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Daily Chemist

1.8

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Daily Chemist Reviews Summary

The company exhibits a troubling reputation, with numerous customers reporting significant issues regarding order fulfillment, delayed deliveries, and inadequate customer support. Many express frustration over unresponsive service, lack of communication, and difficulties in obtaining refunds. However, a small percentage of customers have reported positive experiences, citing timely deliveries and satisfactory product quality. This disparity suggests potential inconsistencies in service delivery. Overall, the prevailing sentiment leans towards caution, with a strong recommendation for prospective customers to thoroughly evaluate their options before engaging with the company.

This summary is generated by AI, based on text from customer reviews

service
49
value
45
shipping
44
returns
32
quality
36

We monitor reviews for authenticity

GB
2 reviews
5 helpful votes
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Won't refund me
May 20, 2022

This company will not refund me, I have asked them time and time again still waiting, they take your money even though they don't have product in stock. My advice avoid like the plague

Date of experience: May 20, 2022
GB
3 reviews
13 helpful votes
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Placed an order 2 weeks ago which hasn't arrived, sent 3 e mails but no answer, quick to take the money, but not so quiick if there's a problem, very disappointed, will go elsewhere in future!

Date of experience: May 11, 2022
California
1 review
1 helpful vote
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Horrible abusive, fake promises and take your hard earned money and never send anything. Complete scam.

Date of experience: May 3, 2022
GB
1 review
4 helpful votes
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Ordered a product online with daily chemist. Received an email to say product dispatched but never received anything. Emailed company on multiple occasions to be told continuously that it was being 'looked into' when I asked for a full refund and after 8 weeks I've FINALLY been refunded!
Please place your order elsewhere!

Date of experience: April 24, 2022
GB
1 review
0 helpful votes
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Order
April 8, 2022

Order on first of April received on the 7th no problem they sent me a tracking number good service would use again

Date of experience: April 8, 2022
GB
1 review
7 helpful votes
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Total scammers
March 7, 2022

Don't touch this con. I placed one order which they cancelled saying it was out of stock... but obviously kept my details as I've started getting charges of, £5.99 on my credit card marked as 'on line'.
My c/c company told my it was Daily Chemist and suggested I contact them. They deny its them! Saw on another review site that I'm not the only one this has happened to.
Am now going to inform my Credit card company (Tesco) and the Police. This is out and out fraud.

Date of experience: March 7, 2022
GB
1 review
2 helpful votes
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Avoid
March 1, 2022

Like many other people, this company took my money and failed to send the item, they do not reply to emails, finally managed to speak to someone who said they would refund me, I haven't received that either,

Date of experience: March 1, 2022
GB
1 review
2 helpful votes
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Scam
March 1, 2022

Have not received order, phone number doesnt work and no reply to email. Reporting to general medical council and watchdog

Date of experience: March 1, 2022
GB
1 review
1 helpful vote
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Disgusting company!
February 25, 2022

DO NOT ORDER FROM THIS COMPANY!
Been 12 days since I placed an order for 3 Ventolin inhalors & paid 2 days express shipping as I have asthma & also ordered 3 for my elderly parents who suffer from COPD & have not recieved nothing yet! Despite emailing a number of times & getting no reply! Upon doing some research it seems the company is ran under the pseudonym of DR RANI Ltd from a small factory unit in Bracknell, London with 2 employees run by a Anushmita Kadian? They also go under another company name of EVERCARE

Date of experience: February 25, 2022
Cyprus
1 review
8 helpful votes
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Terrible
February 22, 2022

One of the worst companies i have ever used - placed my order and nothing came.
I then complained and they said they had re sent it (rubbish)
After 1 month they said it was out of stock and had not taken any money because the money is only taken on dispatch (rubbish) they had taken it from my bank so i showed them.
They said that a refund was being issued and 2 weeks later still waiting and complaining to them.
Various phone calls to people who do not speak very good english and countless emails - i would advise everyone to steer clear! Order elsewhere.

