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Dating.com

3.9

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From the business

Dating.com is the leading virtual intimacy platform focused on online communication and digital companionship. Operating in more than 150 countries, the platform allows people to connect across borders and communicate regardless of location. Explore honest Dating.com reviews and engage in an exciting journey of meeting someone new!


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Dating.com Reviews Summary

Dating.com has a rating of 3.9 stars from 1,262 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dating.com most frequently mention new friends, good luck and great experience. Dating.com ranks 10th among Social Network sites.

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Australia
1 review
1 helpful vote
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I just open up my profile and I was contacted straight away by at least 40 very hadsome men from all over the world. 3 of them kept on trying to video call me even if I did not answer them. All of them were writing cheesy pre-written phrases that only some idiots would believe.
I understood why everyone was trying to write and call me, because in answering them you use very quickly your credit and you need to buy more in order to communicate with them. I guess they get paid to make new customers spending a lot of money on credits.
I wrote to the support customer team, but they were "just sorry" I wanted to cancel my membership.
All the profiles were fake, just stay away!

Date of experience: October 3, 2022
Alexander S. Dating.com Rep
over a year old

Dear Paola

Thank you for your feedback. I am sorry to hear you felt this way.

We checked your case and you provided the ID numbers, however without supporting material In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons, however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.

We are looking forward to your email at: [email protected].

Viet Nam
1 review
0 helpful votes
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Good!
October 7, 2023

The top of the list in online adult dating is dating.com because of its legit services and real profiles. Yeah, sometimes they do not give you promo codes and you have to buy the full premium package but believe me they are the best in the market. On other hand there are also so many niche sites that focus on their sub genres such as cuckold, threesome, bisexual.

A lot more than just your average site these days use tags like hotwife or lolicon for them guys since it allows others who join up with him/her to view any photo which includes a description (if he's into porn) where we'll be sharing what does this lady look sexy nude style etc. A great deal of sex content can easily be found at our category called Dating Content by popular search engines while all models wear cute costumes if desired!

Date of experience: October 2, 2022
Mauritius
1 review
1 helpful vote
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At first, it seems to be a very user-friendly site.
BUT it's a rip-off!
It gives a subscription for a month and you expect you have a package for unlimited access for a month. But nothing like that! Each action (chat, send photos etc) is charged! For example, in 20 credits (USD 19.99), you can write only one e-mail and read one!
Nearly 10 dollars to write an email?! And the same amount to read one? Come on! Who has that kind of money?! Getting to know people takes time and chatting but it's impossible for normal people to do so on this site.
Some "members" seem to be very active and have been there for a long time! They must all be billionaires!

The payment arrangements should have been clearly stated! It's only when you're trying to send a chat that it will tell you that your credit is over and to buy more credits to be able to send or read.

I asked for the cancellation of my membership after 2 days.

Date of experience: September 27, 2022
Alexander S. Dating.com Rep
over a year old

Dear Sha
Thank you for your feedback. We are sad to hear about your cancellation request.
We checked and as I see we confirmed the cancellation of membership via email to you.
We can understand sites might be expensive, however, we are a premium dating website without bothering ads, which offers benefits, cheaper credit packages, antiscam protection, and et. C. You can send us an email at: [email protected] for more information and we are more than happy to assist you and provide detailed explanations, how to use credits efficiently.

Massachusetts
1 review
2 helpful votes
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This dating.com its a BIG SCAMM EVER! PLEASE STAY WAY FROM THIS CRAP. ITS FAKE AND YOU WILL NEVER MEET NOT ONE HERE. THEY JUST WANT YOUR MONEY, I LOST A LOT MONEY IN THIS APP. THOUSANDS OF DOLLARS IN A MAN THAT IS A SCAMMER AND THE COMPANY WORK WITH THEM 100% SURE, VERY SAD THAT THEY ARE PLAYING WITH PEOPLE EMOTIONS, MONEY AND TIME.

Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 25, 2022
Alexander S. Dating.com Rep
over a year old

Dear Carlonia

Thank you for your feedback. I am sorry to hear you felt this way.

Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons, however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

We are looking forward to your email at: [email protected].

India
1 review
0 helpful votes
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I am very happy that my girlfriend always awake me up in the morning and she helped me in every aspect of life. She is such a nice lady.

Date of experience: September 16, 2022
GB
1 review
2 helpful votes
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A Scam
October 14, 2022

DO NOT bother to subscribe to this website or any other similar ones where you earn points by way of credits, they entice you with a small amount, say £19.99 for instance, but withtin 30 messages tops, then the credit runs out, so in the middle of a message you know you have to purchase more. The guys are too sleek to be true but wanted to see for myself before committing fully. One's phone number and email addresses cannot be given out (they are displayed as asterisks) which means that no real connection or any possibility of meeting up is feasible. AVOID LIKE THE PLAGUE/COVID. THIS SITE NEEDS TO BE SHUT DOWN - AVOID AT ALL COST

Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2022
Alexander S. Dating.com Rep
over a year old

Dear Ella

Thank you for your feedback. We are sorry to hear about your dissatisfaction.

