DealsMachine
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DealsMachine Reviews Summary
DealsMachine has a rating of 3.3 stars from 368 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealsMachine most frequently mention customer service, good quality and mobile phone. DealsMachine ranks 226th among Wholesale Clothing sites.
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DealsMachine is one of the best online store that I ever purchased merchandise from, better yet, the best Chinese online store.
My business relationship with them has a few year now, never had a problem with them, for your info. I have purchased dozens of products from them; watches, smartphones, tablets, etc, etc, and I will continue buying their nicely priced products, excellent customer service, trustworthy people, and of course, free products that we get from them in every purchased...
Thank you ''DealsMachine''... "
I love the tablets but on a average I had to mark it down some because it took us a very long time to get the tablets to us. Overall though the tablets are very good I am trying to get another one for the last family member of the household.
At first they were out of stock and it was their holiday, after constant communication between both of us, the items were shipped out. I am happy.
Hi, after sending in an incorrect order, the guys at dealsmachine quickly rectified their error and sent me the correct item with express delivery and I received it in 2 working days. I am glad that I got it and hope that it works as it is suppose to be.
Good Keep it up the work@ Dealsmachine
Happy to do business with you again
Cheers
Wahed
Don't buy anything from this website. THIS WEBSITE IS SCAM! I paid for mobile phone 5 weeks ago, even though they said the things you purchase need to arrive in 25 days I didn't get my mobile phone, also, they didn't replied on messages at all, but they said they will in 24 hours. Thanks to pay pal i got my money back, but I would never ever bought anything from this website never again.
Dear IFilip T.
We are sorry to hear that you are so dissatisfied with Dealsmachine.
We apologize for not reply you in time as china national holidays.
We wish to extend our sincere apologies for the recent shipping delay caused as a result of our extensive warehouse relocation project and high demand request.
Could you please offer me your order number so that we can check your item to see why it took so long for your order to arrive?
We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.
Best Regards,
Dealsmachine
I wish I had read this review first because I would never have trusted them with money of any amount. Not only have I not received the goods but the tracking number given does not exist. Then it's impossible to even email them because of the round robin of info needed just to submit which does not end. The message is simple. Whatever the price. DON'T DO IT.
Dear Dave W.
We are sorry to hear that you are so dissatisfied with Dealsmachine.
We are sorry that your order hasnt arrived.
However, could you please offer me your order number so that we can check your item and track your order for you?
We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.
Best Regards,
Dealsmachine
Buy at your own risk. I purchased several products in hundred of dollars from this so-called cool DealsMachine on-line retailer but the product came broken and the retailer refused to accept them back. This is one of the worst experiences I have ever had and I do not refer a dog to this on-line retailer.
Dear Star a.,
We are sorry to hear that you are so dissatisfied with Dealsmachine.
Could you please tell me which item you bought was broken? Would you mind offer us the order number so that we can check and work on it?
We sincerely apologize for any inconvenience that may have been caused.
Best Regards,
Dealsmachine
I bought a cell phone which came after 2 months... even this i pay for a phone that it didnt work properly the touch screen, the cameras very bad quality etc... i was obligated to buy another phone! Never again from them BE AWARE
Dear Evangelo G.
We are sorry to hear that you are so dissatisfied with Dealsmachine.
We are sorry to hear that there is so many problems with the phone you bought from our company.
Would you mind telling us why you do not return this problem- phone to us? Have you contacted with our support center?
Could you please offer me your order number so that we can check which phone you have bought so that we can confirm with our supplier in case more customers bothered?
We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.
Best Regards,
Dealsmachine
This is the WORST website EVER made. I order the htm s300 5.6 inch phablet, I thought it would be a good website because prices were very low. But now I see why the prices of the the phone was low because the quality of the phone is extremely low. I can't talk on my phone unless it's on speaker because the speaker on the phone doesn't work, it makes my service go extremely slow, I can barely use my data connection, the headphones that came with the phone broke in 2 days, The charger doesn't work, both battery die extremely quick, my message come in slow other people receive my messages slow, my calls aren't coming in, then when the call does come through people can't hear me from there end over all this is the absolute worse website I ever use. It's the biggest mistake I ever made in my life. NEVER AGAIN WILL I EVER MAKE THIS SAME MISTAKE AGAIN!
