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Dating.com

3.9

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Dating.com is the leading virtual intimacy platform focused on online communication and digital companionship. Operating in more than 150 countries, the platform allows people to connect across borders and communicate regardless of location. Explore honest Dating.com reviews and engage in an exciting journey of meeting someone new!


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Dating.com Reviews Summary

Dating.com has a rating of 3.9 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dating.com most frequently mention new friends, good luck and great experience. Dating.com ranks 10th among Social Network sites.

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Arizona
1 review
3 helpful votes
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Sucks
June 11, 2022

This site only has guys that lives outside of USA it's pointless because you'll never meet these guys and this app is so expensive and pointless because sending one message uses half of what u purchase so f'ing stupid when there are some free apps I've had better luck on I'm deleting my profile this is ba

Date of experience: May 11, 2022
Alexander S. Dating.com Rep
over a year old

Dear Jennifer,
Thank you for taking the time to share your feedback. We are an international dating website and have so many members from all over the world. We sincerely apologize if you were unable to locate members from a specific country or city. You can find a person from a particular area if you press SEARCH or the magnifying glass icon and enter your area into location. I got a chance to check your local area. There are so many members from your city and even more from Arizona. Every day, a large number of new members join our platform. Please feel free to use your account again to communicate with members from your local area.

Australia
1 review
3 helpful votes
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Complete Sham
June 8, 2022

My profile was supposed to be deleted a months ago and its still up because they want people responding - money for them. This site is not user friendly nor is it customer friendly - it is the WORST EXPERIENCE I HAVE EVER HAD. They do not respond to messages - they are BULLIES. A complete rip off. Using my profile even though I have deleted it over and over trying to get it taken down. As a favourite I get many emails and messages and this is why they have kept it up for their gain. The men are left hanging because I cannot reply. My ID number is *******142. Worst site ever

Date of experience: May 9, 2022
Alexander S. Dating.com Rep
over a year old

Dear Ngaire Fay Drage,
I'm extremely sorry that you had such an unpleasant experience with us. I can see that you reached out to us using an online chat service and requested to cancel your membership, which we successfully did at the same time as your request. I'm so sorry if there was a misunderstanding and you meant to delete your account completely and not just cancel a membership auto-renewal. We do respect the decision of our members to put their accounts on hold or delete them completely, and we act on their requests accordingly. I can see that your account is no longer active, but if you decide to come back, you are more than welcome.

Ohio
1 review
0 helpful votes
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Do not trust it!
June 6, 2022

It is so expensive and they charge for everything even though you have its subscription and pay for membership. Reading email is 10 credits and it is funny that everyone sends you an email instead of sending a message which is cheaper than email. I think this is a big scam just to take your money. Most profiles look fake to me. I deleted all my images and information but still got many romantic emails. I asked for the deletion of my account and a refund but they just deleted my account and had no refund. I had 101 credits when my account was deleted. Another important thing is there is no way to change/update or even delete your payment method. I do not recommend this website. Do not trust it.

Date of experience: May 7, 2022
Alexander S. Dating.com Rep
over a year old

Hi Ella! Thank you for your review! We're sorry to see that you feel this way about the app. Unfortunately we do not offer unlimited credits within the subscription but you may always consider switching to a different subscription plan and we can assist you further with that. Kindly note, that our ice-breaker feature on the app "Let's Mingle", allows members to type in a message which is sent out to potential matches that fit the criteria, even if the profile has no photo or content. You may use the feature anytime under "My Profile" within your account. We're truly sorry that you decided to delete your account. Please bear in mind that we can always restore it should you change your mind! We'd be happy if you could give us another chance to create a better experience for you if you contact us anytime at [email protected]! We can check your account and suggest cheaper ways for you to enjoy the app. We can also show were you can change your payment method on the purchase form! We hope to hear from you soon!

VE
1 review
0 helpful votes
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Awesome
April 28, 2022

One of the best and very popular dating app is dating.com. I recommend you give it a try if there is anything in your profile about him or her that can help to boost their interest, make them want this guy/girl more.

Date of experience: April 27, 2022
Costa Rica
1 review
2 helpful votes
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Full of fake profiles ((popular member) as models that keep sending msg ( even if you dint reply) like desperate ajajajjaja asking you stupid things, and showing you as they were interested in you, promising life and love, but just to make you pay credits for reading or writing them. It is the way to convince you they are real, so you keep paying and buying credits just to have a chat ajajajjajj. If you try to bring them out of the app, giving them your phone number, they keep talking as nothing, asking you to stay in the chat of dating!. Ajajajjajaja which man doesnt take your private phone.

They are scummer!

