Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of DeployDepot

DeployDepot

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate DeployDepot?
grey stargrey stargrey stargrey stargrey star

DeployDepot Reviews Summary

DeployDepot generally enjoys a positive reputation among customers, particularly for its reliable product quality, fast shipping, and efficient ordering process. Many reviewers appreciate the ease of transactions, whether online or by phone, and commend the helpfulness of customer service representatives. However, concerns arise regarding communication, particularly the lack of timely order confirmations and shipment tracking, which can lead to confusion and duplicate orders. While most customers express satisfaction with their purchases, improving communication and support responsiveness could enhance the overall customer experience and address recurring issues effectively.

This summary is generated by AI, based on text from customer reviews

service
67
value
17
shipping
16
returns
4
quality
256

Instant Feedback

1,610 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Pramodkumar M.
Unfollow Pramodkumar M.
Share Review
Report Review

Excellent fast service
September 25, 2022

Excellent site and very good………………………………………………………..

Date of experience: September 25, 2022
Canada
1 review
0 helpful votes
Follow Kavitha M.
Unfollow Kavitha M.
Share Review
Report Review

Great Experience
September 21, 2022
Updated review

Easy and quick ordering experience. Straight forward and when I spoke to a customer representative they were very helpful.

Date of experience: September 21, 2022

Very easy and quick
September 12, 2022
Previous review

Very easy and quick

Date of experience: September 12, 2022
Canada
1 review
0 helpful votes
Follow Nelly Z.
Unfollow Nelly Z.
Share Review
Report Review

Easy and quick but stock issue
September 14, 2022

Easy and quick but stock issue due to a bad number of products for our first order and we had to place a second one after seing others are finally available.

Date of experience: September 14, 2022
Canada
1 review
0 helpful votes
Follow Lee D.
Unfollow Lee D.
Share Review
Report Review

As requested
September 14, 2022

In stock. Fast shipping and well packed. The items were as expected

Date of experience: September 13, 2022
Kansas
1 review
0 helpful votes
Follow Jess C.
Unfollow Jess C.
Share Review
Report Review

In stock items!
September 12, 2022

My Ubiquiti NVR's failed recently and DeployDepot was the only retailer that had them in stock and not with an outrageous price hike.

Date of experience: September 12, 2022
Canada
1 review
0 helpful votes
Follow Bernard O.
Unfollow Bernard O.
Share Review
Report Review

Fast delivery
September 12, 2022

Very easy to go through the website.
Fast delivery, I received my parcel only one week after the order was place.

Date of experience: September 12, 2022
Canada
1 review
0 helpful votes
Follow Jocelyne R.
Unfollow Jocelyne R.
Share Review
Report Review

Good product
September 12, 2022

I had a phone like I bought for many years. I was very sad when the phone died. I was very happy to find that DeplyDepot was offering exactly the same and at a very good price

Date of experience: September 11, 2022
Canada
1 review
0 helpful votes
Follow Mary H.
Unfollow Mary H.
Share Review
Report Review

Purchase
September 9, 2022

Quick and easy., good availability and easy to complete the purchase thank you.

Date of experience: September 9, 2022
Canada
1 review
0 helpful votes
Follow A U.
Unfollow A U.
Share Review
Report Review

Found what I was looking for
September 7, 2022

Items shown online as in stock were, in fact, in stock. Shipping was prompt and accurate.

Date of experience: September 7, 2022
Canada
1 review
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Share Review
Report Review

Fast shipping
September 6, 2022

The fast shipping and decent prices are most appreciated.

Date of experience: September 6, 2022
Canada
1 review
0 helpful votes
Follow Andre Q.
Unfollow Andre Q.
Share Review
Report Review

Super produits
September 6, 2022

Livraison rapide, qualité, emballage sécuritaire, site web facile à naviguer!

Date of experience: September 6, 2022
Canada
1 review
0 helpful votes
Follow Krista K.
Unfollow Krista K.
Share Review
Report Review

Exactly what is needed and clear and easy to order

Date of experience: August 31, 2022
Canada
1 review
0 helpful votes
Follow Cherie K.
Unfollow Cherie K.
Share Review
Report Review

Happy Customer!
August 29, 2022

Excellent customer service, fast shipping & outstanding product!

Date of experience: August 29, 2022
Canada
1 review
0 helpful votes
Follow Greg H.
Unfollow Greg H.
Share Review
Report Review

Fast delivery
August 28, 2022

My order was shipped out the next day and received the day after.

