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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I have enjoyed my experiences wit DealDash. All transactions are fast and efficient. I have only had one problem, considering my many transactions. The Igloo wine cooler I bought had the glass door shattered. I sent an email to support and Andrew gave me instructions on how to return it to Wal Mart. None of the 5 stores that I contacted could help me. I now need a return label to return the item to Wal Mart.
They going to refund the 72. Oo Dollars that was discount to my paypal account for mistake very fast and polite customer service
It was fun but I really needed to read my instructions more before I started. I can see what I could have done to make it less complicated and less expensive.
I really enjoy Deal Dash! The items I won were delivered to me within a week. I love the products I won.
A question via email to customer service was answered promptly, clearly, and concisely. I was grateful for the excellent response.
Responded quickly and explained things I didn't know about.
I have been having great winning experience on deal dash, and completed all my Christmas shopping while having fun and saving money
I contacted customer support after realising that DealDash.com is only in the U.S. at the current time and I live in Canada. Because I had already bought bids I asked if my purchase could be refunded. They quickly replied and there was no problem with my money being refunded. The service was polite and quick.
I thought I push the buy it now bottom vauled at 600. The support team reassured Me was not in my cart
Thanks guys
This is a really good place to go to get the best deals. What you see is what you get from bidding to winning. Not like some others out there. The shipping is fast too and FREE. Oh ya Did I Say It Is Fun Fun Fun.
I am very much appreciative as to agent handling my problem your, business is just fine with me.
As a newcomer to deal dash, I have to say for not knowing a whole lot about how all this works, customer service was very friendly and informative.
Service is always great. I love the free shipping and the variety of items on auction.
I needed help.
Although I should of explained my confusion, questions, & wonders re: "allowing a few EASY WINS"?.
USED AS A DEAL DASH "trick"?!
~treefr
This is a fun and fair auction site, just keep in mind this is an auction; a place where you can get a great deal, or a not so great deal. The fun is in the hunt and the loss is collateral, it was your decision to do it
Still learning I guess. Thank you for understanding Deal Dash.
Slow start but that was probably due to my being new and leaning to navigate. Seems much better now and I'm having fun, although I haven't been able to win much.
Excellent customer service and support. They took care of my problem very quickly and professionally. DealDash is a good site. I am pleased with all the products I have received from them
Being new to this type of site, I was completely lost. When I got in trouble they did help my plight. This is more for the pc than the smartphone, take heed. Overall they did tell me what I needed at the time. They were kind, an truly direct. Just shy of warm. So,
I'm going back for more deals, knowing they are lookong out for me if needed. Got to dash, see you there.
When I asked them to do something they did it they do not ask any bus or ifs
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

