On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
DealDash Reviews Summary
DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
We monitor reviews for authenticity
I had a payment issue, and it was resolved so quickly, and followed up on to make sure I was satisfied. This is the most fun Ive ever had Christmas shopping!
An item I won, an outdoor Christmas decoration, was out of stock and there was a delay in getting more from the company. DealDash sent an email to let me know about the situation. This gave me time to find a replacement for the decoration. DealDash also gave me a choice of gift cards or bids in place of the item. I appreciate their quick action.
DealDash has been the best penny auction site I have tried. I would recommend it. Just remember to be patient when bidding on an item.
We often hear patience a key to winning success - good advice! Sorry the item went out of stock but glad to hear our team reached out to you with good replacement solutions in time.
I have tried about six other penny auction sites and I am totally sold on DealDash as being the best penny auction site. DealDash bid price is very reasonable. It's BuyItNow option makes it totally risk free because it doesn't force you to buy the item plus a bunch of bids at regular price. DealDash has always, always, always treated me right. Word of advice to those who are not having success, winning requires a lot of patience and strategy. Set your limit, do the math and prepare to monitor and bid on your desired item patiently over possibly a long period of time. As a contest perk that DealDash runs on Facebook, winners can submit a photo for a chance to win a $500 gift card. Well, I was fortunate enough to be one of those winners, week 49.
Thank you DealDash for being a legit and generous penny auction site.
Sincerely,
Username: vincele
Great tips of advice, thank you for sharing! Recommend to read this review for some tips to win auctions.
I have been with this web site for one year plus, may I say I have never had a real complaint for them. They have always treated me very well all my prizes or winnings have always been delivered in the best way possible and very fast may I add when some people were saying they were slow... no I NEVER had that problem and I have had packages delivered every month sometimes several a day came to my house... I love winning on this site and yes I have won a lot. It take patience and what is great too is: if you do not win the item you can purchase it and get the bids that you spent on it back, and PLUS it is shipped free to you
I felt as though the site just took my money. I don't see how you can win an auction unless you sit at the computer for hours. I am a huge ebay shopper and feel like that is the way to go. Deal Dash is just making a ton by charging you to bid. One person wins but everyone bidding pays for the item. With ebay you pay when you win the auction but not to bid. This is a rip off!
Hi Jessica, did you know we have a 100% money back guarantee on your first purchase? Just email our support team and we'll get that processed for you since you're not satisfied. We are very different than ebay. The collective effort of individuals buying bids help fund the highly discounted prices. Members are basically crowd funding to make this happen. Anyone that does not win can simply buy the item at normal retail price and get back their bids to try to win something else. This is a simple way to make the traditional shopping experience more fun.
When I presented my cc info they charged me 36.00 I got back in touch with them and asked them why I was charged this amount. I asked for a refund and gladly did so with out any hesitation
Very professional. Will do business with them anytime.
HAD A QUESTION ABOUT A RETURN, GOT AN IMMEDIATE RESPONSE WITH HELPFUL INFO. THAT DOESN'T HAPPEN ALL THAT OFTEN. THUMBS UP!
Thank you Fran for the thumbs up and nice review. Glad we were able to help. Let us know if there's anything else we can assist with. Sincerely, Dave
Like the site. Enjoy the interaction, and everyone at Dealdash has been so very nice and helpful. I have recommended Dealdash to all of my friends and will continue to do so..
Nice to hear, thank you Robert! We're always available to help so just let us know. Best, Dave
I was skeptical at first to join. I joined for what I thought was $36.00 for 60 bids. After using all of my bids, I checked my credit card and saw they had debited $60.00 instead. I contacted their customer service and received an immediate reply. My credit card was credited and I received a very nice and sincere apology for the unintentional mishap. Very honest mistake.
