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Daily Chemist

1.8

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Daily Chemist Reviews Summary

The company exhibits a troubling reputation, with numerous customers reporting significant issues regarding order fulfillment, delayed deliveries, and inadequate customer support. Many express frustration over unresponsive service, lack of communication, and difficulties in obtaining refunds. However, a small percentage of customers have reported positive experiences, citing timely deliveries and satisfactory product quality. This disparity suggests potential inconsistencies in service delivery. Overall, the prevailing sentiment leans towards caution, with a strong recommendation for prospective customers to thoroughly evaluate their options before engaging with the company.

This summary is generated by AI, based on text from customer reviews

service
49
value
45
shipping
44
returns
32
quality
36

We monitor reviews for authenticity

GB
1 review
2 helpful votes
Follow Michael B.
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I paid for an express delivery for the Ozempic treatment and the company has said that they sent it and blamed the post Office for it but the post office has said that the company has never contacted them, I have spent so much time and effort trying to get my goods or my money back and Daily Chemists just keeps saying to go the Mail office something that I have done for weeks now, Avoid this company as you may as well throw your money down a drain as you will not receive the goods or your money back, Avoid avoid avoid.

Date of experience: May 12, 2023
GB
1 review
2 helpful votes
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Do not buy
May 10, 2023

Paid over £220 for an order. Was told it was under review for a week. No one knew what they were doing. Trying to get hold of anyone is an Absolute nightmare.
But anywhere but from Daily Chemist

Date of experience: May 10, 2023
GB
1 review
3 helpful votes
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Avoid at all cost. Goods not delivered. Refund not given! On 31st March 2023, I placed an order, immediately the order status changed to despatched. On 12th April I called and was told out of stock. 5 emails, 4 calls and 3 weeks later I still have not received the refund. Clearly, they do not intend to issue a refund. Please do not use this company, it really is not worth it to save a few £££s.

Date of experience: May 4, 2023
GB
1 review
4 helpful votes
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CONTACT ACTION FRAUD
She is running a scam company. Customer services rarely pick up the phone and are incredibly rude. The refund process is a scam from start to finish. Management is nowhere to be seen, and Dr Rani, never replies to emails regarding complaints; this the company should be struck off. Their practices are at best suspect and at worst criminal. Note Dr Rani runs a number of companies and uses different names

Date of experience: April 18, 2023
GB
2 reviews
4 helpful votes
Follow Tamara D.
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1 week ago my order was dispatched but still didn't received anything.
Wrote them a few emails.
Never got any reply back.
I I don't think the good reviews on here are real ones

Date of experience: April 18, 2023
PG
1 review
1 helpful vote
Follow Eamon M.
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SCAM!
April 12, 2023

Do not purchase from this website. Your products wont arrive and you wont receive your refund.

You will end up in a never ending wormhole, receiving emails from fake accounts.

Date of experience: April 11, 2023
GB
1 review
6 helpful votes
Follow Kay A.
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If you don't like me and many others receive your items or refunds contact Action Fraud / Trading Standards/Citizens Advice Bureau/HMRC/BBC Watchdog/Ghpc. Please look at Trust Pilot for reviews and you will see same story! 3 wks later I have no refund!

Date of experience: March 16, 2023
GB
1 review
1 helpful vote
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Excellent pharmacy
March 15, 2023

I've had some issues in the past with other online pharmacies not delivering what they promised, but this one was a breath of fresh air. The website was easy to navigate, and the checkout process was a breeze. They also had some great discounts and deals which was a bonus.