Date of experience: April 27, 2022
Alexander S. Dating.com Rep
over a year old

Dear Gio,
Thank you for taking the time to write us a review. If you see profiles that provide you with fake information, you simply need to provide us with the links to the profiles of those members and explain why you think the profiles are fake. We do not want to see any profiles providing fake information on our website, and we would be happy to take measures against them. More information about our policies is available at: https://www.dating.com/people/# dating-securely
For security reasons, it is not allowed to exchange personal contact information in letters or chats. For this process, we have a wonderful service called Choose Presents. Alternatively, you can exchange contacts via video chat. You can check these services on the profile of the person with whom you wish to share contact information and choose what's available or not.

Italy
1 review
1 helpful vote
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Hi there, I am in contact with Joseph, 35 years old from Sydney. Does anybody of you had got contact with him?

Date of experience: April 27, 2022
Alexander S. Dating.com Rep
over a year old

Dear Martina,
Thank you for taking the time to raise this concern with us. Please be informed that we do not tolerate scams on our website. We are always here to protect our customers from any scam attempts. If any action of this kind is found on our website, we will take severe action against the ladies who initiated this. We do everything to protect our clients and we value our reputation, so your assistance in our anti-scam campaign will be much appreciated.
I can see that that particular member has his account verified with us, and we don't have enough reasons to think that he could be a scammer. We would appreciate your feedback on this matter by providing us with evidence of why you started to think this way. We take all these cases seriously and we take all the required precautions on our end as well.
We will wait for your email. Please send it to [email protected].

Peru
1 review
1 helpful vote
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Thanksgod I found Sitejabber and all the reviews about Dating.com. I decided to look for reviews before paying. It was very suspicious about all the men with Premium accounts that were writing to me. All of them handsome, wealthy, romantic. Well, I'm not 15 y. O. anymore neither desperate, I knew they were fake. The messages I received were nonsense, cheesy, American guys writing bad English (I'm not native and I notice when someone else is not by the way they write) and all of them seem to be created by the same person. Reading here about the high costs of sending and receiving messages and all the services they offer made me write to Dating.com support to request to delete my account. Because if you suscribe using your Google account it is impossible to delete it through the website - they ask you for a password that does not exist! That was 2 days ago and there's no answer. Live Support does not work, you can't write to them through the website. I can't even delete my photos, only leave them there as "private", because there's no way to delete them. I demand now that my account is deleted immediately and you do not use my photos for anything because you sell your services using fake profiles. And please, Dating. Com: don't tell me that you got better offers for me, I'm not interested. Using fake accounts to make people pay for your services is a scam. I can't imagine how many people is now having emotional problems, desperate for love and you take advantage of them.
Look what people says about Dating.com in https://www.reddit.com/r/OnlineDating/comments/j5vbo3/datingcom/

+1
Date of experience: April 25, 2022
Alexander S. Dating.com Rep
over a year old

Dear Daniela,
Thank you for taking the time to write this review. I'm extremely sorry that you didn't give us a chance to use our platform. As you mention, you have doubts about some profiles on our website using fake photos or providing fake information. Please provide us with the links to the profiles of those members and explain why you think the profiles are fake. We do not want to see any profiles providing fake information on our website, and we would be happy to take measures against them. More information about our policies is available at: https://www.dating.com/people/# dating-securely
We are able to cancel your membership or delete your account at any time. You just need to send us an email at [email protected] or give us a call at +1 888 980-9710.
You also mentioned that you weren't able to delete your photos. You can easily delete them by pressing the x sign at the top right corner of the photo.
I hope we managed to cover all your questions and concerns, and we will look forward to having you back with us.

VE
1 review
1 helpful vote
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Dating
June 10, 2022

I am very happy with the great services of dating.com. Thanks a lot admin.
I am very happy with the great services of dating.com. Thanks a lot admin.

Date of experience: April 25, 2022
South Africa
1 review
0 helpful votes
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May you kindly assist me I can't login I tried to change the password but no link was sent to my email address & support service don't reply to my emails.

Date of experience: April 25, 2022
Alexander S. Dating.com Rep
over a year old

Hello Lwandisa,
We are sincerely grateful that you took the time to write this review. It normally takes us 24 hours to get back to our customers via email. In the event of an urgent inquiry, you can always call us at this number: +1 888 980-9710. Our customer support team operates 24/7 for you. I can see that all the emails that we have received from you we managed to acknowledge and provide you with the necessary resolution.

Illinois
1 review
2 helpful votes
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Date if you Dare
May 22, 2022

First, most of the men are out of the country! You have to pay a monthly fee and purchase credits. This could cost you literally thousands of dollars. If you use this site ask the people you meet to take a picture with a daily newspaper showing the date and have them email you a picture so you can scan it to make sure it's not photo shopped.

Date of experience: April 22, 2022
Alexander S. Dating.com Rep
over a year old

Hello Pamela.
The cost depends on the services and packages you use. Could you please tell us why would you believe so about the members here? You can use the search option to find people from your location.

Sri Lanka
1 review
0 helpful votes
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The best online dating site that actually works. You can find thousands of partners through this legitly. Amazing site.