I purchased about 1000 bid in 200 increments. I feel I wasted my money over and over. I was so disappointed. I tried to use the advise of the support service member who contacted me but I still did not win anything. I just wanted to find good deals for Christmas presents for my grandchildren. I would have been better off if I had just sent my money at the store. I was told by the service representative "well its not for everyone" so it was a terrible experience for me.
Rbalmain
Sorry to hear this Reta. A good tip when shopping with us is to always go for something you like and buy the item at normal price in case you don't win. This way you don't lose any bids because you get them back to try again. Plus you get your shopping done and a chance to get some really good deals along the way.
Being somewhat confused about my bid points, I contacted Support and within a couple of minutes I had an explanation of that part of the system and I now understand completely. Thanks Deal Dash for the quick response and understandable explanation. You are alright in my book!
The site recently held a Black Friday free sale, where if at the end of the auction you had the highest bid, you got the item for free. Sounds great right? That's what I thought until I looked at it more closely. Here are some of the auctions I reviewed from their Black Friday Sale.
Apple Mac mini sold for $633.95
That's 63,395 bids@ $. 15 each(this is the cheapest you can buy bids from them, you may pay even more), which comes to $9509. 25 - $540.00(retail price).
Dealdash profit $8969. 25
HP Envy Laptop sold for $403.06
That's 40,306 bids@ $. 15 each, which comes to $6045. 90 - $880 retail.
Dealdash profit $5165. 90
Arrow Sewing Cabinet sold for $488.45
That's 48,845 bids@ $. 15 each, which comes to $7326. 75 - $536 retail
Dealdash made $6790. 75 off this product.
Ridiculous profits just off of these 3 items! If a group of people came up to me and said "We'll give you $9500 to go out and buy an Apple Mac Mini and throw it up in the air so one of us can catch it," he'll yeah I'd do it.
In the end, one person won, who may or may not have gotten a good deal depending on how many bids they used. Everyone else who took part in the auction is given the option the buy the item at retail value, and get your bids back. Which could work against you anyways because you could get the item on sale elsewhere. My advice, STAY AWAY.
Why the negative review? Certainly it would be great to profit so much however as you mentioned everyone that took part can buy the item at retail value and get their bids back for free which the majority of people do; therefore we don't make a profit from all the bids as the majority are returned back to the customer. Our prices match our partners like Best Buy and Sears so whatever price you would pay with them is the same with us.
Human error but staff helped resolve issue in a very expediant manner. Unbelievable customer service. Kudos to their entire Support staff.
Wonderfully surprising customer service! They will keep my business based on that alone.
This is the best penny auction website! They have the best customer service, and their shipping is unbelievably fast. I have often received items with a few days of winning an auction, and never longer than a week.
I had a question that was resolved almost before I hit the send button. Very prompt, courteous and respectful
We always try to answer support tickets promptly! Good to know our support team is awake and helping customers like yourself. Thanks for sharing Joseph.
I made a mistake in the bidding process and pushed the wrong button by mistake that could have cost me $$, and it was taken care of by the support team.
I've made a few errors in my bidding and they overcharge me once. Every penny was corrected in a very short period of time.my major mistake i accidentally purchased $355.00 worth of bids when i thought i was paying for a low price gift card. With disbelief they credited me fully. Since i'm a low bidder on inexpensive items that was great. I would have had a hard time explaining that credit card bill to my wife. Happy bidding and happy holidays to the dealdash crew.
Gordy from conn.
I had some concerns with how the website worked, but after receiving a very quick response to those concerns, I now have a much better understanding.
Nice to hear Gerald. Our customer support team is only an email away if you ever have any other questions. Please don't hesitate to contact us. Sincerely, Dave
I made a bid, but did not hear back from you. Is this the site I can use to get my money back? If not, please tell me how to do it. Thanks.
Hi Joanne, please email [email protected] to help with your refund.
From the business
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Nice to hear Tracy! Sorry for the payment issue but good to hear it was resolved quickly for you. Glad to hear you've been having a fun time Christmas shopping - enjoy!