DesignhillReviews 480

What a fantastic platform for business owners and marketing teams to tap into a worldwide market of professional designers! Excellent communication throughout our project made it easy for our team to select the designs we needed to launch our brand. We were very impressed with the quality of work we received. So impressed, that we ended up selecting multiple designs to leverage on various logo placements from merchandise to online to print. We'll certainly be using this service again for additional design projects.

This was my first experience in having my logo concept brought to life so I was a little sceptical and hesitant at first but my mind was soon at ease. As designers submitted their material and I went in further detail as to the symbolism and what I wanted it to represent, some designers started separating themselves from the others. By the last day I have a very hard decision to make between three awesome designs. In the end the design I chose meets my logo needs perfectly.

"Bad Fake, unreasonable, very rude and unprofessional conduct." Management wants to cheat whoever goes to them (The Clients, The Designers). All the good reviews publised here are fake. Don't trust those reviews with 5 star rating. They are written by them (or paid).

Lots the contests published on their website are fake, published by them only (to trap the new customers & designers). Also, most of the genuine customers go to them for refund due to the Bad service.

Do NOT trust this company. They are based in India (not America; as they pretend on their website & communications), look at the writing pattern of the communications (website/reviews/emails/chat etc.) and you will understand.

They ignore & send rude/unprofessional reply's to the emails of customers (asking for the refund) / designers (asking for Payment).

A very bad experience. More than 50% of designs I received did not follow the brief so they were completely useless. The designer I have chosen did not understand English which caused a huge lot of misunderstandings. He would do the changes I did not ask for and would not understand what I was asking for. To make sure he understands what I wanted I had to make screen shots of the design, draw the changes I wanted myself using Paint, make another screen shot, send it to him, explain it over and over again. By the time we finally started to have a some sort of dialogue the time allowed for submissions (4 days) ended and I had to pick a winner. I chose him as the winner and he has promised to do the changes I wanted. But the misunderstandings continued and there was no end to it. But the worst was yet to come because one day, while searching for yet another sample colour palette to show him (he got the background colour wrong), I found out that exact background he sold me on freepic.com and realised that he had been using free stock images! At this point I had to write to the support team to ask for a refund. They have assured me that they would pass on his design to their in-house team who would fix everything and re-do the elements that were taken from stock image websites. After spending 2 days in a nervous anticipation I received a design in a wrong colour yet again. I complained about it and asked it to be re-done but the only response I got was to give them more time. I could not wait any longer so asked them for a refund again but they just said that the time period for claiming the refund has expired so they have already "awarded" the designer with my money! So instead of giving me a refund when I asked for it (and when I still had time to claim it) they were simply buying themselves time with their long replies to my emails and false promises to re-do the design. I am extremely angry and disappointed, considering how much effort was wasted on communication with the designer, how much I trusted they would get everything fixed and how they bought time for themselves and eventually tricked me into paying $179 for something I would never use. More than anything, I feel wronged, made a complete fool of, and totally RIPPED OFF!

I ordered a logo at Designhill for $ 179.00 which offered 100% money back guarantee (no questions to be asked). After placing the order my password was reset by designhill and in the back-end they have changed my order selecting guaranteed option that does not offer money back. Also the designs provided by their contestant was copied from the internet which is the violation of copyright and illegal. I complained designhill and requested for refund. They denied to give any refund. My payment was made via PayPal and I submitted disputed to paypal. PayPal investigated the matter and collected the money back. Thus I got my money refund after two weeks. Thanks PayPal for saving my money. I hate this fraudulent activities of designhill where as the owner of the company is Indian. They should stop this illegals business or the appropriate authority should take necessary action to ban designhill. I request everyone to be aware about this fraudulent company.

I went through the design process and was rather happy at first, then when i worked directly with designer to finalize, i discovered they had nearly copied another design. A design being used by designhill's examples no less!

I complained to the designer, who promptly sent me files without responding to my concern. Why? Because once they send the files they are obligated to be paid by YOU. I complained to the support but they sided with the scammer. I have been fighting for weeks now for the "100% guaranteed refund", but am told that because the designer sent the files, i am no longer allowed a refund.

In short, they are supporting scam behavior. It is up to YOU to ensure the design is not used elsewhere. Let me ask you, exactly how are you going to check an image for usage with every company that exists globally?! Do not trust this site. You are VERY likely to get a low quality rip off design, and never see a dime of your guaranteed refund.

Avoid at all costs.

You might get a decent design but if something goes wrong don't expect them to give you any money back! We have had issues twice now and we won't EVER use Designhill again! We did two contests for logos for our bar business and both contests the "designer" gave us files that could not be scaled beyond 2 inches! The second contest we even told the "designer" that we needed the logo for ours bars that are 4 feet with a photo of what they look like! We contacted him and he had the audacity to say it'd be another $200 to fix the files! We spent $800 on this crap site and they won't refund a cent! We are a month behind now to launch our new business because we're having to get the logo redrawn with the appropriate files from a graphic designer our CPA referred! More $$$ out of pocket! BEYOND UPSET! SAVE YOUR MONEY AND STAY AWAY FROM DESINGHILL!

This was such an awesome experience and have already told my friends about going through DesignHill. Price is perfect, and the process was smooth and I got the results that went above my expectations! Totally worth it.