Date of experience: April 21, 2022
Canada
1 review
11 helpful votes
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It's frustrating
May 22, 2022

I purchased credits and it costs too much, how can we spend so much only on buying those credits. I contacted support but they did not even answer me

Date of experience: April 21, 2022
Alexander S. Dating.com Rep
over a year old

Hello Jasmeet.
We are sorry to hear about such a misunderstanding. Could you please tell us what did exactly happen? Please reach out to us, so we could give you all the necessary information about prices and services.

Mexico
1 review
3 helpful votes
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Total scam!
May 16, 2022

This site is a total scam. They use pictures of actors and models to get the attention of members and then hire copywriters to write love letters personalized to your desires, to make you believe you found the love of your life. Total scam, and on top of they charge super expensive rates... avoid it please

Date of experience: April 15, 2022
Alexander S. Dating.com Rep
over a year old

Good day.
We are so sorry to hear you believe that way. You may rest assured it's not allowed to use other people's personal information like photos. Only real people are welcomed here. In case you believe any member is misusing the website, please report that to us, so we would check this for you.

Bangladesh
1 review
0 helpful votes
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Excellent site
April 15, 2022

Dating.com is extremely well known and energetically suggested web based dating site and I am exceptionally glad that every one of my companions on dating.com. We frequently have a gathering video bring in it. Every one of the young ladies in the site is exceptionally adorable and one of them is my sweetheart.

Date of experience: April 14, 2022
South Africa
1 review
20 helpful votes
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Site is expensive
May 12, 2022

Good day, I joined this site and to my disappointment it costs a fortune.
I have since sent 4 emails to customer service and have tried to close my profile online 3 times as I no longer want to be part of the many fake profiles sending me emails. I am not getting a SINGLE response back from their customer service and I would like my profile deleted immediately. Can I have confirmation that this has been done.

Date of experience: April 12, 2022
Alexander S. Dating.com Rep
over a year old

Hello Tracey.
Our website is not the cheapest, however, you are here for one of the best online products! And you get it. As regards members here you may rest assured. We welcome only real people and if we come across any violation, this member will be deleted most likely.
As far as we can see, your profile has been already deleted by our colleagues. We would be glad to see you here once again.

India
2 reviews
0 helpful votes
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My best experience
April 11, 2022

I am giving 5 stars to dating.com because of its real profiles, full admin support and easy to use interface.
Additionally, there is no ads in the site, which makes it awesome.

Date of experience: April 9, 2022
New Zealand
1 review
10 helpful votes
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I noticed that the writing style of the messages is coincidentally similar to each other. They are also too articulate, which is consistent with pre-empted motives, like they've been scripted to maximise opportunities for replies, and therefore money garnering. I'd requested to have my profile deleted and apparently their 24/7 support is struggling to do that, and the robots keep messaging. So they don't read your profile at all as I wrote on mine that the site is a scam and want my profile deleted. I also couldn't delete my pics as I wished, which is something I'm furious about.
Do NOT engage with this site.

Date of experience: April 7, 2022
Alexander S. Dating.com Rep
over a year old

Hello there.
We are so sorry to hear you believe that way. People are often using the Let's Mingle feature, which sends similar introductory messages to multiple members to increase chances to find someone - you can use this feature as well!
As far as we can see, your profile has been already deleted by our colleagues. We would be glad to see you back once again.

Viet Nam
1 review
0 helpful votes
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Reviews
April 8, 2022

I really have no idea why some people are not happy with the dating.com otherwise the website is impressive dating social media and has plenty of impressive things in it as well. You can play adult games even one can play premium adult games as well.

Date of experience: April 6, 2022
Philippines
1 review
3 helpful votes
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I pay $8 so that I would be able to chat flexible with anyone in dating.com but I was charged again to talk to them if I paid $99 and I barely can even talk to anyone at all even when I paid for premium of $8

Date of experience: April 1, 2022
Alexander S. Dating.com Rep
over a year old

Good day.
As far as we can see, there was only one 9.99 purchase on your account. The membership gives you an opportunity to start communication, however, to continue you need to purchase credit packages. We would be glad to help you once you reach out to us.
You can receive your refund via apple support.

New Jersey
1 review
29 helpful votes
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Overload of BS
May 1, 2022

All fakes here! The second i signed up i get a ton of love letters and people telling me i look amazing when i don't even have a picture :)) all speak in cheesy slogans clearly not written just to you. "no matches" in my area, who knows where they are. Didn't even bother trying paid features. $299 for 1500 credits. It costs 1490 credits to send someone a blue bunny...

Date of experience: March 31, 2022
Alexander S. Dating.com Rep
over a year old

Hello there!
Have you ever tried Let's Mingle feature? This is how you may get all these messages. So we advise you just give it a chance! You may rest assured that only real people are allowed here, so in case you believe any member is misusing the website, please report that to us, we would be glad to check.