Date of experience: March 14, 2023
GB
1 review
3 helpful votes
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Not happy
February 2, 2023

What is the real number for daily chemist as the number given is a printing firm! Also email invalid. I have not received order, how can l get refund with no contact

Date of experience: February 2, 2023
GB
1 review
1 helpful vote
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Avoid scam
December 19, 2022

Took money didn't send an item so be very careful with this website. There is postings option delivery option 24 hours for 4.99£ it is clear scam avoid

Date of experience: December 19, 2022
Philippines
1 review
0 helpful votes
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DAILY CHEMIST
October 27, 2022

•Fast delivery service
• High Quality products
•Superb customer service Team
• Very accomodating and helpful customer service team
• Negotiable prices

Date of experience: October 27, 2022
GB
1 review
0 helpful votes
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I think this is a scam!
October 24, 2022

Ordered on 15th... on 17th they informed me payment was declined.so like a fool I paid again.
My Account with them says orders now closed and to re order!.
They don't answer the phone or emails sent.
Not sure what to do now..

Date of experience: October 24, 2022
GB
1 review
4 helpful votes
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Untrustworthy
August 4, 2022

Placed an order online and paid extra for 48 hour delivery. Goods were never received. No update as to why. They have kept my money. Unable to contact them. Other reviews on various sites have similar experiences. Looked the company up on official Government website - others customers may find this informative. Spoke to my bank re them trying to do a section 75 on credit card. Not sure how much I can actually put on here but suffice to say I'd avoid them like the plague!

Date of experience: August 4, 2022
GB
1 review
1 helpful vote
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Poor service
June 22, 2022

Ordered toothpaste nearly two weeks ago.
Had to email them twice to get a response
Only to be told it is out of stock. Would have been helpfull if they had told me that at the beginning

Date of experience: June 22, 2022
GB
1 review
0 helpful votes
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Ordered 3 Ventolin inhalers before i read the reviews and thought what have i done as there were so many negative ones. Items arrived within 4 days so panic over!
I needed Ventolin as my doctor has started giving me CFC free ones which i think are useless
Cannot fault the service, i would say buy with confidence, thanks Daily Chemist i can breath!

Date of experience: June 11, 2022
GB
1 review
3 helpful votes
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Ordered 4 products which stated were in stock, no confirmation email. 5 days later got 2 emails. One saying order was cancelled because of 'stock issues', but {they wrote} no payment taken so no refund required. 2nd email stated similar info but said a refund would follow shortly. They had taken payment from my account the day I placed the order.
They don't reply to emails, phone no is not an active line,. I recommend you don't order from them but if you do use a credit card as you might have to do what I did and get the refund from your card issuer!

Date of experience: June 8, 2022
GB
1 review
0 helpful votes
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I placed an order, cheaper than any competitors and then read the reviews. I have to say my experience has been extremely favourable. Extremely fast service especially with the Queens jubilee sandwiched between order and delivery. I was emailed regularly to keep me informed of my orders progress. So 10 out of 10 from me and I will undoubtedly use this company again. Maybe I was lucky or perhaps they have taken deed of past reviews and sorted the problems out, but great service, quick delivery and absolutely no problem speaking to a member of staff. I hope you will get the high standard of care and diligence I did

Date of experience: June 6, 2022
Brazil
1 review
0 helpful votes
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Site seems genuine-no confirmation of purchase e-mail received-telephone number non-existent- no product received. TOTAL FRAUD

Date of experience: May 31, 2022
GB
1 review
2 helpful votes
Follow George M.
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Please Everyone Avoid this site and their other one EverCaring
Avoid this company they are scammers and subject to enforcement notices by The General Pharmaceutical Council

Date of experience: May 26, 2022

Scam Alert
March 23, 2022
Previous review

AVOID Please please everyone be aware that this company Daily Chemist and the other company it is associated with called EverCaring Chemist they do not fulfil their orders and watch out for fraudulent use of your credit or debit card too. I have been in touch with the Police about this company and I have the name of the person running these fake companies all information is now in the hands of the Met Police and Thames Valley police and I have also informed Companies House and I will be reporting them to Trading Standards too

Date of experience: March 23, 2022
GB
1 review
0 helpful votes
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Amazing service
May 25, 2022

Thanks for getting my meds to me so quickly. 5 star service. I will recommend to my friends and family

Date of experience: May 25, 2022