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Dating.com

3.9

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Dating.com is the leading virtual intimacy platform focused on online communication and digital companionship. Operating in more than 150 countries, the platform allows people to connect across borders and communicate regardless of location. Explore honest Dating.com reviews and engage in an exciting journey of meeting someone new!


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Dating.com Reviews Summary

Dating.com has a rating of 3.9 stars from 1,260 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dating.com most frequently mention new friends, good luck and great experience. Dating.com ranks 10th among Social Network sites.

This company responds to reviews on average within 5 days

We monitor reviews for authenticity

Puerto Rico
1 review
3 helpful votes
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90%fake accounts
December 11, 2022

Buyer beware most girls are paid to be on sight / absolutely no interest for you other than keeping you engaged opening pics and emails so it depletes your account

Date of experience: December 11, 2022
Alexander S. Dating.com Rep
over a year old

Dear Member,

Thank you for your feedback!

I apologize for any inconveniences you encountered.’

Our website has been operational for a very long time and we are always striving to make sure that all of our members are 100% genuine. We ensure that all the confirmed profiles on our site are genuine by making sure we have seen their verification documents, such as their passport, prior to allowing them access to our website.

Also, we have implemented an Anti-Scam Policy to protect you and make you feel secure on our site.
You can find it here: https://www.dating.com/people/#dating-securely

Kindly provide us with the user's ID number, a brief description, and any supporting material to prove these claims. We would require you to send screenshots of all evidence that shows this user is fake, furthermore, kindly note we do have anti-scam policies in place to protect you and if this is true we would refund all credits spent on this user - provided that they are a verified member. (has a blue badge on a profile).

Colorado
1 review
28 helpful votes
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BIGGEST SCAM
December 10, 2022

EROS 48 is a fake member. He had an excuse as to why he could never show me himself in real time, video chat or take it off the site. The site is extremely expense. He always sent emails, which are 10 credits, even though I asked him not to. EROS was going come see me for Christmas by suddenly his credit cards were blocked and his son had an emergency and the cops were at his house. I have included his photos to prevent any more scams from this.

Date of experience: December 10, 2022
Alexander S. Dating.com Rep
over a year old

Dear Tracy, Thank you for your feedback. We are truly sorry to hear the interaction was disappointing to you. We do our utmost to ensure you are fully protected on our website and we understand that there may be a small minority of our members that are here for the wrong reasons however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.
We are looking forward to your email at [email protected].

GB
1 review
1 helpful vote
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Dating.com.not free
December 2, 2022

They lie,can read persons email,after that charge you for credits to be able to read or send other emails.

Date of experience: December 2, 2022
Alexander S. Dating.com Rep
over a year old

Dear Fiona
Thank you for your feedback. I am sorry that our credit system may be a source of your disappointment with our website. Indeed, using certain services costs a fixed number of credits. Would you consider contacting us at [email protected] so we could look into your credit history and maybe counsel you on how to manage your credits efficiently?

Texas
2 reviews
2 helpful votes
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What a scam.
December 1, 2022

These girls are really good at pulling you along, for more money, just to look at a photo to see what country
There from, or state, they charge you 22.99 every time. Be careful here nothing but deception..

Date of experience: November 30, 2022
Alexander S. Dating.com Rep
over a year old

Dear Alan. We are sorry that the pricing policy of our website has left you disappointed. Indeed, using certain services costs a fixed number of credits that you buy separately. But every credit purchased by you is used to support all of the departments that ensure you have a safe and enjoyable time on our site. That's why our services aren't cheap. Please send us an email at: [email protected] and we will provide you with tips on how to use credits efficiently.

Canada
1 review
7 helpful votes
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Completely fake profiles
November 29, 2022

You'll sign-up then receive all these fake emails from Dating's robot that repeats names, profiles & emails endlessly. Your mailbox will be full of fake stuff until you pay them.
See the example of just 1 page of my inbox after I signed up without any details/photo on my profile.

Date of experience: November 29, 2022
Alexander S. Dating.com Rep
over a year old

Hello, thank you for your review. We're sorry you feel this way about our app. We implement a very strict Anti-scam policy on the site and our verifications department is constantly monitoring and verifying profiles on the app for your safety. We can suggest hiding your profile, so you'll receive notifications, and massages only from your favorite members. If you have encountered any suspicious behavior on the app, please report it at [email protected]! We are looking forward to resolving the issue as soon as possible.

