Este un telefon ff bun recomand sa cumparati de pe www.dealsmachine.com
Cant fault it with free delivery to uk
Dealsmachine is the best e-shop I ever seen before, Try it, and you'll see; Trust Me ;)
Easy to buy, fun to browse.
Good shipping package
Free Shipping
Good price
Fast Shipping
No problems.:-)
Very good quality/price and useful products.
Update 3/24/16
I'm not going to rate this like I would a restaurant or hotel, but more like how willing one should be to take a chance with this company to get a good deal on a decent product. So I'll define my rating system more as a risk assessment. The 4 stars pretty much confirms that it's safe to use this company. I've bought 5 or 6 products through them. I had no hacks on my accounts, no over charges, no quality issues (less than expected considering how much lower the price is compared to top brands of the products).
As you can see from this review, it's not a perfect system, but if you have patience and you can figure out things that may not have full instructions in your native language, then by all means, take a chance. They will come through with delivering the product, and in this case, honoring the warranty. (albeit eventually) This review ends in the warranty item being replaced (not the same item, but a fair equivalent) WYSIWYG... just know that it all moves slower than you're probably used to.
Update 3/11/16
Just updating my review to say their customer service has been more engaged and somewhat helpful. They told me that the original response was delayed because of CNY. It took several emails about the problems description until their tech support accepted it as a warranty return. Since this is a cell phone they agreed to send the replacement before getting it back. BTW: it cost $35 postage to return and takes a long time to get there. Anyway I'll update the review again when I receive the replacement phone.
1st Review: Mid February
I love the products at DM, but I can only get customer service if I write a bad review. I submitted the return request application on their website and got a request # ARMA**************W. Then I got a response of a set of questions about the problem. I answered the questions and submitted. No reply for days. Then I sent a message and got the same set of questions again. I sent the answers again. Waited days again, sent a message and got the same questions again. This endless loop is driving me crazy. I just want to return the product which has an obvious manufacture defect. Having no phone and waiting is very frustrating.
Hi
I bought a Teclast tablet.
It arrived in time.
Good value for money
Recommended
Very eazy and quick i am very satisfied
Ok so I ordered three tablets from this company. After about 24 hours they sent me an email saying that I needed to send them a copy of my ID credit card and a utility bill to confirm my identity. When I sent them an email back saying that I was not comfortable sending that kind of info over the internet and if in fact they needed this to complete my order then please just cancel my order. For this response this company sent me another email stating that they were sorry but the items I ordered were not in stock and that I could replace them if I choose. 7 days later my order is still processing ps I paid for expedited shipping.
Ok so update time on my issue with these people and I am using the term loosely. And just so there is no mistaking that I am interpreting things incorrectly I am posting word for word what these people say.
Them Dear sea
Thanks so much for placing order with Dealsmachine.
Sorry to disturb you.
We regret any inconvenience or frustration that your experience has caused you.
The item(sku: *******) is preparing for shipping, please wait for 1-2 days for parcel information.
And the item(sku: *******) can not be shipped due to not available, would you like to wait for it, find a replacement or cancel for refund?
Please accept our apologies for any inconvenience caused.
For the inconvenience, we are willing to provide you 2usd cash coupon for extra compensation firstly, is it acceptable?
Once again, we sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Dealsmachine Customer Service
Me First there are 3 items to my order not 2. Also I don't know which is available and which is not. Finally I paid for expedited shipping and since I wasn't told upfront that the items I ordered were out of stock I believe that should be refunded the shipping alone was 33 usd.
Them
Dear sea,
Thank you for your reply.
We had shipped part of your order out, here is the parcel information:
The delivery information
Customers: sea crews, shipping address: ******* hwy 216, city: Maupin, state: Oregon, zip_code: *******, country: US, phone: *******353
Tracking number: UF*******2546, shipping method: USEXPSF,
Tracking site: http://new.17track.net/en shipping date: 2015-12-29 19:36:02, estimated time: 5-15 business days,
Sku*quantity: ******* * 2,
The item which is out of stock is: sku*quantity: ******* * 1 Onda V891w Tablet PC 32GB ROM.
Would you like to find a replacement or wait for it?
The shipping cost is paid for the shipping company and is out of our control.
But as a good will of long term cooperation, we are willing to provide you 10usd cash coupon as compensation.
Please let us know your decision.
Thank you for your support and understanding.
Best regards
Karry
Dealsmachine Customer Service
http://www.dealsmachine.com/
Me
At this point I would like to know how long it will take to get my order in. If it is going to take longer then 1 or two days I would like a refund both of my payment and my shipping
Them
Dear sea,
Thank you for your message.
We feel sorry for the late reply due to holiday.
We had applied refund for the item(sku: *******), please check your account in 3-7 business days.
Here is the 2usd cash coupon: csmin2 validity time: 2016-4-3.
Hope you will receive your parcel soon.
After you have received and appreciate it, wouls you mind to help us to change or delete the review at www.sitejabber.com?
Your support is significant to us and we are improving for better service.
Looking forward to hearing from you.
Thank you for your support and understanding.
Best regards
Karry
Dealsmachine Customer Service
http://www.dealsmachine.com/
Me
At this point my business with your company has left a bitter taste in my mouth. Hello I am requesting a refund and am going to pay more for the item else where just to be sure I will actually receive the item. It would take a lot at this point for me to change my opinion of your company at this point. But why don't you start here if the item people are ordering isn't in stock TELL THEM BEFORE THEY PAY FOR IT! That way they can choose for themselves whether to wait for the item or not!
Them
Dear sea,
Thank you for your reply.
We feel sorry for the inconvenience.
We had contacted the supplier for avoiding this issue happen again.
And the late message due to the peak season, we offered 2usd cash coupon as compensation for the inconvenience that have caused.
We are more than willing to keep you as our valued customer, and we will improve for better.
If you have any further concern, please feel free to contact us.
Thank you for your support and understanding.
Best regards
Karry
Dealsmachine Customer Service
http://www.dealsmachine.com/
Me
You can keep your credit as I will not be ordering anything from this site again. I have still not received the two items this supposedly shipped I say supposedly due to the fact that the tracking number provided is not valid. Nor have I received my refund. Nor have you confirmed the amount to be refunded.
Dear sea,
Thank your for your message.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
I have followed up your case and our team has solved it for you in the ticket.
Can you please send us your reply?
Once again we apologize for any inconvenience we may have caused.
Thank you for your support and patience.
Best Regards
Dealsmachine Customer Service
Dear Charles,
Thank you for your valuable feedback.
We are more than willing to help our customer for the best solution.
If you have any further concern, please keep communication at your support ticket.
Thank you for your support and understanding.
Kind regards,
Dealsmachine Customer Service