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Designhill

3.3

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Designhill Reviews Summary

Designhill has a rating of 3.3 stars from 480 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Designhill most frequently mention great experience, email signature and customer service. Designhill ranks 23rd among Marketplace sites.

service
70
value
70
quality
69

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Arizona
1 review
2 helpful votes
Follow NoLonger A.
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Unprofessional is the only way to describe this site. Everything seems fine until you actually try to complete a project. Designers are mostly foreign and there were issues with communication, they don't understand many details that are required for good work. Support is very slow in answering emails, there's no phone number or other ways to contact them. It took over a week to get an initial response, and then two weeks of going back and forth with explanations, still no results. Refund requests were ignored multiple times. No refund, no result, no reason to use them ever again or give them any more chances. They're not even cheaper than other contest sites, just more problematic and scammy. I learned my lesson. NO PHONE NUMBER means NO GOOD! Stay away, and if you're really up for a contest, try more established sites... there are plenty out there!

Date of experience: June 26, 2017
Indiana
1 review
1 helpful vote
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I recently ran a logo contest and had generally good results in getting different ideas. After that, it went downhill. As we went into the refining phase, the designer just could not grasp what we were looking for. All we were asking was to use brighter colors (less masculine). They kept sending the same logo. When we got the artwork, the PSD files were compressed and uneditiable. We asked them to unpack the layers and that took several attempts. We never got the font used and the way he built the logo makes even small edits a complete do-over. I then engaged their helpdesk to ask for assistance in communicating with the designer. On top of the logo, we also asked for a facebook design and t-shirt design. The designer simply did not build either in the style of the logo, or even close to the style.The helpdesk said they would take it "in house", and completed the design (facebook design was acceptable, t-shirt was poor at best (you can do better work going to an online tshirt shop). It then has taken me five interactions with their helpdesk simply to get the files that I paid for (AI, PSD, etc.). It has simply taken me way too much time to get what seems to be a simple request.

If you want a good logo, i think they do an acceptable job. If you want a relatively easy transaction, go somewhere else. If you want good support, don't start here.

Date of experience: June 14, 2017
India
1 review
2 helpful votes
Follow Preethi M.
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Take $ upfront & design quality is sooo poor. First they say refundable before we pay & later they claim its a non- refundable! Big time cheats. Stay away!

Date of experience: June 1, 2017
Nebraska
1 review
3 helpful votes
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Unprofessional
May 25, 2017

The submissions rarely follow the guidelines given. We've never had an unsolicited sales text message until doing business with DesignHill. Within an hour we had two from two companies and six weeks later we're still getting them.

Date of experience: May 25, 2017
KR
1 review
0 helpful votes
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Great
March 27, 2017

Fantastic! There is no other word for it!

Great designer! Had multiple ideas right off the bat. Really understood what i was looking for. Made requested changes very quickly. Pleasure to work with.

Date of experience: March 27, 2017
Indonesia
1 review
0 helpful votes
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Great designs
March 19, 2017

This man is amazing. He very recommended to your job. He fast response, patient all my ask. I'm very satisfied to this job. I will back again tonext job. Thank you very much :)

Date of experience: March 18, 2017
Florida
1 review
0 helpful votes
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It was amazing how easy it is to get high quality LOGOS in few days.The number of entries was almost overwhelming, but I got exactly what I wanted. Thanks!

Date of experience: March 1, 2017
India
1 review
0 helpful votes
Follow Hilaspol L.
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Wow, I never thought that finding a business card design would be so easy, DH has really added true values to our new business! With over 50+ designs from 15 designers, we were spoilt for choice and the designers were all of a high standard and professional! The design ideas were awesome and incredible. We are totally blown away.

Date of experience: February 8, 2017
Florida
1 review
1 helpful vote
Follow Credit i.
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Very impressed with the designers at designhill. The standard of applications in my competition was magnificent. I got many new ideas by the participated designers in my contest and my biggest problem was chosen from all the great designs. This was my first time using this site and I will definitely be back and recommend to others in future.