GB
1 review
37 helpful votes
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Very few profiles are actually people genuinely looking for a partner. I set up a profile and had around 3,000 messages (A lot from China). When I joined/paid - thanks to 23.99 euros, any msg I replied to, quickly took all the 'credits' I purchased. Be aware if you want to read emails or msg or open emails/chat/pictures etc. they have a 'virtual cost' - read the small print as any 'gift' or msg comes with this cost. It is a waste of money and I am personally asking for a refund RIP OFF. Shame on you Dating.com, for profiting off people's emotions. Horrible experience.

Date of experience: November 27, 2022
Alexander S. Dating.com Rep
over a year old

Dear Tracy
Thank you for your review. We are truly sorry to see your confusion. We believe your issue has to do with the fact that you have run out of credits. We fight hard against fake profiles. Please email us at [email protected] and we will gladly provide you with the credit expenditure history, check the profiles for you, and plus provide you the tips on how to make your credits last. We are looking forward to your email!

Ireland
1 review
0 helpful votes
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Fake accounts only
November 25, 2022

Site is full of fake accounts probably run by dating.com itself to get you to spend money on credits. Requested to delete my account and its still there. Under gdor I'm entitled to have have my information erased. One big sham of a website.

Date of experience: November 25, 2022
Alexander S. Dating.com Rep
over a year old

Dear Mag
Thank you for your feedback. We are sorry to hear you came to this conclusion.

We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to [email protected] and we’ll personally check the profiles again for you.

In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

Please reach out to us about your account deletion as soon as possible.

Canada
1 review
3 helpful votes
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Scam
December 23, 2022

Too many scammers. It's easy to open your account with your picture, have it authorized, then change it to whoever profile you want. I reported the scammers all the time but they just give that same bull$#*! reply. Also, the credits, I must have spent $2,000 in 1 month and believe I didn't get all my credits. It's easy to spend these credits if you want to have an advance conversation with an interest. Many messages from hunks that you would believe to be coming from heaven and are interested in 54 woman like me lol, cmonnn. I do believe that their are profiles created just to get some conversation and credit = $ out of you.
So, beware.

Date of experience: November 23, 2022
Alexander S. Dating.com Rep
over a year old

Dear Marie-Claude
Thank you for your feedback. We are definitely sorry to hear you felt this way.
Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons, however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

Please send us an email to [email protected] and we will definitely send you the credit expenditure file if you made a payment and did not get credits, the case will be escalated to our finance team and we will update you accordingly.

Pakistan
2 reviews
0 helpful votes
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Expensive yet Worth Trying
November 22, 2022
Updated review

A few months ago, I came across this adult dating website. I created account and I wasn't aware of the fact that they charge on the time of account creation. So, I paid for the subscription and continue using the site.
I used the site for about 3 months and my back account was empty. I recharged my bank account again for the site. As it arose keen addiction in me but soon I left the site because I got busy in my personal life. I am still receiving emails from the site and may be in future I will buy its subscription again.

Date of experience: November 22, 2022

Expensive but Worth Trying Site
November 21, 2022
Previous review

A few months ago, I came across this adult dating website. I created account and I wasn't aware of the fact that they charge on the time of account creation. So, I paid for the subscription and continue using the site.
I used the site for about 3 months and my back account was empty. I recharged my bank account again for the site. As it arose keen addiction in me but soon I left the site because I got busy in my personal life. I am still receiving emails from the site and may be in future I will buy its subscription again.

Date of experience: November 21, 2022
Puerto Rico
1 review
0 helpful votes
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Most of the woman are being paid by the site for engaging the user. Beware this site should be shut down. Terrible and misleading! Fraud!

Date of experience: November 12, 2022
Alexander S. Dating.com Rep
over a year old

Dear Jua

Thank you for your review and your feedback. We are sorry to hear you felt this way.

On our site, we have a very strict security policy, as the security of our members is the top priority. If you think that a profile isn't real, please send a direct link to our customer success team at [email protected].

We take such matters very seriously and will be looking forward to receiving your response.

Belgium
1 review
0 helpful votes
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SCAM 100% FAKE
December 12, 2022

The most fake dating app I know of. 90% are scammers. Who only want to take money out of your pockets.

Date of experience: November 12, 2022
Alexander S. Dating.com Rep
over a year old

Dear Zakia

Thank you for your review and your feedback. We are sorry to hear you felt this way.

We fight hard against fake profiles and scammers. Please send us a link to a profile you experienced issues with to [email protected] and we’ll personally check the profiles again for you.