Date of experience: February 22, 2022
GB
1 review
4 helpful votes
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Do not use this company
February 17, 2022

I purchased goods on 4th December 2021 and Daily Chemist took the money, however they cancelled the order on the 6th December 2021 and I have not had a refund... over 3 months later. Every time I contact them you get the same run around that they have raised it with accounts or the just hit keys on a keyboard making out they are talking to another department.

Date of experience: February 17, 2022
GB
1 review
8 helpful votes
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Total Scam
February 2, 2022

Ordered twice same order, no response/acknowledgement. Will check my bank to see if they have taken my Visa payments. Their phone line doesn't work or their email, The Google street picture is of an anonymous carpark in a business park with no sign of "Daily Chemist".
Will inform fraud office and police unless I receive the goods or a straight refund immediately.

Date of experience: February 2, 2022
GB
1 review
4 helpful votes
Follow A T C.
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I am convinced this is a scam site & any positive reviews you may find are fake. Like so many others who have posted reviews, I received an email saying my order was in despatch. This was quickly followed by another email stating the goods were out of stock & I would not be charged. The following day full payment was taken. My numerous emails either went unanswered or I received a one line reply from 'Anna' - these replies, I am convinced, were automated. Long story short I had to raise a complaint with my Credit Card issuer & eventually got my money back that way. My experience seems typical, if you read the numerous negative reviews online. DO NOT USE DAILY CHEMIST… you have been warned.

Date of experience: January 25, 2022
GB
1 review
7 helpful votes
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Scammers
January 24, 2022

No such company, scammers. Ordered next day, no delivery, they don't answer phone or emails, avoid fraudsters

Date of experience: January 24, 2022
GB
1 review
5 helpful votes
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Do not order from these people!
January 11, 2022

Iv ordered two inhalers from them two weeks ago and still not received them, they took the money out of my account pretty quick! Iv sent numerous emails and many phone calls and Iv not received any reply from them. Don't order from them unless you want to lose your money, also I'm contacting trading standards!

Date of experience: January 11, 2022
GB
1 review
3 helpful votes
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Hopeless.
January 11, 2022

Placed a small order which was acknowledged but not fulfilled. Tried phoning and put on endless hold. Tried emailing and got no response. Would not recommend.

Date of experience: January 11, 2022
GB
1 review
1 helpful vote
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Excellent pharmacy
December 30, 2021

I had a great experience with this pharmacy. I have ordered from them several times now and it's always a great service.

Date of experience: December 29, 2021
GB
1 review
1 helpful vote
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Great company
December 29, 2021

I ordered from here and got my delivery really quick.

Would use again and recommend to others.

Perfect service

Date of experience: December 29, 2021
Ireland
1 review
12 helpful votes
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Not worth one star
December 19, 2021

40 days waiting for a delivery, several emails in I'm constantly been given the run about, problems with international delivery, lies as I've received parcels from other English companies in a few days etc. then can't find it, then were onto Royal Mail and no reply etc, oh then resent 3 weeks ago with no number to trace, alas surprise surprise it also hasn't turned up, the latest after asking for a refund of over 100 sterling several times they asked me to bare with them and they'll get back to me, they haven't, buyer be very aware, spend your money on trustworthy companies, John

Date of experience: December 19, 2021
GB
1 review
2 helpful votes
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AVOID! Scammers!
December 14, 2021

I placed an order for 3 items. They seemed to be the only company that had them in stock. Got an email saying my order was dispatched and money was taken out of my account. A couple of hours later I received another email saying that my order had been cancelled due to no stock and I've not been charged. I emailed them asking to advise as I had been charged. No answer! I emailed 3 times and tried calling with no answer! I then threatened legal action and they replied saying my refund had been processed and to wait 7 working days. Those days have been and gone and nothing. I have since emailed them twice and called twice but nothing! I have now reported to my bank and action fraud team. You should definitely do the same if you've had this experience. Bring them down and stop them from scamming others! STAY AWAY!

Date of experience: December 14, 2021