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Dating.comReviews 1,247

3.4

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Dating.com is the leading virtual intimacy platform focused on online communication and digital companionship. Operating in more than 150 countries, the platform allows people to connect across borders and communicate regardless of location. Explore honest Dating.com reviews and engage in an exciting journey of meeting someone new!


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Dating.com Reviews Summary

Dating.com has a rating of 3.4 stars from 1,247 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dating.com most frequently mention new friends, good luck and great experience. Dating.com ranks 10th among Social Network sites.

This company responds to reviews on average within 8 days

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District of Columbia
1 review
0 helpful votes
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Buttons everywhere
January 29, 2026

First login felt like airplane controls... chat, gift, VR, credit shop. Needed coffee and Google search to find settings loll. Works once you map it, but newcomers might scream.

Date of experience: November 14, 2025
Nikoloz N. Dating.com Rep
3 days ago

Hi! 😄

We totally get it—first login can feel like stepping into airplane controls! Once you get the layout, it works smoothly, but we hear you that newcomers might feel overwhelmed.

If you want guidance on navigating features, managing credits, or adjusting settings for a simpler experience, our Customer Success Team is always here to help.

Maine
1 review
0 helpful votes
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Too Many Buttons
January 29, 2026

First hour felt like cockpit mode. Chat here, edit there, settings hiding in Narnia. After a day it made sense, but still, a "simple view" would help non-tech gremlins like me. Not quitting over it, just mildly screamy at first.

Date of experience: October 26, 2025
Nikoloz N. Dating.com Rep
3 days ago

Hi! 😊

We appreciate the honest (and very relatable!) feedback. The “cockpit mode” feeling can definitely happen at first with so many buttons and options. We’re glad it started to make sense after a while, but your suggestion about a “simple view” for a cleaner experience is completely valid.

If you ever want help navigating specific features or customizing settings to make things feel less busy, our Customer Success Team is always here to guide you step by step.

Maryland
1 review
0 helpful votes
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Ppl are real, shocker of the year
January 29, 2026

I expected bots and "add me elsewhere" spam. Instead I got normal humans who can type whole sentences. One guy asked about my oven disaster (long story, smoke alarm famous now). We laughed, didn't rush to video, and it felt…like an actual convo. Wild.

Date of experience: March 15, 2025
Nikoloz N. Dating.com Rep
3 days ago

Hi! We’re glad to hear you’ve had such a genuine and relaxed experience! 😊

Real conversations — complete with oven disasters and shared laughs — are exactly what meaningful connections are made of. It’s great that things felt natural and unrushed.

If you ever need tips on features or managing credits while you keep those fun chats going, our Customer Success Team is always here to help.

New York
1 review
0 helpful votes
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Did a 15-min call on plain 4G and it held steady. Zero echo, no robot voices, honestly better than my work meetings (low bar, but still). Credits dipped, yes, but at least it didn't waste them on a glitch. Keep it short and the wallet doesn't scream.

Date of experience: January 19, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, Randy. Thank you for reaching out. Glad your call went smoothly! Keeping calls short helps maintain quality and ensures credits aren’t wasted. Pacing chats like this keeps the experience—and your wallet—stress-free.

New York
1 review
0 helpful votes
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Verification Always Needing?!
January 25, 2026

Hit the six-month timer ande BOOM hold your ID, take the p.ic, wait. I get the safety thing, I do. Sdztill felt like detention for being a functioning adult. Once cleared, everything was back to normal. Annoying, not d tragic. Scheduling it ezarlier next time so I don't rage at my screen.

Date of experience: December 19, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, Betty. Thank you for the feedback. We get it—verification can feel like a brief “detention,” but it’s all about keeping the community safe. Glad everything was back to normal quickly, and planning ahead is a smart way to avoid screen-rage moments 😄.

Utah
1 review
0 helpful votes
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Night-owl sanity saver
January 25, 2026

I log in past midnight when brain won't shut up. Always someone awake somewhere else. Most nights I stay on text and save credits; once a week I jump to voice for 10 minutes and call it therapy-lite. Not fireworks, just calm. Works for me.

Date of experience: September 30, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, Albert! That’s a great way to use the platform. The global community makes it easier to find someone awake when nights run long, and pacing text with the occasional short voice call is a smart, balanced approach. Calm connections matter.

New York
1 review
0 helpful votes
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Interface is…grandpa chic
January 25, 2026

Kinda looks like a website your uncle still bookmarks. Grey, small fonts, very "remember 2012?" I rolled my eyes, then noticed nothing crashes and messages land fast even on meh Wi-Fi. So yeah, gramps runs, and I'll deal. Wouldn't cry if fonts got bigger tho.

Date of experience: April 8, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, Paul. We hear you! The interface may feel vintage, but reliability comes first—messages land fast and crashes are rare, even on weaker Wi-Fi. Bigger fonts would definitely help, and we appreciate the feedback.