Dear Donaisjah C.
We are sorry to hear that you are so dissatisfied with Dealsmachine.
We are sorry that you are so dissatisfied with the phablet bought from our company.
Would you mind telling us why you do not return this problem- phablet to us, while still keep it?
Could you please offer me your order number so that we can check which phablet you have bought so that we can confirm with our supplier in case more customers bothered?
We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.
Best Regards,
Dealsmachine
Scam! Buyers please be Aware. Waited 4wks to receive a cell phone that I paid expedite shipping for, and when I received it, the phone didn't work, for 3 weeks after, I sent in countless amounts of emails to try to get a phone that actually worked, couldn't get a clear response at all, After a month of trying to return the Phone I gave up, This site is Horrible, buy at your own risk! Worst Customer Service Experience EVER!
Dear customer,
Thank you for your valuable feedback. We always look forward to hearing from our valued customers. Let me start by apologizing personally for your experience. We really want to work with you to make this right.
May i know your order number? I will check it for you and solve this issue.
We value your patronage and wish to continue serving you in the best way possible.
Best Regards
Dealsmachine.com
Warning! The initial price is never the final price and phones sometimes don't work properly. You get charged nearly 50% more than the initial cost! They add at least 15-24 euros just for the shipping and for paying with paypal. Then at customs they will always charge you VAT on the product plus the "management costs" that DHL decide to apply. In my case 30€ was VAT and 18€ management costs. This is RIDICULOUS! I demanded an explanation and after writting four emails I didn't get a straight forward answer... they always replied with something that didn't have anything to do with what I was asking... DON'T USE THEM! ITS NOT WORTH IT!
Dear javier g.
We are sorry to hear that you are so dissatisfied with Dealsmachine.
We are sorry to hear that you experienced so many charges come from others.
However, we hope that you do understand that the shipping fee you paid belongs to the courier company; the duty costs you paid belong to the custom; and all we have charged you is the item price.
There are 3 kind of shipping mode, and we suggest that you could choose flat rate shipping which will cost less, while you need wait for longer than expedited shipping.
Could you please offer me your order number so that we can check your item to see whether we can give you some compensation for the money the dhl has charged from you?
We sincerely apologize for any inconvenience that may have been caused.
Best Regards,
Dealsmachine
Warning: what you see is not always what you get. Don't be misled by "expedited shipping". What they mean is that they take weeks to get the product out the door in the first place--but instead of shipping it on the slow boat from China, they give it to DHL and you get it in another week or so. I've ordered from them twice and both times they've done this to me. So they're going on my list of "never buy from these people again.
Dear Allen G.,
We are sorry to hear that you are so dissatisfied with Dealsmachine.
We are sorry that you are not satisfied with the shipping time. However, most product we will ship within 24 hours. While we are glad that you understand that we are in China, and it take time to ship your order to your country.
Could you please offer me your order number so that we can check why your order has been shipped out a week later and thus we can improve our customer's shopping experience?
We sincerely apologize for any inconvenience that may have been caused.
Best Regards,
Dealsmachine
I had a very positive experience with dealsmachine.com (former ahappydeal.com). My order was not large in monetary terms, but 6 different items (a chinese cell phone, flash card for it, sim adapters, pen presenter, wireless mouse and webcam) - they were all very inexpensive, but sufficient quality.
All arrived in good shape. From paying to shipping - 4 days (weekend included); from shipping to delivery - 3 weeks. That's pretty fast given my location.
Overall I'm satisfied and will buy in future from them, if they'll have items I need.
From the business
Shop the best deals for high quality cell phones, tablet pcs, mobile accessories, car electronics, led lights & cool gadgets at best affordable prices at dealsmachine.com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear wahed s.
Thank you very much for your kind feedback.
We apologize for sending the wrong item to you mistakenly.
We have applied for the resend of the right item to you.
We take feedback very seriously, and clearly it did not meet your expectations. We want to extend our sincere apologies for the problems you have experienced.
Best Regards,
Dealsmachine