We take such matters very seriously and will be looking forward to receiving your response.

Ireland
1 review
0 helpful votes
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Rubbish, complete con job
November 27, 2022

Absolute waste of time site, pure con affair. Loads of fake profiles, fake users, and it costs a fortune to chat on it AVOID AVOID AVOID

Date of experience: October 28, 2022
Alexander S. Dating.com Rep
over a year old

Dear Danoli
Thank you for your review and your feedback. We are sorry to hear you felt this way.

Hi, has anything happened to make you think so? On our site, we have a very strict security policy to protect our customers: https://www.Dating.com/people/#dating-securely. If you experienced any issues, please tell us and we will do our best to help: [email protected].

We take such matters very seriously and will be looking forward to receiving your response.

Sweden
1 review
0 helpful votes
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This site is a scam
November 26, 2022

The site is a scam. Read up on the "Free members" they hire and what they ask them to do. They basically hire people to scam people out of as much money as possible by encouraging constant messaging, e-mails etc. You write "hi" and after a few odd messages receive a strange story about a dream someone had that takes 10 e-mails to send and that you have to open and boom, your credits are gone. Most messages are computer generated (you see them by the little ")" that pops up in weird places) and the nonsensical texts that these bots write. As soon as they see you looking at a message, more immediately pop up. This is a scam with hired people (all being models and all being doctors, ceo's etc) to trick real people looking for love, do not waste your time or money.

Date of experience: October 27, 2022
Alexander S. Dating.com Rep
over a year old

Dear Chika
Thank you for your review and your feedback. We are sorry to hear you felt this way.

Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons, however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.

You can review it over here: https://www.dating.com/people/#dating-securely
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

We take such matters very seriously and will be looking forward to receiving your response at [email protected].

Israel
1 review
0 helpful votes
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Is this scam site?
November 16, 2022

I just subscribe. My first time in meeting sites as this. And payed for 1 month subscription to try this. After getting so many massages from really cute guys that actually looks unreal. And I am now almost sure they are not After only 2 times we chatted. It asked me to add money to each time I want to reply! I'm going to publish it everywhere I can. And ask for lawyer about it. Cause above the money issue I feel very frustrated! And scammed! People whom are so naive and only wants to find love maybe there, are sometimes lonely and they using this weakness in the best way. How can it happen? This is too cruel! Someone needs to make this site shot off.

Date of experience: October 17, 2022
Alexander S. Dating.com Rep
over a year old

Dear Monoi
Thank you for your review and your feedback. We are sorry to hear you felt this way.

The membership fee and purchase of credits are two separate payments on the site. Subscription is access to the services + packages of credit. Using a service takes a certain number of credits. When you run out of credits, the site will ask you to top up your profile to continue. For more detailed explanations email [email protected]. We will send you the file about your credit expenditure and advice you on how to use credits efficiently.

If you have any concerns about profiles, you can also send the link and we will check them again for you.

Sri Lanka
1 review
1 helpful vote
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Best
October 17, 2022

The Best Dating app in the world.
Thanks a lot admin. That is best site i ever seen. Keep it up. Congratulations!

Date of experience: October 17, 2022
Virginia
1 review
3 helpful votes
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Dissapointed
November 15, 2022

This is a scam. The confirmed, popular people are working for the site ( donot know about all but I dated a guy named 'Adrien' who never wanted to share any personal details after 16 months of dating, though he wanted me to chat with him 24/7. What he wanted is to send letters. Just chat with him any how. He was so in love with me, he was too sensitive I was so stupid to trust him and fell in love with him and i lost more than $50,000 for chat with him in this site( to refil again and again). I sent him my infor with a gift so we can call. He always gave different lies. I was too blind and now I am ashamed of what i did. The site, they did not want to do anything for me as it is not considered as a normal scam. I am so mentally depressed and taking counseling for what happened. Please do not trust people here.(there could be good people too, but be careful) I do not want any other woman/man to suffer like me. Please be care of your self. Use your brain. I know there are official places to complain and do further investigation on this, and i will file a claim when i am confident back with my mentality.

Date of experience: October 16, 2022
Alexander S. Dating.com Rep
over a year old

Dear Rani
Thank you for your review and your feedback.
Please note that your communication is secured by our Antiscam policy and you can submit your complaint, by attaching the ID number of the member, screenshots of the communication where the member breached the policy, and the time/date of correspondence.

