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DealDash has a rating of 4.5 stars from 4,497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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When I first joined last month they had a phone number and a fb page anyone could comment on... now there is no phone number listed at least not one anyone answers and their fb page seems to block any comments from the public only showing people who send in winning photos while not allowing any feedback at all. This seems like really bad, bad things are starting to happen. I hope I'm wrong. I'm about to send off my "my items have not been received for about 11 overdue items". I'll keep everyone posted on if, when, and what their response is. But I'm thinking that UPS and FedEx usually come well before their 5-8 day delivery times and since gift cards probably are just sent usps, I'm more than a little concerned that there would be issues with so many different products all being late... Keep ya posted!
I was introduced to Deal Dash.com via a friend posting relentlessly about it on Facebook. My curiosity got the best of me and I ended up buying some bid packs. Now, I am getting some great presents for my kids that I won on there. It does take some getting used to as far as technique and strategy. Luckily, I am a quick study and I have won many auctions in just a few short weeks.
It is fun, exciting, and frustrating all in one. But what great relationship isn't?! Needless to say I am hooked and plan to spend a lot of time there getting great deals for the family.
Thank you Deal Dash~you are the best! :o)
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TRUST THE NEGATIVE REVIEWS.
I've since looked around at reviews. What I noticed is that for the most part the negative reviews give a specific example or specific experience for the negative review. The negative reviews are real, everyday people's experience with Deal Dash. On the other hand, the positive reviews are not specific experiences, but general statements. When you hear others accuse positive reviewers of being paid reps for Deal Dash, I think that's why. I don't know whether or not that is true, but I can tell you that my experience is real and has been echoed by others.
Trust the negative reviews. Trust me.
I purchased coffee, but the coffee I received was 6 months past the "best by" date - customer service never responded to my 2 inquiries. I purchased a BK gift card but it never arrived - customer service never responded to my inquiries. I purchased name-brand batteries. They did not arrive in a retail package but instead arrived loose in a box. I suspected they were used, recharged or recycled. Customer service never responded to my inquiries. One afternoon, the site blew up, & I was one of countless people inquiring on FB. Yet bidding went on, deals were sealed, and I lost countless bids. Customer service never made this right and complaints & questions on FB were deleted.
So, to summarize: The products are poor/bad, if they even arrive. Customer service is nonexistent. The website crashes & your bids disappear. Their FB page is edited/moderated so that only positive experiences are reported.
My experiences are consistently negative and these experiences are reported by others as well. I am certain there are deals to be had here, but unfortunately their products, customer service, website, & shipping leave a lot to be desired. I can't recommend this site, and I never intend to use it - ever, never, again.
They say that there's one born every minute - and I was one for a minute, lured in by reports of deals too good to be true. Those deals may be true but they are the exception, not the rule.
So, don't let the next one be you. Save your money, save your time, and search out the deals you really want from reputable sellers. You'll save yourself tons of trouble.
Deal Dash?
Not. Worth. Your. Time. Or Money.
I have won alot of items, some for just a penny, others have cost several hundred bid! Study and be prepared, you will not win the first time! Study and try again, it takes some skill and ALOT of bids!
I am one of the many idiots who got suckered into signing up for this site. Fact.
From approximately 11:30pm to 7:00am, I monitored the deals on the site, continued to bid on a DS3 and still left the site with $63 dollars of negative income, and no DS3. (Mommy is so sorry I failed you, bud!)... Fact.
DealDash claims they are positive you will win something on this site. Fiction.
To be honest with you, this site is for people who have a LOT of time on their hands and a LOT of cash to spare. I do not recommend signing up for this unless you are both of the above. The deals are sweet, definitely; but think of all the time and effort (and yes! MONEY) it takes to "save" money on a deal (which really isn't a deal, because when you think about it: the cheapest thing they have on the site is a 10 dollar gift card... the minimum amount of bids you can buy is $34... getting the picture now?
Also, even if you buy $34 dollars worth of bids, the chances of you winning a nice TV (like those they post of Facebook with the nice old lady who genuinely seems happy) well - it's slim and none... That old lady probably spent her entire retirement money on this thing. The bidding is addicting, but it burns a hole in your pocket faster than you can say "DealDash".
I'm sure they make a ton of money on this site. Honestly, I wish I thought of it first. Bravo!
In conclusion - save your money. If you like the thrill of the hunt of a great bargain, do what the rest of the people do and go shopping on Black Friday. There's no fee for that!
Me? I'm going to hang my head in shame...