Date of experience: February 8, 2017
India
1 review
0 helpful votes
Follow Kiara K.
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Most small businesses do not have the resources or time and designhill fills this void! The Customer Support was always prompt and very helpful while reply to all our queries. This has been a seamless process for me. I am planning to use them again. Well organized and I felt they were there with me every step of the way. Really supportive team.

Date of experience: February 4, 2017
India
1 review
0 helpful votes
Follow Shawn W.
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We, a startup bar was looking for a Poster Design. I came across Designhill by referring, one my colleagues. It was really an extremely positive contest. We worked hard on our design brief and spent time inviting designers with relevant profiles to come visit our contest. I can honestly say that the hardest part was selecting the winner of this contest, we had a lot we liked that made it to that level. We were thrilled to have that level of quality and still be able to pick our favorite as the Winner.

Date of experience: February 2, 2017
India
1 review
0 helpful votes
Follow Faith R.
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Designer really listened to my design instructions which was really important to my unique project. The team is very accommodating. I was concerned that I did not like any of the early designs. I requested an extension of time and Designhill extended my contest for another 7 days! I had over 100 designs submitted! They made handover of files and payment very easy. Thank you!

Date of experience: January 30, 2017
Pakistan
1 review
0 helpful votes
Follow Sajid A.
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Great to work with Designhill, the process was simple and easy to work with the clients,. Hopefully in the future can give a job to me. Thank you Greetings.

Date of experience: January 16, 2017
India
1 review
1 helpful vote
Follow Alli s.
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I was not sure for launching contest at Designhill and bit confused. But when we received few designs then I realised It is right place for us. With Designhill we found the original, distinctive and evocative logo we wanted for the small amount of money we had as bootstrapping startuppers. We received 113 designs from 15 designers in 7 days.

Date of experience: January 10, 2017
India
1 review
1 helpful vote
Follow Mark S.
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Designhill is one of the fastest crowd sourcing platforms that has quickly become a popular choice amongst design seekers and designers. Not only easy to launch a contest at this place, but also you get new ideas from the designers in hasselfree. If you stuck anywhere while choosing the final design, the support team will help you. Giving feedback to the designers made our choices better as well.
I would recommend to my friends and family who need that professional design in future. Great service!

Date of experience: December 23, 2016
India
1 review
0 helpful votes
Follow Samras D.
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The interface is amazing, simple and remarkably intuitive. It exceeded over and beyond my expectations. Makes it easy for someone like me starting a small business and finding good quality designers for my social media page design with affordable budget. I'll definitely be back again for more.

Date of experience: December 19, 2016
India
1 review
0 helpful votes
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This was a very exciting way to obtain our Signage design. The process and experience was easy and efficient. Great utilization of time, money, and talent.

Date of experience: December 13, 2016
India
1 review
0 helpful votes
Follow Shishir M.
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The whole process has been much easier and the designs submitted were of much higher quality than I anticipated. Their customer service is excellent. Response and follow up is very prompt. They made sure that it resulted into satisfactory resolution.

Date of experience: December 8, 2016
India
1 review
1 helpful vote
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I am not very creative, and have little experience with graphic design, so the idea of building a logo for my boutique was a daunting one at best. My friend refer me this platform, and from start to finish the process was easy, hassle free, quick and effective. LOVE designhill and also have recommended it to numerous colleagues and others I know in the business world. The site is super simple to understand for first-time. Will come back for future needs.

Date of experience: November 23, 2016
India
1 review
0 helpful votes
Follow Burnhham D.
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The designers were great and very quick to respond. I was impressed with the quality and the varying designs. It was really great to work with more than just one set of eyes! Hope to use again in the future. I was very pleased with my poster design for our Christmas Event Celebration. The service was excellent and most importantly, the designers I was able to interact with were all very responsive as well as the support team was prompt to reply to all my queries. Thanks Again Designhill!

Date of experience: November 14, 2016

From the business

Designhill.com is an online design marketplace that helps business owners source high quality custom designs at affordable prices. Businesses that have specific design needs such as logo design, web design etc. can run design contests and choose from dozens of designs submitted by designers from all over the world. The website is a combination of a crowdsourcing custom design marketplace and a creative platform for designers to learn and showcase their creative work.