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DealDash has a rating of 4.4 stars from 4,499 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DealDash most frequently mention customer service, gift cards and penny auction. DealDash ranks 1st among Auction sites.
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Any time I've had a question or concern about the Deal Dash website or bidding process I just contact customer service and I receive a prompt and courteous response. Many other companies could learn a lot from Deal Dash's model. Thank you to the the Fairest and Honest bidding site on line.
Love Dealdash. Responds fast. If you don't win your item you can always buy your item back and get your bids to.
It was great. I loved it, but my husband made me stop. He said bids were too costly!
Get products on a timely fashion and generally not damaged. I do
I did have a garbage can that was dented and never bothered to call. Also had a knife set that only half arrived, never resolved. You need people that we can talk to
This is a great site for deals and my experience with them has been wonderful.
Customer service has ALWAYS been great! Each and every time I've wrote to the people from Deal Dash, response was within a couple of hours and always helpful.
Purchased a few hundred dollars and won one 15 dollar gift. I was disappointed
Didn't get to spend a lot of time since I didn't have many bids but I loved it. I did win 1 items at only $0.1 per each. What more could you ask for
Fun, addictive, profitable. This is a great site to spend time and money, but the rewards can be great too!
I love dealdash! I've won many great things for great prices! Every time I've had to deal with customer service they've been amazing to work with
I enjoy bidding at Dealdash and have fun winning when the opportunity arises. Thanks Dealdash! You're awesome!
Really enjoy dealdash even though I haven't won anything in over a year. I keep trying, but never seem to win. Still I like what deal dash is doing and the items they have and all the good stuff they offer. Will keep on trying.
I am shocked. You need to put the item like it is. I paid for a broom which looked like a regular broom. I got it and it's a childs broom. Very disapointing.
Next item you had was legal pads. They came and they were note pads. Very disappomting.
Back months ago, I sent an item back by UPS and I have not heard a word from them. It was a turkey fryer which I paid over 100.00 for and they know nothing about it. I didn't open it, just returned it by UPS. So I don't have any paper work. I bought it back in November.
I have got several items which I usually end up paying for and they aren't as you see them on DD. They are like a childs instead of an adult.
For the most part tho, I have been completely happy with you, expecially the shipping is very quick.
I need to find out where my money is for that Turkey Fryer.
Hi Ruth,
I'm sorry to hear you did not notice the item descriptions and therefore were surprised with the items you received. The item descriptions are pulled directly from our supplier and if you go back to review the descriptions you'll see it is a lobby/toy broom with a 39 inch wood handle and a set of six 5x8 inch note pads with legal ruling.
As for the Turkey Fryer, when you asked us about this it looks like we replied back with instructions to simply return this to your local Best Buy and they'd provide you with a refund or store credit. I'll be happy to have this looked into further for you and have our customer support team reach out to you.
Sincerely,
Dave
I have never had a bad experience with DealDash. They are always helpful in any question I have ever had
Fabulous... No problems, good packing, fast shipping. Great customer service. There is nothing not to love!
If you have a problem Dave at DealDash is always very helpful. I love the site...
Answer: Thats a hard question to answer, because it depends on the article, and its value. I will say I have won some great Articles, and lost many, maby more. The more valuable the article the harder to win. Personally, I gave up on Deal Dash due to the BID STOMPING and Jumpers and the gready nature of some bidders, who stockpile bids. Also, even though Deal Dash supposedly has means to catch Buddy Bidding, I myself have caught at least 4 people doing buddy bidding, reported it, and nothing was ever done about it. Finally I no longer play on Deal Dash, for the reasons I mentioned, but thats my choice. Its up to you, on what you want to do. Hope this helps.
