Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
We monitor reviews for authenticity
I didn't know that there was a fee to sign up for deal dash. I asked for a refund and customer service granted my request and my refund will be back in my acct in 3-5 days! They even let me keep my bids! Wow!
Having a problem with the bid policy, I elected to cancel my membership. The actions of the people I dealt with was extremely helpful
When I noticed numerous items had not been delivered when anticipated I contacted deal dash who expeditiously looked into the matter. James helped resolve the issue and kept me informed of the progress by email almost daily. Without his help and professionalism in resolving the issue, I think I'd still be waiting on my items. GREAT JOB, JAMES, AND DEAL DASH!
Everything I have won has been shipped beautifully. The only bad experience I had was with a candle I won. The first time it arrived it was broken. I emailed customer service and the response came in from a customer service associate named James. He was great to work with. He apologized for the inconvenience and immediately got another one in the mail to me. Unfortunately, the second one arrived the same way. So I replied back to James about the circumstance and again he apologized and got yet another one out to me immediately. Needless to say, the 3rd one arrived in good condition. I have not reviewed the first 2 candles. Since the problem was promptly handled, I don't intend to review them badly but will review for the 3rd candle for the product itself. I am very satisfied with your customer service people. Thank you!
Deal Dash is truly amazing, I have been a member in good standing for a few years now. I love the items. I love the customer service and the items are beautiful. I have won so many nice things. Too many to list on here. I hope they continue to keep this site up with high end items and the shipping is always free no matter how much the items weigh. Thank you so much Deal Dash for everything.
My experience has been mixed here, first things were Good... price, shipping, delivery and product. Then it slowed down, meaning I have not received 2 winning items since April and it is July now. Finally, the last item I did receive was a ring, I even gave a great review, now that has changed since it turned my finger brown and green 2 weeks later. So, yes, it has been a mixed experience for me on DealDash.
Needed fund back fast as travel necessary. Received funds by needed date. Thank-you
Why did you take out more money than I gave you at the start?
I have had the most fun on Deal Dash. Any questions I have had have been answered promptly and efficiently.
The few problems I have had, which were very few were settled to my satisfaction.
Dash Dash is the only penny auction site that I bid on. DD always have great items up for bid. I have won items for myself as well as great gifts for family members and friends. You can't go wrong with Deal Dash!
I contacted Deal Dash after learning that a couple of items that I had recently won were not able to be purchased. After sending them item information, they opened up the won auctions again and I was able to purchase the items.
They were very helpful and very friendly, thank you!
I love the site but it has gotten more difficult to win. There a lot more people and a lot of them seem to have money and can afford to enter thousands of bit which makes it difficult for the average (middle class or low income person) to win now that the site has become better known to people.
Great items, so simple to bid, great descriptions of the auction items, and you can get some amazing deals. I would tell anyone to dash to deal dash to save money and have some fun doing it!
My experience with DealDash is fantastic. I have won plenty of items that I truly needed for the fraction of the cost. Once you do your homework the site and invest on bids it is worth your time. At the same time the site is enjoyable to bid. I would highly recommend DealDash.
Thrill of the win, agony of lose. I have won and lost many auctions. It's all about the play. I would stay on DD but my pocket book won't let me! Great finds, adrenaline rush, and learning control. Thanks DD.
Deal Dash provides fun opportunities to bid on diverse high quality products. Plenty of opportunities to win.
This is an auction site which means competition. You know this before logging on and buying bids. When you do get some wins, you are getting some great items at usually good prices!
However, what you don't realize, is that they are not consistent. You are only supposed to be able to win 9 items per week, but they constantly wipe your wins so some people are winning far more. Those people are dominating the site.
Also, they need a little more variety with brands.
I have gotten $10 gift cards for as low as 1 cent on this site.
I've won many large prizes for Christmas at little cost. My kids are going to think I won the lottery. It's fun and the customer service is awesome!
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