Date of experience: August 28, 2022
Canada
1 review
0 helpful votes
Follow Dan M.
Unfollow Dan M.
Share Review
Report Review

This place is incredible. Great staff, great service.
Very pleasant to order from. Kills Amazon!
Top notch service from A to Z

Date of experience: August 27, 2022
Canada
1 review
0 helpful votes
Follow David T.
Unfollow David T.
Share Review
Report Review

Replacement Vista 350s
August 26, 2022

Initial contact with DeployDepot was via telephone calls, inquiring about product availability, warranties and refurbished conditions. The people I spoke with were very pleasant and extremely helpful. When I created my account, I did not notice a typing error in my email address, and when I completed my order I did not receive an email confirmation. I once again contacted them, by telephone, and was immediately helped with correcting the error, along with them immediately sending a pdf of the order confirmation to the correct email address. Absolutely wonderful people to deal with. The ordered items were shipped and received within a matter of a few days. A fantastic first experience with DepotDepot and they will certainly be my first contact should I have future telecommunication needs.

Date of experience: August 26, 2022
Canada
1 review
0 helpful votes
Follow Gilad W.
Unfollow Gilad W.
Share Review
Report Review

I ordered an item listed as "in stock" for same-day pickup. 3 days after i placed the order, the item was still not available for pickup. Contacted customer service a few times and even went to eh warehouse. Unfortunately, the item was not in stock and was being ordered from a separate warehouse. If you don't have it why sell it and waste may time?

Date of experience: August 26, 2022
Jake W. DeployDepot Rep
over a year old

Hello, we apologize for the bad experience and the unfortunate situation with the delayed stock transfer. We hold stocks at warehouses throughout Canada, sometimes we need to transfer between warehouses, we instruct our clients to await the Pickup Confirmation email before arriving at our location, clients also have the option to cancel orders (zero hassle) or contact our staff directly for updates anytime through the order process. Please let us know if you need anything else.

Canada
1 review
0 helpful votes
Follow Matt M.
Unfollow Matt M.
Share Review
Report Review

Usually Better Service
September 24, 2022

Ordered ethernet patch cables. After receiving a phone call from customer service, the price listed on website was an error for the cables, as I paid for 50 at $. 99 ($. 99 vs $7.99). I was sent another invoice for $367.50 ($7 x 50 + GST) to cover the error listed on the website.
I needed the cables quick and had selected next-day air shipping.
After proceeding with the higher price, they had to transfer in some of the patch cables from another location.

I was told it would be shipped out the next day. I followed up 2 days later and they said it was going to be shipped the next day. I then followed up again 2 days later and was told it would be shipped the next day.

They eventually showed up a few days later after the last time I called.

I normally have a better experience, but this last one makes me question future business.

Date of experience: August 25, 2022
Canada
1 review
0 helpful votes
Follow Larry W.
Unfollow Larry W.
Share Review
Report Review

Phone
August 21, 2022

Works good and is what I wanted was shipped very quickly

Date of experience: August 21, 2022
Canada
1 review
0 helpful votes
Follow Aleksander R.
Unfollow Aleksander R.
Share Review
Report Review

Scam
September 18, 2022

I was scammed, the product you had on your site changed the price after i already paid for it, and than you cancelled the order, that should be illegal, this is the last time i or any of my many friends will be shopping in your site, i will make sure of that, i feel cheated, in a regular store the store would honor the wrong price if that would be the case, i am very disappointed in the service i have received and angry.

Date of experience: August 19, 2022

From the business

DeployDepot.ca is a Montreal Based Canadian company that supplies consumers and end-users as well as small, medium and large enterprises with computer, IT and networking hardware as well as telecom, headsets, communications, wireless and mobility equipment. DeployDepot.ca is the complete online computer store solution for any size business wanting to save their budget.

DeployDepot.ca is a one-stop-shop for all your office electronic requirements. With multiple warehouses across Canada such as, Toronto, Montreal and Vancouver (And we ship from American Warehouses Now for US Customers!). We are able to ship you what you need for your deployment, fast! Be sure to take advantage of our special offers and Offer Flat Rate $10 Shipping

DeployDepot.ca supplies businesses and call centres with corded and wireless, noise cancelling headsets by top manufacturers such as Plantronics, GN Jabra, Sennheiser, VXi, Addasound and Chameleon.

DeployDepot.ca carries most major telecom brands and manufac...


deploydepot.ca
Montréal, Quebec, Canada