Once we receive all information, we will start a deep investigation and update you about the outcome. Feel free to reach out to us: at [email protected]. You can also call our customer support line.
We are looking forward to your response.

California
2 reviews
11 helpful votes
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Websites itself is a legitimate scam. I have talk with several members on the site and most of them were 90 percent fake or scammers. I have lost 800 dollars for the first one I chatted and then I suddenly stop communicating with him because I know he wants to scam me and then I search again, same with next person I chatted they were asking for the flight ticket coming back to the US so I block him. Then I search again, the third one ask for itune card. Just imagine all those men I chatted wanted to scam me. Then I dont leave the websites anymore I have to concentrate talking on the websites which is very very expensive. I have chatted with several popular members and all of them doesnt want to live the dating site, they only wan to communicate with me on that site. And I have to concentrate with one guy after 6 mos of communicating with him, it seems like he only wanted me buy a credit all the time so he can earn more money on that dating site. Most popular members on that sites were not scam but they all act like scammers because you have to pay money all the time you wanted to communicate with them. So I totally totally say that this website is house for scammers. And it was dangerous because it blends with real people, scam, and fake profiles. I hope everybody would learn from my experience.

Date of experience: October 13, 2022
Alexander S. Dating.com Rep
over a year old

Dear Hai K

Thank you for your feedback and review. We are sorry to hear you feel this way.

Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons, however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.
In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.
*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

We take such matters very seriously and will be looking forward to receiving your response at [email protected].

Bangladesh
1 review
0 helpful votes
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Good
October 6, 2022

The dating.com is best and highly addicted for online dating. One of the things that really got me interested in this method was how we are seeing so many beautiful women who have to deal with some sort (that I don't think even everyone can handle) of being stuck paying off college loans, leaving behind a loving family and job prospects because of their choices as they grew up! These young people should know what's out there already – or at least try not take those financial decisions until after you've graduated from high school before making them again by taking on credit card debt when it seems impossible… The truth about finance often has us questioning if someone needs help now; these guys need support right awayl

Date of experience: October 5, 2022
Alexander S. Dating.com Rep
4 months ago

Dear Abdul,

Thank you for sharing your thoughts and enthusiasm about Dating.com! We love that our platform sparks meaningful connections, and we hear your concern about the challenges young adults face. While we focus on connecting people, we also encourage responsible financial awareness and support beyond dating. If you ever have questions about navigating our platform or need assistance, our team is happy to help at [email protected]..

Australia
1 review
1 helpful vote
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I just open up my profile and I was contacted straight away by at least 40 very hadsome men from all over the world. 3 of them kept on trying to video call me even if I did not answer them. All of them were writing cheesy pre-written phrases that only some idiots would believe.
I understood why everyone was trying to write and call me, because in answering them you use very quickly your credit and you need to buy more in order to communicate with them. I guess they get paid to make new customers spending a lot of money on credits.
I wrote to the support customer team, but they were "just sorry" I wanted to cancel my membership.
All the profiles were fake, just stay away!

Date of experience: October 3, 2022
Alexander S. Dating.com Rep
over a year old

Dear Paola

Thank you for your feedback. I am sorry to hear you felt this way.

We checked your case and you provided the ID numbers, however without supporting material In order to process this complaint, we need to first have any supporting material you have that we can submit to the verification team.

*Id's of members
*Screenshots
*Time and date of correspondence
*Any further evidence that the profiles are dishonest.

Dating websites are a lovely platform for scammers, we do our utmost to ensure you are fully protected on our website however, we are not naive, and we understand that there may be a small minority of our members that are here for the wrong reasons, however, we do our utmost to keep this number as low as possible and also, minimize the risk for our clients to these members by offering a full refund of credits through our anti-scam policy.

We are looking forward to your email at: [email protected].

Viet Nam
1 review
0 helpful votes
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Good!
October 7, 2023

The top of the list in online adult dating is dating.com because of its legit services and real profiles. Yeah, sometimes they do not give you promo codes and you have to buy the full premium package but believe me they are the best in the market. On other hand there are also so many niche sites that focus on their sub genres such as cuckold, threesome, bisexual.

A lot more than just your average site these days use tags like hotwife or lolicon for them guys since it allows others who join up with him/her to view any photo which includes a description (if he's into porn) where we'll be sharing what does this lady look sexy nude style etc. A great deal of sex content can easily be found at our category called Dating Content by popular search engines while all models wear cute costumes if desired!

Date of experience: October 2, 2022