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Daily Chemist

1.8

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Daily Chemist Reviews Summary

The company exhibits a troubling reputation, with numerous customers reporting significant issues regarding order fulfillment, delayed deliveries, and inadequate customer support. Many express frustration over unresponsive service, lack of communication, and difficulties in obtaining refunds. However, a small percentage of customers have reported positive experiences, citing timely deliveries and satisfactory product quality. This disparity suggests potential inconsistencies in service delivery. Overall, the prevailing sentiment leans towards caution, with a strong recommendation for prospective customers to thoroughly evaluate their options before engaging with the company.

This summary is generated by AI, based on text from customer reviews

service
49
value
45
shipping
44
returns
32
quality
36

We monitor reviews for authenticity

GB
1 review
3 helpful votes
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Don't use this company
December 2, 2021

I ordered some items from Daily Chemist believing they were a reputable company. They accepted the order then send a so called dispatch email followed by sorry your order is cancelled we havnt taken any money. They take the money despite knowing they won't be sending any items, I tried calling on hold for 75 mins no one speaks to you. I emailed them several times trying to get my money back after several different excuses I finally got my money back after informing them that taking my money was fraud. Be very careful using this company I wish I'd of read the reviews first I would never have used them. They still show on their website that the item I wanted is in stock. Be aware!

Date of experience: December 2, 2021
GB
2 reviews
4 helpful votes
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The positive reviews are clearly faked (look at the wording). People order things (including me) and then they either cancel the order (but they still take the money and do not respond when you try to contact them) or the goods just do not arrive (and they make excuses). I do hope they are caught and punished.

Date of experience: October 21, 2021
Ireland
1 review
3 helpful votes
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Big Scam
October 10, 2021

This business is a scam. Paid for meds and shipping and never received anything. They said that they have problem with international shipping. Asked for refund but never received it. Its been almost tree monts now me trying to deal with them. DONT BUY

Date of experience: October 10, 2021
GB
1 review
3 helpful votes
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Daily Chemist are advertising "Selsun Shampoo" as 'In stock'.
When I ordered Selsun and paid up front, I received 3 emails back explaining that they were out of stock, even though their email continues to this day to quote for Selsun "in stock".

Date of experience: April 5, 2021
Philippines
1 review
0 helpful votes
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Congrats
March 21, 2021

Congrats po for all the blessing u have, hope and wish u all the best and to achieved all ur dreams u wanted, please keep safe always

Date of experience: March 20, 2021
GB
1 review
7 helpful votes
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Nothing you order on this site is confidential they will definitely not keep your prescription private as I ordered viagra thinking it. Would be only discussed with me but the wife answered a. Call. On the phone and the women told her she needed to talk about the Viagra I had ordered. And has caused all sorts of trouble don't order any thing from this company they should be closed I haven't received any thing I paid for yet about three weeks agon

Date of experience: March 1, 2021
Philippines
1 review
1 helpful vote
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Great
February 18, 2021

Nice website, really! Very easy to use and helpful. The customer service is also great. Would recommend

Date of experience: February 16, 2021
Philippines
1 review
1 helpful vote
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Highly recommend this pharmacy. Good service and their people are very kind, they always update from time to time via email or phone call. They have sense of urgency and they serve well. Thank you daily chemist!

Date of experience: February 15, 2021
Philippines
1 review
0 helpful votes
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Its very nice and useful
February 10, 2021

Its my first time to use this app and thankfully Its very nice and useful very easy to use not bad at all

Date of experience: February 8, 2021
Philippines
1 review
1 helpful vote
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Great!
February 5, 2021

The products were nice and provides ease on medicating people. I also love how they handle their customers.

Date of experience: February 4, 2021
GB
1 review
1 helpful vote
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James Melvin
February 5, 2021

Brilliant website. I am so happy to have bought from here. Daily Chemist is a legit and brilliant service. I always buy from here and will always buy from here.

Date of experience: February 4, 2021
Philippines
1 review
1 helpful vote
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Good customer service
February 5, 2021

Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression. A happy customer will return often and is likely to spend more.

Date of experience: February 4, 2021
Philippines
1 review
1 helpful vote
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What i think about it
February 3, 2021

They deliver fast and sometimes the product that i order i received it on time or maybe before the exact date.

Date of experience: February 2, 2021
GB
1 review
4 helpful votes
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Terrible company.
January 26, 2021

Don't use this company, They charged me £8.99 for next day delivery for an item that cost £6.99 then they sent me an email saying the items had been delivered however they had no been delivered, I have sent 3 emails without a reply. Please also read reviews on Trust Pilot this seems to happen all the time. DONT USE THEM.

Date of experience: January 26, 2021
GB
1 review
0 helpful votes
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Items were adequately packaged, received quite promptly, Many thanks will order again at some stage..

Date of experience: December 17, 2020
GB
1 review
5 helpful votes
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They don't answer the phone they don't reply to emails and they don't deliver the goods, and they don't deserve one star.
I place an order Item was supposed to be in stock, waited a week checked on web site, order cancelled no stock. In the mean time I had placed another order web site said order complete, waited 10 days no delivery emailed twice then received part of my order, no explanation about missing items or refund, they will not communicate so I didn't have a clue what was happening, I have told them I want a refund but no answer, so now i'll have to contact the credit card for a refund. So be warned don't be tempted by their low prices because they don't show the vat till the final total and don't deliver the goods and don't refund your hard earned cash

Date of experience: September 28, 2020
GB
1 review
6 helpful votes
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I ordered medication from this company. No confirmation Email
After a couple of weeks tried calling the company to find automated service and calls cut off to communication
Emailed to say no delivery and had an Email to say goods sent out
Waited another week contacted them by Email to be told the last order was lost and would I like a replacement sent out
Waited another week no order delivered and have Emailed to say I would contact my card provider to return payment if I couldn't be given a tracking order or delivery date and heard nothing
Would definitely not use them again
They have my money and I have no goods to date
Just wished I had read the reviews on trust pilot before placing an order
Very worrying

Date of experience: May 6, 2020