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The company exhibits a troubling reputation, with numerous customers reporting significant issues regarding order fulfillment, delayed deliveries, and inadequate customer support. Many express frustration over unresponsive service, lack of communication, and difficulties in obtaining refunds. However, a small percentage of customers have reported positive experiences, citing timely deliveries and satisfactory product quality. This disparity suggests potential inconsistencies in service delivery. Overall, the prevailing sentiment leans towards caution, with a strong recommendation for prospective customers to thoroughly evaluate their options before engaging with the company.
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This company will not refund me, I have asked them time and time again still waiting, they take your money even though they don't have product in stock. My advice avoid like the plague
Placed an order 2 weeks ago which hasn't arrived, sent 3 e mails but no answer, quick to take the money, but not so quiick if there's a problem, very disappointed, will go elsewhere in future!
Horrible abusive, fake promises and take your hard earned money and never send anything. Complete scam.
Ordered a product online with daily chemist. Received an email to say product dispatched but never received anything. Emailed company on multiple occasions to be told continuously that it was being 'looked into' when I asked for a full refund and after 8 weeks I've FINALLY been refunded!
Please place your order elsewhere!
Don't touch this con. I placed one order which they cancelled saying it was out of stock... but obviously kept my details as I've started getting charges of, £5.99 on my credit card marked as 'on line'.
My c/c company told my it was Daily Chemist and suggested I contact them. They deny its them! Saw on another review site that I'm not the only one this has happened to.
Am now going to inform my Credit card company (Tesco) and the Police. This is out and out fraud.
Like many other people, this company took my money and failed to send the item, they do not reply to emails, finally managed to speak to someone who said they would refund me, I haven't received that either,
DO NOT ORDER FROM THIS COMPANY!
Been 12 days since I placed an order for 3 Ventolin inhalors & paid 2 days express shipping as I have asthma & also ordered 3 for my elderly parents who suffer from COPD & have not recieved nothing yet! Despite emailing a number of times & getting no reply! Upon doing some research it seems the company is ran under the pseudonym of DR RANI Ltd from a small factory unit in Bracknell, London with 2 employees run by a Anushmita Kadian? They also go under another company name of EVERCARE
One of the worst companies i have ever used - placed my order and nothing came.
I then complained and they said they had re sent it (rubbish)
After 1 month they said it was out of stock and had not taken any money because the money is only taken on dispatch (rubbish) they had taken it from my bank so i showed them.
They said that a refund was being issued and 2 weeks later still waiting and complaining to them.
Various phone calls to people who do not speak very good english and countless emails - i would advise everyone to steer clear! Order elsewhere.
I purchased goods on 4th December 2021 and Daily Chemist took the money, however they cancelled the order on the 6th December 2021 and I have not had a refund... over 3 months later. Every time I contact them you get the same run around that they have raised it with accounts or the just hit keys on a keyboard making out they are talking to another department.
Ordered twice same order, no response/acknowledgement. Will check my bank to see if they have taken my Visa payments. Their phone line doesn't work or their email, The Google street picture is of an anonymous carpark in a business park with no sign of "Daily Chemist".
Will inform fraud office and police unless I receive the goods or a straight refund immediately.
I am convinced this is a scam site & any positive reviews you may find are fake. Like so many others who have posted reviews, I received an email saying my order was in despatch. This was quickly followed by another email stating the goods were out of stock & I would not be charged. The following day full payment was taken. My numerous emails either went unanswered or I received a one line reply from 'Anna' - these replies, I am convinced, were automated. Long story short I had to raise a complaint with my Credit Card issuer & eventually got my money back that way. My experience seems typical, if you read the numerous negative reviews online. DO NOT USE DAILY CHEMIST… you have been warned.
Iv ordered two inhalers from them two weeks ago and still not received them, they took the money out of my account pretty quick! Iv sent numerous emails and many phone calls and Iv not received any reply from them. Don't order from them unless you want to lose your money, also I'm contacting trading standards!
Placed a small order which was acknowledged but not fulfilled. Tried phoning and put on endless hold. Tried emailing and got no response. Would not recommend.
I had a great experience with this pharmacy. I have ordered from them several times now and it's always a great service.
I ordered from here and got my delivery really quick.
Would use again and recommend to others.
Perfect service
40 days waiting for a delivery, several emails in I'm constantly been given the run about, problems with international delivery, lies as I've received parcels from other English companies in a few days etc. then can't find it, then were onto Royal Mail and no reply etc, oh then resent 3 weeks ago with no number to trace, alas surprise surprise it also hasn't turned up, the latest after asking for a refund of over 100 sterling several times they asked me to bare with them and they'll get back to me, they haven't, buyer be very aware, spend your money on trustworthy companies, John
I placed an order for 3 items. They seemed to be the only company that had them in stock. Got an email saying my order was dispatched and money was taken out of my account. A couple of hours later I received another email saying that my order had been cancelled due to no stock and I've not been charged. I emailed them asking to advise as I had been charged. No answer! I emailed 3 times and tried calling with no answer! I then threatened legal action and they replied saying my refund had been processed and to wait 7 working days. Those days have been and gone and nothing. I have since emailed them twice and called twice but nothing! I have now reported to my bank and action fraud team. You should definitely do the same if you've had this experience. Bring them down and stop them from scamming others! STAY AWAY!
Answer: I found daily chemist to be the cheapest and I have shopped at pretty much all the other online pharmacies
Answer: Really good customer service overall. And they offered me the lowest price online as well.
Answer: Absolutely amazing company. Source: I am a A repeat customer.
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