Our website works pay per a service model, which means since the site is free of Ads and is premium, we charge credits based on the service we provide.

If you are interested in your credit expenditure, feel free to email us at [email protected] and we will send the file.

Due to security purposes, the exchange of personal information is possible via Videochat or by sending flowers and presents.

If you have concerns about any members, please inform us and we will start an investigation.

We are looking forward to your response.

California
1 review
1 helpful vote
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Total scam!
October 14, 2022

This site is a scam on two fronts. First you pay a monthly subscription to talk to the girls but they are bots. But even after you sign up and pay you can't talk to them without purchasing more credit's. When you give them your contact information they all will reply that they want to stay here and chat. Why? Because it will cost you more money to talk to their robots.

Also, I have never seen so many girls online at two in the morning. It's pretty amazing that ever girl that I just happen to be interested in are all online at two in the morning. They are all wide awake and ready to chat. Lol

Second, I posted my contact information on my profile and those that do contact me are usually scammers period! They start talking right away about investments and cyber currency which is your first red flag. I usually ask them to send me a picture of themselves holding up two fingers or if I'm on WhatsApp I ask them to send me their current location.

I'm hoping that someone will file a class action lawsuit against them and hopefully put these scammers out of business!

Whatever you do, don't sign up for their subscription because it's a pin to cancel it.

Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 14, 2022
Sri Lanka
1 review
0 helpful votes
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Good site
October 7, 2023

I am very happy with the site because of its legit profiles and awesome admin support.

Date of experience: September 14, 2022
Thailand
1 review
8 helpful votes
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I found fake profile
October 11, 2022

I used to chat with fake profile, even though he is confirmed and popular. His name on the site is Armando 45 from Argentina.

Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2022
Alexander S. Dating.com Rep
over a year old

Dear Kanjanarat,

Thank you for sharing your feedback with us.

I can see that we are still awaiting your response to our email from September 12 in regards to this matter. As soon as you get back to us with the required information, we will be able to escalate your inquiry and report that member for you.

We are looking forward to your response so we can take all the required actions against that member.

VE
1 review
0 helpful votes
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Dating.com
October 7, 2023

El mes pasado, me uní a Dating.com e instantáneamente comencé a chatear con una chica muy hermosa. Inmediatamente me puso en su aplicación cuando me encontró, ¡lo admito! Y para colmo… ¡dijo que este chico también es muy agradable! Bueno, como puedes imaginar, hubo algo de drama porque todos sabían quién diablos ERA en realidad de todas partes (estamos usando "Internet" aquí). Pero las cosas salieron bien después de unos 6 meses de intentar tener citas una y otra vez hasta que nos encontramos justo en nuestra primera noche en la cama.
Así que sí, antes de compartir mi historia, si alguna chica le ha dicho a sus amigos que piensa que Jason Blahblah nunca encontrará a alguien de su tamaño o simplemente no lo hace.

Date of experience: September 5, 2022
Florida
1 review
9 helpful votes
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Incompetence
October 4, 2022

Most of the profiles are scammers and fakes I think the two weeks I have been on there, there was one legit profile. I tried to cancel my subscription and delete my profile after numerous attempts online/app and then contacting live customer service they kept telling me they deleted it but it's still up. They even got an attitude when I screenshot that it's still up. Incompetent and now they are technically exploiting me against my continuous messages to cancel my stuff. DO NOT WASTE YOUR MONEY!

+5
Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2022
Alexander S. Dating.com Rep
over a year old

Dear Audumn,

Thank you for taking your time to share your feedback with us.

Please be kindly informed that my colleague deleted your account, as you requested originally. In order for you to see that you are no longer active, you will need to log out of your account, which my colleague also requested from you. If you would follow some simple instructions, you would be able to see that your profile is no longer active. I do apologize if, for some reason, instructions on our end weren't quite clear for you.

I hope you will reconsider, and we will be delighted to have you with us.

New York
1 review
11 helpful votes
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Mostly fake profiles
October 4, 2022

I'd easy say that 90% are fake. I think it's the same person (who barely can write English) creates these profiles. I think it's an inside job. Dating.com is fraudulently making money from everyone. It's all one big scam. The blue marker that verifies people is bull$#*! and means nothing.

Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 4, 2022
Alexander S. Dating.com Rep
over a year old

Dear Mary,

We genuinely appreciate you reaching out to us, and we are extremely sorry that you got the impression that members of our platform are not real.

To ensure that all the members of the platform are real, we have a verification team that works full time, carefully checking the profiles of the members registered on our website; you can only find blue checkmarks on the accounts of the members that went through the verification process.

Please also be aware that our platform is international and we have members from different parts of the world where English may not be their native language. We are also sincerely sorry if you experienced issues finding members from a particular country or city. You can find a person from a particular area if you press SEARCH or the magnifying glass icon and enter your area into location.

