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I ordered from the 3 times. The first order was two weeks. The second order 2 1/2 weeks. The third order is going on a month. They keep saying they have shipped it but the tracking info shows no package received by transit company. Filling complaint with credit card company.
I preordered The Last Jedi two weeks before the street date for releasenow, days later, my disc hasn't even been delivered to USPS to BE SHIPPED TO ME.
DeepDiscount didn't price the disc lower than other retailers or offer free shipping.
I could have walked to Target, or ordered from Amazon.
AVOID AT ALL COSTS.
I will never shop here again. We received a DVD set that won't play and it seems impossible to return it for a replacement or a refund. This company is terrible to deal with. Avoid at all costs.
I was a bit skeptical about purchasing from this website, after seeing so many awful reviews. However, I was pleasantly surprised at how well my transaction went. I ordered 2 vinyl records, both of which arrived in perfect condition, two days ahead of schedule. My only mild complaint is that the website doesn't accurately describe the color of their vinyl. One of my records was described as being 'black', but the version I received was red. But other than that, I will absolutely purchase from them again,
I order from him products; did the payment and didn't heard from him. He is a fake, a liar; do not buy from him. His link is; https://hhhuwppvm3fbuipb.onion.link/products.html
Very fast shipping, fair prices, great customer service! What more could you ask for? Just don't order any redbar stuff because its all trash and a waste of money. Worst podcast going
Ordered a brand new Audio Technica cartridge at-oc9. It had clearly been tampered with, glue and finger prints all over it. I'd say it was a factory reconditioned item being sold as first quality. Scammers.
They frequently ship defective DVD's. Previously, their exchange process worked, although they are VERY slow (can take over a month). However, now they are so badly managed that they claim to never receive your returns, even though you use their pre-printed mailing label and drop it at the Post Office.
List item as shipped when wrapped for pickup (a day or two later, evidently). Thus preorders arrive well after release date, no matter how far in advance one orders. Good prices, but if you want item fast stick to amazon.com.
Long time member, Long story short-- I ordered a 6 disk movie set from Deep Discount, it took them 2 months to ship to me. By that time I did not have time to watch them. 5 months later I finally got around to watching the movies only to find out that Disk 1 & 2 played with no problem however Disk 3-6 did not and kept erroring out. After repeatedly pleading with them that the DISKS were defective weather I played them day 1 or 5 months later, they would not play. They refused to refund or exchange stating that the warranty had run out and there was absolutely nothing they could do. I am furious about their lack of concern of the faulty products they are peddling to customers, not to mention the $50 I lost. They will not get another dime from me and EVERYONE should avoid Deep Discount at all costs because if thing go wrong, you are on your own. They can take months to ship an item but you only have 30 days to see if it works.
Buyers beware 100% untrustworthy unprofessional Amazon marketplace seller Deep Discount DVD CD on Amazon.com or Deep Discount.com Website www.deepdiscount.com located in Itasca, IL *******! Deep Discount.com shipped me wrong DVD which I returned to them for my $48.00 refund, I received no apologies from for their mistake, and I filed an Amazon.com A-Z Claim waiting 2-weeks to get my $48.00 refund from Deep Discount DVD CD!
I've been a customer of Deep Discount for several years. I have noticed that as it has grown, the prices have spiked. Sadly, the quality of their goods have plummeted. I purchased the 8 season of CSI -- brand new -- but most arrived with heavy shelf damage INSIDE the cellophane. One of the disc holders was badly broken where you open the holder -- again, inside the cellophane -- and several of the slip jackets were missing. I got the distinct impression that these brand new items had been previously viewed. Wrapping them up in cellophane for resale did not make them any newer. I contacted Deep Discount, but they do not replace damaged items, even if they were sent damaged in the first place. And they do not refund your money until after you send the items back and contact them again. The only positive from my latest experience with Deep Discount is that the discs play very well (something I've had a huge problem with purchasing Ebay discs). Now that I know that Deep Discount purposely misleads its customers, I will not be purchasing from them again.
Placed an order thru Amazon.com, seller being this Deepdiscount.com.
Received order in timely manner, but wrong item!
Took awhile for them to respond via email.
Gave instructions on how to print address label to return wrong item!
So I have to go through the trouble of printing an address label, packing wrong item and returning it?!
Think not!
From what I've read in these reviews, it's a regular occurrence!
What I can't understand is why Amazon continues to let them do business on their site!
Needless to say, I will be vigilant of this company on any further purchases, and stay away from them!
I also will not buy from Amazon.com and have removed their app from my smartphone!
BUYER BEWARE OF DEEP DISCOUNT.COM!
I placed an for DVD called Dark Crimes 50 and then in the same order I ordered 100 Greatest Mystery Collection NOT knowing 100 Greatest Mystery Collection-- INCLUDES--DARK CRIMES 50 and DeepDiscount Rip Off will not refund my for the Dark Crimes 50. What kind of operation is this? And to Boot I sent them the other Dark Crimes 50. Unbelievable! I love my black & white movies and wanted to order more but never again from these people. How dare they! First off it took 7 different customer service representatives and an entire to do the handling of the order cause nobody knows what they are doing and now I'm out of $13.94 and they have the DVD! Buy Someplace Else Before You Get My Headache! Its not worth it there are way too many other sites you can order on and not have this kind of sale!
After reading the negative reviews, I hesitated to order from DeepDiscount, but I took the chance. My experience was all positive. When they shipped the item, they send an email confirming it, and the item came quickly.
I ordered from Deep Discount.com about seven years ago and they were fantastic. Fast delivery. Great customer service. But that was yesterday. I ordered the PS4 Gold Wireless Headset (glacier $#*!e) a month ago for the amazing price of $89. The glacier white version was sold out everywhere and thought wow did I score! But it had been a month now and still had not received it. So I called in today to see what happened to my order. At first I was told I was lying because Deep Discount does not sell headphones. Then I gave them my order number. So now the agent admitted that Deep Discount did sell headphones. So then I was passed around a telephone tree for twenty minutes and every time I was told the agent would be right back. But the agent never came back. When I hanged up and called back I would get the original agent and she would simply say they were very busy. I was told I could leave a number and someone would call me within the hour. That was nine hours ago! So I decided to cancel the order.
I ordered a DVD of Downton Abby Christmas. They sent me a Blu Ray DVD which does not play on my DVD player. The order was placed thru Amazon. I have tried several times to get DeepDiscount to send me a return authorization. They keep telling me to contact Amazon. Amazon tells me to contact DeepDiscount. These people are playing games! I am going to complain to the NYS Attorney General. As far as I'm concerned, DeepDiscount SUCKS!
Read some other negative reviews, and I'm very surprised. I have ordered literally over 100 cd/dvd's throughout the years and only had 1 cancelled order. I've returned unwanted cd's for full price without problem. Was always able to contact customer service by phone or email.
Lots of "bait" entries in their catalog: In every case where I've tried to purchase any items for which Deep Discount was actually advertising the lowest prices (some ridiculously low - 25% of the price offered by the next-lowest competitor - usually Amazon), they mail me back a few days later cancelling the order, saying the item is out of stock. So why waste my time? Maybe this outfit is run by the NSA, just trying to beef-up their database of e-mail addresses as connected to physical locations and financials...
Worst website. Very tricky third party seller. Terrible customer service. Inaccurate description of the items. Will not process a cancellation of your order once you place the order. Don't buy from them, you will regret.
