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DeployDepot

4.7

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DeployDepot Reviews Summary

DeployDepot generally enjoys a positive reputation among customers, particularly for its reliable product quality, fast shipping, and efficient ordering process. Many reviewers appreciate the ease of transactions, whether online or by phone, and commend the helpfulness of customer service representatives. However, concerns arise regarding communication, particularly the lack of timely order confirmations and shipment tracking, which can lead to confusion and duplicate orders. While most customers express satisfaction with their purchases, improving communication and support responsiveness could enhance the overall customer experience and address recurring issues effectively.

This summary is generated by AI, based on text from customer reviews

service
67
value
17
shipping
16
returns
4
quality
256

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1,610 reviews

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Canada
1 review
0 helpful votes
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Order cancelled without explanation
September 17, 2022

I had my order cancelled, I guess there was a pricing error but instead of contacting me they just went ahead and cancelled my order. These were Ubiquiti products that go out of stock quick so I wish they would have contacted me first before risking me losing stock.

Date of experience: August 18, 2022
Canada
1 review
0 helpful votes
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Not all the same lenght
August 15, 2022

I ordered 120 patch cord cables 6 inches long. Some of them are 5 inches, the majority is 6 inches, some of them 7 inches and one 8 inches. I would have like to have them all the same lenght wich is more nice looking.

Date of experience: August 15, 2022
Canada
1 review
0 helpful votes
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Ubiquity injectors
August 8, 2022

Good, we'll informed and also to get a solution that worked with the equipment I have.

Date of experience: August 7, 2022
Canada
1 review
0 helpful votes
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Excellent
August 7, 2022

Thanks very much! Products came quickly and are great.

Date of experience: August 6, 2022
Canada
1 review
0 helpful votes
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Service Excellence
August 3, 2022

From start to fast finish and follow-up, I was knocked out by your exceptionally high standards - every detail regarding my order was covered.

Highly recommended. Thank you again.

Date of experience: August 3, 2022
Canada
1 review
0 helpful votes
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Long delay
August 31, 2022

Now two weeks later than when I placed my order for an item that was supposedly stock in Montreal and, still, never got the email saying it's ready to pick-up... really disappointed. Should have bough it from Amazon or something.

Date of experience: August 1, 2022
Canada
1 review
0 helpful votes
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Nice surprise
July 26, 2022

I did not know about DeployDepot before, and found them while I was looking for a specific item, which was in stock nowhere else. I saw the item I wanted, and thought: they have it in stock, slightly cheaper than on the brand's name store, so I though: let's give them a change, they are a local business and I could do with a new place I can trust to buy my hardware, so I took a dive!

Date of experience: July 26, 2022
Illinois
1 review
0 helpful votes
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DeployDepot review
July 25, 2022

I had a great experience working with DeployDepot. I initially spoke with someone via online chat and they went the extra mile to verify what they had in stock was a specific hardware revision of a router I needed. I ran into a somewhat-expected problem ordering online (related to the total value and shipping internationally) and spoke with someone on the phone who was able to work around the problem within a couple minutes. A few days later, I received the products without any problems at all.

Date of experience: July 25, 2022
Canada
1 review
0 helpful votes
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Placed the order and it took two days to process the order, shipping time was faster than indicated

Date of experience: July 21, 2022
Canada
2 reviews
5 helpful votes
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Good product; expensive shipping
August 18, 2022

I wanted to get an HP Comfort Grip Wireless mouse which I love using but which I don't think HP even makes anymore. The ordering was simple, but to pay $21.88 shipping on a $30.99 product is a little crazy. Still, there was nowhere else to buy this mouse, so I acquiesced.

Date of experience: July 19, 2022
Virginia
1 review
1 helpful vote
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Still haven't received anything
August 13, 2022

I am deeply unsatisfied with Deploy Depot. I ordered 4 Ubiquiti ViewPort PoEs well over a month ago and nothing has arrived. I've called Deploy Depot to try and get help, but nobody has returned my call or fixed the shipping issue. I'm currently out 1,200 Canadian Dollars and behind on a critical project. If DeployDepot reaches out to me and gets my order to me in a timely fashion, I will update this review.

Date of experience: July 13, 2022
Canada
1 review
0 helpful votes
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Quick and to the point
July 11, 2022

Easy transaction, quick shipping, fast delivery, happy with the product

Date of experience: July 11, 2022
Canada
1 review
0 helpful votes
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Fast reliable sale and delivery
July 11, 2022

Placed the order without issues and received the product quickly.

Date of experience: July 11, 2022
Canada
1 review
0 helpful votes
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Decent enough service
July 6, 2022

The site itself was easy enough to navigate, great prices. It would be nice for them to use a more reliable carrier though-shipped through FedEx who tried to say my address didn't exist. Second problem was that they say they are a Canadian company, however giving the post code to FedEx resulted in them saying it was sent from the US had to contact customer support to reach out to FedEx. After a few days the package did show up, they had put a map on it for the courier- just wow- our neighborhood isn't new by any stretch.

Date of experience: July 6, 2022
Canada
1 review
0 helpful votes
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Products are good
July 5, 2022

Ordered and received products are accurate. Just doubt if in case need to return the items.

Date of experience: July 5, 2022
Canada
1 review
0 helpful votes
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Nortel telephone
July 5, 2022

Item although sold as refurbished looks new to me, shipping was extremely quick even though I took the cheapest route. Very happy with purchase overall.

Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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Effective
July 4, 2022

Made my order trough the website. Shipping was fast.

Date of experience: July 4, 2022
Canada
1 review
0 helpful votes
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Always great service
June 30, 2022

It is always a pleasure dealing with Deploy Depot. The ordering process is very simple, and the staff on site for order pick up are always very friendly and helpful.

Date of experience: June 30, 2022
Canada
1 review
0 helpful votes
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Excellence
June 29, 2022

Tres facile moteur de recherche simple
Produit de qualité

Date of experience: June 29, 2022
Canada
1 review
0 helpful votes
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Great Experience!
June 28, 2022

User friendly website, allowed to see quantity in stock, product was shipped immediately and received in a few days.

Date of experience: June 28, 2022

From the business

DeployDepot.ca is a Montreal Based Canadian company that supplies consumers and end-users as well as small, medium and large enterprises with computer, IT and networking hardware as well as telecom, headsets, communications, wireless and mobility equipment. DeployDepot.ca is the complete online computer store solution for any size business wanting to save their budget.

DeployDepot.ca is a one-stop-shop for all your office electronic requirements. With multiple warehouses across Canada such as, Toronto, Montreal and Vancouver (And we ship from American Warehouses Now for US Customers!). We are able to ship you what you need for your deployment, fast! Be sure to take advantage of our special offers and Offer Flat Rate $10 Shipping

DeployDepot.ca supplies businesses and call centres with corded and wireless, noise cancelling headsets by top manufacturers such as Plantronics, GN Jabra, Sennheiser, VXi, Addasound and Chameleon.

DeployDepot.ca carries most major telecom brands and manufac...


deploydepot.ca
Montréal, Quebec, Canada