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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Quite pleased with all aspects of DealDash, Quality, Price ( whether won Auctions or Buy it Now), fast shipping, and Customer Service ( Prompt, complete, and courteous service).
It was a pleasure to watch the bidding, and join in at the right time. Once I enter a initial bid, I don't have to worry about being "locked out", for inactivity, like I do on other bidding sites. Also, the alert me feature is very nice, because it tells me when items I am interested in are coming up for bid.
DealDash has been the best penny auction site I've ever tried. I don't even use the other ones at all any more. It's the most fun and I've won a lot of auctions for a penny! They are fair and honest and customer service is the best!
My email to Dealdash.com customer service follows. I hope this will save you from a headache and hassles:
I did NOT want to purchase bids before I had an opportunity to view and explore your website, auction site and live... auctions in real-time PRIOR to making ANY PURCHASE of products and/or bids of any type or amount! I most certainly did NOT desire or intend to make ANY purchase prior to the preview and a clear inquiry (from DealDash, on your part) as to the desire to purchase bids or products (from my PayPal account my part).
At the very minimum, I expected to see a (business standard) clear inquiry as to whether or not I was intending to make a purchase from my PayPal account.
Please make an immediate refund of the $72 charge you made to my Paypal account for 600 bids that was initiated when I set up a new Bidder account.
I am confused. Did not expect to purchase bids by merely creating a new account. I thought I would at the very least 1.) be able to check out the available live auctions.
2.) be able to view real time auction activity.
3.) be able to find an auction I was interested in bidding on...
Before I THEN... and NOT UNTIL THAT TIME, was clearly as asked if it was my intention to PURCHASE BIDS using my credit card on file with PayPal.
I get bargain prices on many name brand items. Thank you Deal Dash!
I love DealDash because it is honest and fair! Their customer service is outstanding, and always there to help! I am always winning on DealDash! All it takes is a little patience!
I had a lamp I had won sent to the wrong address in a wrong state!. Deal Dash corrected the problems and made things right with me. Where they could have said not our problem.
I love deal dash. What you see is what u get and theres no second guessing or whsy if its not like what the picture shows or says. Im here to tell u its 200% real. My dad got me hooked on this site and now my 10 year old is hooked as well asking " mommy when can we play on that site where u win things!"
I had an item that needed to be exchanged and it was so simple and quick. I received my item in just 3 days!
I enjoy placing bids on my tablet! Great items and a fare bidding site. Bid buddy helps so much. Would definately and have actually recommended it to friends. Winning kinda exiting!
Love this site. Gives great descriptions on items and very nice expensive things for a small price. The products are delivered quickly and packaged very well. Also, DealDash, has excellent customer service!
I was skeptic initially to start using DealDash. I never tried any online site like this. After signing up I won a few items quickly so it kept me going. Then for a while I did not have much success. I was not winning hardly anything at all. But as I spent more and more time learning who is who and what strategies they follow, I occasionally won larger ticketed items. Then I learned different strategies and I started applying those. I am not going to lie, in order to win, you either have to have a lot of money or a lot of time; either way, however, it is possible to win big. I would say all the money I spent is probably only 1/3 of the value of items won. I am thrilled with the results. I also have to acknowledge I think very highly of customer service. They have been nothing short of fantastic. Well done!
I have had great experience with dealdash. No problems to report. I like the variety of items.
Deal Dash is so very inviting compared to other bidding sites. Bidding is a blast, especially, if you win. Even if you don't win, you win! You can buy the product you were bidding on and get all the bids back! Use them again on another item your interested in! Fair and Honest for sure. If you have a problem or need to get in touch with the Deal Dash team, they are always there for you, very helpful and patient. A wonderful Company, your treated like family!
James was able to solve my problem with exceptional customer service.
I enjoy the website for the most part, although there are a couple things I'm not happy about! It seems there are people on there who's sole purpose is to burn everyone's bids! They spend way more than the item is worth, and the people who really want it are left out. There should be more auctions at one time on a regular basis!
I had a minor problem with deal dash... It was handled professionally and in a timely manner with no hesitation. 100% satisfaction
Deal Dash really exceeded my expectations. Evrything that is listed is fair and cheap. I won a couple of items which were otherwise expensive for cheap. I am indeed a happy camper.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