For the second time in a week, my bought bids are not reflected on a timely basis. It is now 5 hours later after I bought 900 bids through Paypal, their "preferred" vendor, and still a no show on my bid count. I have subsequently lost 104 bids on an auction item that I wanted to continue bidding on, but could not. It has ended. The initial email response from support was to apologize as they have been so inundated by increased auctions and business, but it does not help my bottom line!
The site keeps freezing up and I lost 2 auction items when it froze and I couldn't bid and then all of the sudden there was a winner. Also, you are not suppose to be able to bid once it hits $5.00 unless you have already been a bidder. This is not true. I had several new bidders show up after the $5.00 cutoff that had never bid before. I also lost 200 bids after the same name kept showing up on the bid regardless of who was bidding and I was afraid to continue. I tried to contact customer server and was sent a form letter back. This website is a big ripoff.
Joined today, placed 2 items on auto-bid just before they hit the 5 dollar mark. And what do you know? BOTH items used up all my bids with 5-6 people over-bidding me for hours and as soon as I was out of bids/money, the auction ended. I find it extremely hard to believe that within 30 seconds of me stopping bidding, that the other 4 people competing with me stopped too resulting in the remaining person winning.
If you study this site it becomes painfully obvious that it is a scam. Unfortunately, I fell for it. STAY AWAY from it, don't fall prey to their Facebook posts, don't believe anything positive you read about this site because you will get sucked in and lose your money as well. They lure you in and then take your money. They're $72 dollars richer today and I'm a sucker for falling for it.
Epic Scam!
I am annoyed with myself for not having looked at these reveiews before buying the pack of bids for $36. After trying for a few items and not winning any, all I have to show for my efforts is a loss of $36! You will save more by being a smart shopper and buying what you want from a reputable merchant.
I have tried to contact their support for information regarding products posted as "coming soon" but they've been at that status for months... was just looking for information but received no response. Then my search bar disappeared, making it impossible to look for items I am interested in. I've sent requests to their customer support 4 times but haven't heard from them... very disappointed.
I have won 3 auction items that were suppose to be delivered 3 weeks ago. I have not received them. I have also emailed customer service 4 times and have had no response at all. They say they answer all emails within 46 hours. It has been 8 days and no resonse. BEWARE! I will be filing disputes with my credit card and also reporting them to the attorney general.
Bought a notebook that would not charge. Wrote to Dealdash 3 times and no response.
Don't be fooled, it's not that easy! Your bidding the clock on 1 second then the site goes down auction suspended, when it comes back some one else won. These scheduled outages give others oppertunity to buy more bids thus prolonging the auction. Certian bidders always seem to win. Asking about it dealdash will only refund the first bid pack@ $36. Have tried this site multiple times with different products and the same thing keeps happening? The same people keep winning?... However dealdash will sell you the product outright this is thier answer to bidders who don't win.
This site promised if you don't win you get your first bid pack back. Thats great except theres no way to get a hold of anyone! I sent 3 emails over the last week and called and NO response. WHAT A SCAM... I feel like I was robbed of my money and don't know if theres even anything I can do to get it back! :(
Takes a lot to win... who has that kind of time? Such crap. I had lots of issues tonight bidding and all their server "upgrades." Wont be buying more bid pacs from this place.
The site is down a lot and when your in the middle of bidding on something. You have to log out and log back in and hope you didn`t lose the bid.
ITEM ARRIVED DAMAGED-- AFTER 9 DAYS NO RESPONSE FROM COMPANY TO MULTIPLE EMAILS ASKING FOR RETURN AUTHORIZATION. NO TELEPHONE FOR COMPANY TO MAKE CUSTOMER SERVICE COMMENT EITHER
I never enjoyed gambling. I don't play the slot machines or go to the dog races. This site is excitement for those who do gamble. You can lose money very quickly. BidBuddy is not there to help you, it is there to facilitate more bidding. The only one who gets a good deal is the seller. They collect on all those fruitless bids and end up earning far more than the item is worth. If you want to gamble, have a set amount and be willing to walk away. If you do win something, factor in all the unproductive bids. Also, if you lose the auction and buy the item you do not get your money back. You get your bids back if you buy the item. Quite a few items have the price ramped up to include the purchase of additional bids.
Anyone remember the old saying "If it sounds too good to be true it probably is" That pretty much sums up this site. The over the top enthusiasm in the 5 star ratings is completely transparent. Do yourself a favor and stay clear of dealdash.
I particularly like how the site continually crashes and you and everyone else that has been bidding is just outta luck. Seems kind of like a scam to me.
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.

