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DailySteals Reviews Summary
The company has garnered mixed reviews, with some customers appreciating the initial value and product quality of their purchases. However, a significant number of complaints highlight persistent issues with customer service, including delayed shipping, incorrect items being sent, and inadequate support during return processes. Many customers express frustration over unresponsive communication and unresolved disputes, leading to a perception of unreliability. Overall, while there are occasional positive experiences, the prevailing sentiment reflects a concerning trend of dissatisfaction regarding service efficiency and customer support, suggesting a need for improvement in these areas.
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Thank you Daily Steals, my ear buds are excellent! Great price and quick delivery, much appreciated!
Actually, terrific product for a great price. I do a lot of walking around, often in the forest and such, and never at the drivers seat of a car to charge devices. These Mophie chargers are a perfect size and work very well.
I was very happy with the shorts. They were exactly as advertised! The quality was very good and size was true to fit.
I ordered a 5-pack of shorts for my son, who outgrows things so fast that I hate to spend a ton of money on clothes. Nice product, decent quality, my kid is happy and so am I!
Ordered 3 items. Received 2 & 3rd was out of stock. My refund went right back on my card very quickly. No waiting 2 weeks for refund. Great customer service. Very helpful. No problems & no hassles. Thanks
I was sold defective merchandise and they did not honor the "warranty". This is the worse on-line business I have ever patronized. NEVER AGAIN.
By far the best site for deals. I love the wide range of quality products you can get at such low prices. Bookmarked for sure.
Placed order 3/27, gave me a fed ex tracking but it was never picked up by fed ex! No response other then the auto response BS
Twice I place an order off their website and twice - after showing that it was shipped, they notified me that they could not fulfill the order because it was sold out.
Ordered a rose gold iphone 6s, got a broken iphone 6 in gray. Now they are unresponsive to my emails, initiated a charge back through my bank.
I placed my order on March 9. To date I haven't received an order confirmation however my card was deducted on March 9.
When contacting Daily Steals they say I should see an update soon. Still waiting...
I have bought a Note 5 Refurbished but after that I found out that the phone is a pice of crap:
1. It's a Sprint branded phone and doesn't work in Europe even if thay say that is unlocked.
2. The stylos is stuck inside the phone
3. The battery drains really fast and from 30% goes to 0 in seconds
4. Lack of customer support
I see 2 solutions:
Give my money back or send me another phone and support the shipping cost for returning to you from Europe if you want the phone back
I order a phone on Jan 31,2018... I sent an email to support yesterday telling them that AT&T could not get the phone to work. I got an email back stating that they don't refund after 30 days... well let's see. January 31 - February 20... The stupid TWITS need to learn how to count... NEVER BUY FROM THIS SITE!
The worst mistake i could of made was making a purchase thru this website. I ordered on Jan 19th 2018 what i believed to be a great deal 4 pairs of joggers for $30.00 which was reffered by Brads Deals. Like everyone else on here only recived 3 pairs. What happened to the other pair? No one knows ive been back and forth woth emails and still nothing. No customer service number either to actually be able to speak to a human being. Just SHADY! If i would of read these reviews first i would stood away looks like they take your money amd send your partial order.
I ordered a GPS and was charged 02/09/2018 and promised a tracking number. When I contact them I get a machine reply, I asked them to call me and gave them my number. NO CALL what a surprise. I think I should have ordered from eBay!
Today is 02/14/2018 no one has called and only received a computer generated response.
Well, you have been warned.
I have ordered 4 sets of [14 Pair Set] Genuine Austrain Crystal Ball Stud Earrings and 1 set of 18kt Rose Gold Pink Tourmaline Drop Earrings.
But I got only 1 set of [14 Pair Set] Genuine Austrain Crystal Ball Stud Earrings and 1 set of 18kt Rose Gold Pink Tourmaline Drop Earrings.
Remaining 3 sets of [14 Pair Set] Genuine Austrain Crystal Ball Stud Earrings and 1 set of 18kt Rose Gold Pink Tourmaline Drop Earrings are missing. Money is already deducted from my card. No response from them
I placed an order on 12/4. The money was deducted from my account on 12/7. Guess what? No package, no info on the website. It's telling me that my order number doesn't exist! I contacted customer support via email, and "they'll get back to me soon". They will hear from me daily...
Hello! We can see this order was successfully delivered to you! We apologize for any delay that you experienced when the package was handed off to another carrier -- we have sent you a coupon code to your email for the inconvenience! Thank you for reaching out!
I was informed my item shipped and they gave me a tracking number. The tracking link never showed it as actually being accepted by the USPS. That was over a month ago. Despite 9 ticket replies "Brandon" keeps auto replying "We are working on a resolution for you right away. Please be attentive to an email update." -- They never respond with anything else or update anything for that matter. I've contacted Paypal to cancel this order. "Daily Steals" is the perfect name for this company.
Hello! We are very sorry to hear about this! This is unacceptable and our customer service agent has responded to your email with a quick resolution. Please let us know if there are any further issues. Thank you Tim
I saw that customer service reps are responding to people's reviews but I want to emphasize that they are not actually following up with customers--I think they're just writing responses to make it LOOK like they're being responsive. I still have no information about my package and it never arrived to me.
DO NOT ORDER FROM THIS SITE. AND DO NOT BELIEVE THEIR CUSTOMER SERVICE REPS. Their business model is clearly betting on people not following up so that they can keep their money.
Hi Marco! We actually do follow up with each and every inquiry! We take the time to read all reviews and fully resolve these situations. I do not have an order number from you because I do not have access to it through this forum. Send us an email at [email protected] with SiteJabber Review in the subject. You will receive a quick response and resolution. Thank you :)
I ordered 2 items recently and the item never showed up. I contacted their customer support email and Brandon just pastes generic language to me about how I need to contact the shipping company to follow up. The problem is that their email receipt says its shipping UPS but the tracker link redirects to USPS... and when Brandon told me to follow up, he sent me a FedEx link. Somethings not right here. I cant seem to get any substantive information about my purchase or anyone to help me get my item. DO NOT SPEND YOUR MONEY HERE.
I bought 3 Unlocked Blue phones and I received only 2. They told me to checked with Fedex, Fedex told me to ask dailysteals to sent me a waiver form and they never gave me an answer. So I lost my money, don't buy anything from this company. They are thief.
Hello Lolimar! We are confused by your assumption that this form was a "Waiver Form" This was explained to you through email that the form is for any customer inquiry (Missing items, replacements, returns, etc.). This form needs to be filled out by you with your order information so we can create another sales order for any missing item to be sent to our supplier and shipped out. Our customer service agent followed up with you again and is awaiting your response. Thank you
From the business
Daily Steals is committed to customer service and all-around excellence. We are dedicated to bringing you new, awesome deals every day. Shop DailySteals.com to find the best deals online for cell phones, apparel, computers, home goods and everything in between. We add new deals to our site every day on popular and new products. Whether you're looking for fun finds, discounts on designer brands or everyday essentials Daily Steals will deliver the steal right to you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello! We are very sorry to hear about any issues with your order. Please send us an email at [email protected] with SiteJabber in the subject so we can resolve this for you right away!