Answer: Hi Beatriz, I want to start this conversation by inviting you to read our Audit Conducted by Ernst & Young: https://dealdash.files.wordpress.com/2014/12/dealdash_ey_audit.pdf Fair & Honest is a symbolic capture of DealDash's core values, and these certainly start and end with our commitment to being humanistic. I would love to show this to you, how can we help? Please let me know. Adrian Community Manager
Answer: Hi William. If you do not win an auction you will not automatically get the bids back to your account. You have the option to use the Buy it Now button. By using the Buy it Now option you will get the item for retail price and all bids back to your account that you used in the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted, as well as retain all their bids. If you do not want to use Buy it Now you will unfortunately lose the bids. We recommend our users to bid on items they really want, so that if they lose the auction, they can still get the item and their bids back. Let me know if you have more questions!
Answer: Hi Julie, I hope you are having a wonderful day I'd be happy to explain how the Buy-It-Now option works. Each bid you place takes away one of your bids from your balance and increases the price of the auction by 1 penny, then resetting the clock to 10 seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. If no new bids are placed and you are the final bidder in the auction, you win the auction at the final sales price. If you do not win the auction, you will see the Buy It Now button. By using the Buy it now option, you will get the item for retail price and all the bids you used in that auction will be returned to your bid balance. Users who take advantage of this option usually have a better experience, since they get the item they initially wanted as well as retain all their bids. Please let us know if you have any other questions and be sure to read more about us here: http://www.dealdash.com/how-does-it-work Thanks so much for your great question, please feel free to reach back out and let us know if there's anything else you need. We are always happy to help! Phone: 855-455-3325 Email: [email protected] Live chat available using the contact support button on the webpage
Answer: Hi Emogene! Great to hear you had a good experience and won a few items. Orders are usually delivered in 7-10 business days. I hope you enjoy your items. If you need anything else, please don't hesitate to contact me!
Answer: Hi Kathy - All items are brand new. We work with top suppliers such as Walmart and Sears, who ship the items directly to your door! If you are unhappy with any item you receive, simply contact our support team and they will help you out. If you need anything else, please don't hesitate to contact me!
Answer: Hi Elizaabeth, Thank you for getting in touch. We offer all of our customers a full money back guarantee for the first bid pack purchase. Our payments team can get in touch with you and issue a refund. Please send me a number we can call. My email is [email protected]
Answer: Hi Patricia, Thank you for getting in touch. I am sure this has been a misunderstanding. DealDash is audited by Ernst & Young, confirming that all bids are placed by real customers and all items are delivered. DealDash members and their acquaintances are strictly banned from taking part in the auctions. My guess is that another user may have chosen a user name similar to DealDash. If so, we'll need to change it to avoid confusion. Please send me an email with your user name, so I can find the auctions and spot the user. My email is [email protected] I look forward to hearing from you. Best, Adrian Community Manager
Answer: Hi Jan, For new users, I normally recommend watching our How it Works video for a brief overview of what to expect from the auctions: http://www.dealdash.com/how-does-it-work DealDash has a 100% money back guarantee on your first bid pack purchase and a winning guarantee. If you decide to give DealDash a try and don't win an auction with your first bid pack we'll return the bids back to your account free for a second chance. If you're still not satisfied with your DealDash shopping experience we'll be happy to refund your first bid pack purchase no questions asked. You can even keep any bids in your account or items you have won. Giving DealDash a try is risk free!
Answer: Hi Jasmine. All items on the site are brand new, factory sealed and come with standard manufacturer’s warranties. Vanessa, I am very sorry to hear you have felt that way. Could you please let me know your user name and I'll pull up your account? I'll be happy to assist with any concerns!
Bid on auctions and save. All auctions start at $0 with no minimum price reserve. Everything must go! DealDash is the fair and honest bidding site. Founded in 2009, millions of bidders have enjoyed Deal Dash auctions since.


Hi Paula, we're sorry to hear you are disappointed. It looks like you won a $15 gift card plus three more auctions, however exchanged those for more bids. It's disappointing for us to see that you are disappointed with your shopping experience therefore have returned 220 bids to your account for a second chance and provided you with a full refund of your initial payment.
We hope you'll have a better experience and remember if you don't win an auction simply Buy it Now to get your bids back free!