was beautiful, delivered promptly, great customer rapport

Date of experience: June 4, 2024
Kansas
1 review
0 helpful votes
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Very satisfied
June 14, 2024

It came out perfect, It was a few days past the original complete time, but they were very good at keeping me in the light with what was going on any time there was a problem on their end. They told me they wouldn't settle for anything but perfection, and that's what they delivered. My advice for most of the bad reviews I have read, they plan the date to engage or book a flight to somewhere like a day after they say it'll be done. Give them a little extra time, it'll be worth it.

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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Excellent Service
June 14, 2024

My whole experience with Diamondere was excellent and I will certainly use them again.

Date of experience: June 4, 2024
Virginia
1 review
0 helpful votes
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Beautiful Amethyst Ring
June 14, 2024

This is the second time I've ordered from Diamondere. I bought this beautiful Amethyst ring (Lehrer) in 14K gold. It was easy to order. It arrived on time and my wife loved it!

Date of experience: June 4, 2024
Nebraska
1 review
0 helpful votes
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Cherie is the best!
June 14, 2024

Cherie's service and attention to detail was second to none. Best overall experience with an online order ever. Much appreciated!

Date of experience: June 4, 2024
Maryland
1 review
0 helpful votes
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!
June 14, 2024

!¡!

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Love it
June 14, 2024

Love the ring, great customer service and follow up

Date of experience: June 3, 2024
New Jersey
1 review
0 helpful votes
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Great customer service
June 14, 2024

Great customer service informing me when my order was going to be delayed.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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The ring is perfect—just how we designed it, fits perfectly, and finely crafted. Looking forward to getting a matching wedding band, as well!

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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Magnificent
June 13, 2024

I was shocked to see that the diamond weight was larger than expected. The ring came out beautifully and the presentation was amazing.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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Completely 100%!
June 13, 2024

I had never dealt with an online jeweler before, but I cannot imagine another company being as wonderful as Diamondere! The personalized customer service I received was professional, precise and an A+! The available customized options made it more affordable. I love my new ring which is identical to the online photo. The packaging was indeed very classy - which I also loved. I hope to purchase another ring or two in the future. I highly, highly recommend this company!

Date of experience: June 3, 2024
Massachusetts
1 review
0 helpful votes
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I was initially hesitant to spend what I did on an online jeweler. However after reading a number of positive reviews from various online sources I decided to go with them. I am very happy with my experience.

The website was easy to navigate and customize my order. Once placed I received a personalized email thanking me for my order and asking if it was for a special occassion. My wife's ring shipped promptly and even arrived a few days before schedule. The quality of the ring appears perfect and is exactly what it looked like online. They even add a personalized inscription for no extra charge which is pretty cool.
Overall I couldn't be happier with my experience and would absolutely recommend them to others.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Great ring
June 13, 2024

The ring was even better looking in person than it was in the photos my girlfriend absolutely loved it and I couldn't be more happier. The only problem was that the shipping kept getting delayed but that was on fedex more than the ring maker

Date of experience: June 3, 2024
New Hampshire
1 review
0 helpful votes
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Custom garnet band
June 13, 2024

Customer service was very helpful and took an interest in the meaning behind my custom design. It was great seeing the steps my ring was going though from casting and gem selection to polishing, etc. It was a very seamless process all around.

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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I'm happy.
June 13, 2024

It's a nice piece of jewelry made fairly fast. My only issue, otherwise would have 5 stars, is it claimed the jewelry was completely made and shipped about 5 days prior to it actually shipping.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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Ring looks great!
June 13, 2024

My order arrived on time and is exactly what I wanted. The only reason for 4 stars is that the tracking wasn't updated and it showed the package wasn't shipped until right before it arrived. Otherwise, a great buying experience. Would buy again or recommend to anyone.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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We love our rings but unfortunately my husband's ring is a little small. Is there a way to have it resized and is there a fee? Thank you!

Date of experience: June 3, 2024