I hope we managed to address all your concerns, and we will be delighted to have you back with us once again.

Australia
1 review
2 helpful votes
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Fake profiles galore
September 30, 2022

Signed up and within two hours was inundated with messages from fake profiles. Not a single real person. Seriously, who writes that crap? No self respecting woman could stomach it.

Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
Alexander S. Dating.com Rep
over a year old

Dear Kath,

Thank you for your feedback, and I am extremely sorry that you felt that members of the platform were not real. According to our records, I can see that you didn't get a chance to subscribe or start a conversation with anyone on the platform.

We have also checked the members who were interested in you and sent you messages, and there is absolutely nothing wrong with the way that they have approached you.

I'm happy to inform you that if you reconsider and decide to become a member of our website, we will be delighted to provide you with a one-time offer of 19.99 USD that will be available for one month.

I hope you will reconsider, and we will be delighted to have you with us.

Greece
7 reviews
35 helpful votes
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Scammers
September 30, 2022

Most of the members maybe 90% are fake profiles with models and call girls! Many scammers that trying to get your money.It happens to me twice!
Also members "APRIL NICOLE" and "DORRIS KUME" are scammers fake profiles (trying to stole money) that steal photos from the original persons without knowing!
I had also sent 2 messages in their help center tell them about these scammers and no one answer me. Τhe conclusion is yours to make.

Dating.com attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 31, 2022
Alexander S. Dating.com Rep
over a year old

Dear Harris,

We are sincerely sorry that you have experienced issues on our platform. We do not tolerate any kinds of scams on our platform. You can learn more about our policies here: https://www.dating.com/people/#dating-securely

We would really appreciate it if you could provide us with your ID number and all the details of the members with whom this situation occurred, and we would be happy to take measures against them.

We are looking forward to your email to [email protected].

GB
1 review
9 helpful votes
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100% fake site, be careful!
September 30, 2022

I got frequent notifications on my email all of a sudden! I get started looking into it and started receiving 1000 of compliments messages from all the handsome hulks; which I believed and found all fake. They always push to purchase their credits and I'm not that stupid to get into their trap! Lol. I deleted my name and pictures and felt I just wasted my one days. Nobody should get trapped such a rubbish site and should do sue on the company immediately. They are just making lots of money using peoples emotions. Must get investigate and shut this fake site asap.

Date of experience: August 30, 2022
Alexander S. Dating.com Rep
over a year old

Dear Emma,
It is our pleasure to hear your valuable feedback. I can see that you never subscribed to experience our platform in full.
Do I understand correctly that you saw some profiles on our website using fake photos or providing fake information?
If this is indeed true, please provide us with the links to the profiles of those members and explain why you think the profiles are fake. We do not want to see any profiles providing fake information on our website, and we would be happy to take measures against them. You can learn more about our policies here. https://www.dating.com/people/#dating-securely

Viet Nam
1 review
0 helpful votes
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Me and my girlfriend met on dating.com on January and since then we never had missed a single day without chatting. She is so nice and I am very happy with her.

Date of experience: August 29, 2022
Bangladesh
1 review
0 helpful votes
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I am extremely happy to be a part of dating.com. This adult social media site is highly addictive and highly recommended.

Date of experience: August 28, 2022
Egypt
1 review
0 helpful votes
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THE Review
October 7, 2023

I am extremely happy with the dating.com. It is giving me pure love.
Feeling blessed and happy with dating.com.

Date of experience: August 20, 2022
Australia
1 review
12 helpful votes
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Too many Scams and abusive
September 18, 2022

1. A lot of profiles are scams.
Emails are manipulated to pay for sending pictures. I had several public pictures, but a fake profile kept asking to send pictures in chat -and that required additional pay.
2. I received health threats.
3. When I deleted all pictures, and changed the name to 'scamwebsite ', I still kept receiving love emails and noone asking about the name.
4. I asked for a refund as that all was in the very first day of subscription. Meanwhile, this request is ignored.

Date of experience: August 18, 2022
Alexander S. Dating.com Rep
over a year old

Dear Victoria,
Thank you for reaching out and providing us with such valuable feedback. We take such a case seriously, and let me inform you that we managed to locate a member that requested you to send a personal photo. As that member explained to you, he wasn't able to locate photos on your profile. That’s the only reason that particular member requested you to send a photo.
We have a moderation team that verifies all members to make sure that everyone is real and is interested in meeting someone. As long as the member's profile has a blue tick sign, it means that the profiles have been successfully verified by us.
We have successfully removed your email address, so you will no longer receive notifications from us.
As my colleague successfully informed you, a refund is not possible if the credits are already spent. You can review our refund policies here. https://www.dating.com/people/#refund-policy. We hope for your understanding and would be happy if you could give us another chance to create a better experience for you.

Brazil
1 review
0 helpful votes
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Confiável
August 29, 2022

Eu amo isso cara. Obrigado administrador por oferecer um aplicativo tão impressionante. Melhor que ja usei!

Date of experience: August 17, 2022