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DealDash Reviews Summary
DealDash has a rating of 4.5 stars from 4,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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I emailed for a refund and my request was answered and refunded within hours.
Rec ;d a return label immediately and they are reissuing the product. Great service and they stand behind everything you win. Great site!
My credit was charge for 220 Bid and I don't know how that happen. I did live chat and they credit my account. No fighting. It was done. Awesome.
I had a question regarding a delivery issue and used the 'Live Chat' with Matthew, a customer service rep. He was very courteous and supplied me with the information I was looking for immediately. Deal Dash has always responded within 24 hours to any inquiries I have had, and they make customer satisfaction their top priority!
While on an exploratory visit to the web site I accidently ordered a bid pack. Upon addressing the situation my money was promptly refunded.
I would not ever pay to bid anything EBAY YOU CAN BID FOR FREE. DONT DO DEAL DASH GOOD THING I DIDNT $1 per bid is like you pay for the whole price anyway
I of course like many others start with the “gift card” and I move on to bids while in an auction I placed 264 bids I placed 30 more bids on that automatic bid and then puff auction over I sent a complaint 24 hours ago still no response today I buy more bids and of course I am trying to get in on the action and it boots me out to YouTube over and over I thought maybe something is wrong with my iPhone let me try on my computer guess what same thing all I know is I have spent a $100 dollars for 2 $10 gift cards some cheap looking sushi plate and a Bluetooth speaker and it is a brand that I have never heard of no I am placing bids on a ps4 still waiting for an email or a call from deal dash it's fun but I am starting to feel like a sucker
Hi Kendall. Were you able to reach our support team? I haven't been able to find any emails from your account, but you can reach me on my personal email: [email protected] if there's anything you need.
Out of no where I was charged without my knowledge $72 after multiple requests for a refund no one has contacted me since. Do not recommend for anyone it is definitely a SCAM
Hi Diana. I apologize for any inconveniences or delays.
I have reviewed your account information and can confirm that your refund was successfully processed n 11//28. Typically the processing time is no more than 3-5 business days, but if you have not received your refund I would recommend contacting your bank directly.
Rep went above and beyond the call of duty to resolve my delivery problem and provided exceptional service giving me many options to choose to resolve my delivery issue. The ending result was FAR better than I expected. I am so please with this rep, he made my day by taking time with me and providing me many options. He has the patience of a saint. I would highly recommend DEAL DASH especially their service. Just doesn't get any better!
Dont bother with this scam. Your better off burning your money.
No deals like they state. Stick with Ebay. At least you have a chance.
Hi Mark. You’ll be happy to know that if you do not win anything with your first bid pack (as advertised, first bid pack only), DealDash will put those bids back into your account so you can try again, we call this our Winning Guarantee.
I have returned the bids from your first bid pack to your account. Keep in mind, you can always re-coup the bids from all other subsequent bid packs by taking advantage of our Buy It Now feature. If you want some advice on how to win the auctions, you should check out the “Tactics & Tips” section of our website (http://www.dealdash.com/page.php?id=6), as well as our official blog (http://dealdashblog.com/). They both contain great information to help teach new users how to take advantage of our bargains!
Please let us know if you have any more questions or concerns.
When you first sight up they guarantee you win. How they do this is by putting things up that only a few people can access. That is how you win. Don't waste your money here. I proved it by opening another account. Then when I won they said that it was fraudulent and did not ship wins or refund all my bids.
Hi Thomas. Please note that you are referring to our beginner auctions. These auctions are indeed easier to win, since they are only visible to our new users. We offer these auctions for new users to have a chance to learn more about how our auctions work before going up against tougher competition. As far as your second account goes, please note that our guidelines state that we only allow one account per user, in order to maintain a Fair and Honest website.
This site is great but also the workers are better when it comes to any issues.
The only reason i gave them four stars is because there was no skateboards or long boards but all in all really good site.
I don't know whether it's a deal or a scam! This is my opinion on my 4 day experience with Deal Dash. If you don't like losing almost all of your first purchase ($36 for 300 bids), don't get involved, This isn't a lot of money but as one other reviewer said, after winning the first two $10 Walmart cards, I was unsuccessful in getting any other wins. I read all the helps, strategies, etc but still lost. The bid buddy is successful in placing your bids at the last minute but there are usually several other people that have bid buddies so it's a chance not a sure thing. I feel it's pretty near impossible to win unless you're willing to spend big bucks on buying bids and a LOT of time. You get a discount on the first 300 bids but that's it that I know of. It's my opinion that you are allowed to win the first couple $10 gift cards to get you hooked as another bidder said. This could be a blast if you had better chances to win. If you have the money to keep buying bids with a slight chance of winning, go for it, it's fun. I guess I'm not a gambler with the funds to continue.
Hi Elaine. Thanks for your honest feedback. It is true that winning on DealDash requires some strategy and time to learn about how the auctions work. I'm sorry that it didn't work out for you. If there is any way we can help make DealDash a better experience for you, please let us know. We welcome any suggestions you may have that could help us improve. Have a great day and hope to see you again!
Had a question on one of my first wins, received answer on chat on line within 1 minute very impresed. Thank You. I'll keep bidding
Though i'm a new customer but my experience with dealdash so far has been smooth. I can bodly vouch for them anywhere, anytime, anyday that they are indeed here to help the less priviledge
Steve helps you out. Always get steve. Not Mathew he sucks
I was new to this type of bidding site. I made a deposit and attempted to get into the swing of things but honestly I found the process to be a bit boring and I also felt as if I was a rookie amongst a bunch of pros. The thought of actually being able to acquire something such as MacBook for under $40 bucks sounds very interesting but the actuality of that happening are slim to none in my book especially when you have "PROS" who have thousands invested into there accounts that they have set to automatically place bids up to $100 below the actual retail price. I mean if one could get a $ 1400 item for $1100 that is still a great deal. But to the average Joe hoping to get lucky and grab the steal of a lifetime $1100 hurts just as bad as $1400.
Nice to speak to a person that gives consideration and correct information. Had a problem and the Steve was able to solve my problem within a minute. Thanks for being there DealDash.com
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nell. For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work
DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance.
If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won.
Giving DealDash a try is risk free!