New York
1 review
0 helpful votes
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Let's Mingle = speed intro, not magic
January 25, 2026

Hit the button, got a handful of replies in 10 mins. Some were "hey," some actually read my bio (shocker). It's good for breaking the ice, but it's not a fairy wand. You still gotta write something that sounds like a human and not a fridge magnet. Learned that the noisy way.

Date of experience: September 6, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, Paula. Exactly! “Let’s Mingle” is designed for quick introductions, not instant sparks. It’s great for breaking the ice, but meaningful conversations still need a human touch—reading bios and adding a personal note makes all the difference.

For tips on getting the most from Let’s Mingle, reach out to us for help.

New York
1 review
0 helpful votes
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Support wrote like an actual person
January 25, 2026

I asked why verification took soooo long and expected policy soup. Instead I got a short reply that made sense, no corporate haiku. They didn't "gift" anything, just explained the queue and told me how to prep next time. Boring answer, yes. Useful answer, also yes

Date of experience: December 2, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, Marvin. We’re glad our response hit the mark! Clear, practical answers—no fluff—are exactly how we like to handle verification questions. It may be boring, but usefulness beats corporate poetry any day 😄.

California
1 review
0 helpful votes
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Credits evaporate like popciorn
January 25, 2026

Tried two short video calls back-to-back. Tech was smooth, faces not laggy, cool. Then I looked at the balance and yea numbers went bye-bye. Not a scam, just me not planning. Now I do text first, maybe voice later, and the "$$$ pain" drops a lot. Still kinda salty at myself, ngl.

Date of experience: March 15, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, Holly. We hear you! Video calls use credits faster than text, so pacing chats—text first, voice later—really helps keep costs manageable. It’s not a glitch, just the way the system works, and planning ahead saves those “popcorn moments.”

For more tips on stretching credits, contact [email protected].

California
1 review
0 helpful votes
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Overall: not perfect, but dependable
January 25, 2026

Still, I keep logging in because the conversations feel intentional. That's the whole point.After a few months, I can say the platform does what it says. Real people, clear tools, and a price model that punishes impulsive clicking but rewards steady pacing. The look could modernize and the verification queue could be shorter.

Date of experience: September 19, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, Robin. Thanks for the thoughtful review! You’ve summed it up well: dependable conversations with real people, clear tools, and a credit system that encourages pacing. We hear you on interface updates and verification timing—those are areas we keep an eye on.

California
2 reviews
0 helpful votes
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Support no waste time
January 25, 2026

Question where to find a basic setting and expect a maze. Got a link straight to the page, three steps, done. Ten out of ten for. Sometimes the best service is the message.

Date of experience: October 27, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hello, Tammy. Thank you for the feedback. We’re glad we could make it simple! A direct link and clear steps are exactly the kind of support that saves time and frustration. Sometimes, a single message really is all it takes 😊

California
1 review
0 helpful votes
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My favorite chats feel like standing in a quiet kitchen at 11 p.m., telling small stories. The platform lets that happen because I choose text, voice, or video when I'm ready. I've met people who write like humans and not pitch decks. That's rare. If you're new, don't chase fireworks. Chase the sentence you want to answer. The rest follows.

Date of experience: December 11, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, William. Thank you for the feedback. We love this description! The beauty of the platform is giving you control—text, voice, or video when it feels right—so conversations can grow naturally, like those quiet, late-night kitchen chats. Focusing on genuine replies over flashy moves is exactly the approach that leads to meaningful connections.

California
1 review
0 helpful votes
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Interface critique from a picky user
January 25, 2026

Give me BIGGER fonts, a real DARK mode, and CLEAR settings, please. Messages don't lag, voice is crisp, and I haven't seen the wild spam you get in other places. I'd rather have a slightly dated look with real safety than a neon toy that leaks. Consider this grumpy note from someone who actually plans to STAY.

Date of experience: August 20, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hello, Jean. Thanks for the candid feedback! We hear you on bigger fonts, a true dark mode, and clearer settings. While the interface is plain, it helps keep messaging reliable and interactions safe—no spam surprises. We’re glad the core experience keeps you coming back, grumpy notes and all 😄.

California
1 review
0 helpful votes
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When support says "no" :(
January 25, 2026

I asked about a small credit loss when a call hiccupped. The answer was essentially "we see partial use, can't replace all of it." I wasn't thrilled, but the response was clear, polite, and fast. No gaslighting, no hoops. I can live with a platform that explains boundaries and keeps them. The tech itself hasn't failed me outside that blip. If they polish the cost preview before calls, most complaints would vanish. Until then, I'll budget and keep talking.

Date of experience: October 4, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, Patrick. Thank you for reaching out. We appreciate your understanding! We aim to handle credit hiccups clearly and politely, even if full replacement isn’t possible. Your point about clearer cost previews is spot on—it’s something we keep in mind to help new members avoid surprises. Budgeting and pacing chats the way you do is exactly the best way to get the most out of the platform.

New York
1 review
0 helpful votes
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People over pixels, always
January 24, 2026

I'm not here for graphics. I'here because the world feels huge and lonely at the same time. On best nights I open the app, read for five minutes, and send one question that actually relates to someone's profile. Most answer kindly, and we roll from there. If you're struggling, stop trying to sound perfect. Sound like yourself, even if that self says "lol I burnt my dinner again." site gives you enough tools match your speed. Use the slow one first. It's cheaper and honestly better for nerves. I get that the interface feels dated and the verification is boring. I can breathe here. That's not nothing.

Date of experience: July 1, 2025
New York
1 review
0 helpful votes
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Week one, I ranted to friends about the cost. I burned through a big chunk doing long video calls with total strangers because I thought that's how this should work. It isn't. Week two, I made rules. Text first to see if we can build a lane together. If yes, voice on the weekend. Video later only if we both ask. Suddenly the expense felt like choosing movie night, not tossing bills into a fire. I also learned to update my profile once a month (new photo, tiny new line) so people know I'm active. The verification pause hit me once and I was grumpy, but fine. The bigger surprise was how many conversations went deep fast when the icebreaker wasn't "hey." Ask about one detail in the bio, any detail. You'll get better replies and spend less. That's the whole game.

Date of experience: June 17, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hi, Daniel. Thank you for the feedback. Love your approach! Setting your own “chat rules” and pacing text, voice, then video is exactly how to get the most from credits. Updating your profile and asking about specific bio details really makes conversations click. Verification pauses can feel annoying, but they keep connections genuine. Bigger bundles can offer better value, and mixing quick online chats with thoughtful replies stretches credits further.

For more tips on managing credits or optimizing chats, contact [email protected].

New York
1 review
0 helpful votes
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I won't lie man...; the fonts are small and the colors feel like time travel. It took me two days to remember where to change photos and where to adjust privacy. But once I settled in, I found what I came for: reliable chat and people who can hold a thought longer than a meme. I like that personal contacts are not shared by default; I decide when to move outside the platform. The ID checks slow things down, but they also mean I'm not fielding fifty random scam pings a night. If design refreshes happen, great. If not, I'll still show up because the core works. It's like a sturdy old car: not pretty, starts every morning.

Date of experience: February 25, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hello, Keith. We hear you! The interface may feel a bit “vintage,” but it’s great to know the core—reliable chats and real connections—keeps you coming back. ID checks can slow things down, but they help keep interactions safe and genuine.

New York
1 review
0 helpful votes
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Support earned my trust
January 24, 2026

Something glitched during an upload, and I expected the usual "clear cache, reboot" routine. Instead I got an email that named the issue, gave me two specific settings to check, and didn't overpromise. Later that week I got a follow-up asking if all was smooth. It wasn't dramatic, just competent. I'll deal with a plain interface if the people behind it show up when it matters. I don't need confetti, I need replies that help. This was that. My only ask is clearer cost labels before you hit send on a call, because that's where new folks mess up.

Date of experience: January 7, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hello, Mary. We’re glad our support earned your trust—that’s exactly how we aim to help: clear, practical, and follow-up included. Thanks for the note on call costs; we’ll keep working on making labels more obvious for new members.

New York
1 review
0 helpful votes
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Stable tech, pay-as-you-go reality
January 24, 2026

I joined during a rain-soaked weekend when cabin fever was winning. Setup took minutes, and the first thing I noticed was how… plain the layout is. Not ugly, just "no frills." Then the good parts showed up. Messages land fast, and voice calls sound clean even on average home Wi-Fi. I tested two short video calls and both held steady, which was honestly better than I expected. Where it gets tricky is the meter. Credits are a quiet clock in the corner of your mind. If you treat the platform like a group chat app, you'll feel robbed. If you go in with a small plan text to check the vibe, voice when the thread feels real, video when both of you want it the cost feels reasonable for what you get. I also hit the six-month verification pause and rolled my eyes, but after watching how little spam or obvious fakery shows up here, I'd rather keep that gate in place. In short: the product is solid, the price depends on your habits, and habits are fixable.

Date of experience: August 3, 2025
Nikoloz N. Dating.com Rep
1 month ago

Hello, Frank. Thanks for the detailed insight! You’ve captured it perfectly: stable tech, plain-but-functional layout, and quality messaging/video features. Credits can feel like a ticking clock, but pacing usage—text first, voice when it clicks, video when both are ready—makes the cost reasonable. The six-month verification is a gate, but it keeps spam and fakes low.