Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CycleGear

CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


How would you rate CycleGear?
grey stargrey stargrey stargrey stargrey star

CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,220
value
14
shipping
7,981
quality
11,276
This company responds to reviews on average within 4 days

Instant Feedback

32,791 reviews

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Adarsh P.
Unfollow Adarsh P.
Share Review
Report Review

Spot on delivery
July 24, 2025

I was checking with team on chat about delivery time taken for next day delivery, since I had to catch a flight day after. They assured me it will be delivered in a day if you opt for next day delivery which was $35+ To my surprise it was delivered next day by 11-12pm.

Date of experience: July 14, 2025
Washington
1 review
0 helpful votes
Follow Gerry H.
Unfollow Gerry H.
Share Review
Report Review

NA
July 24, 2025

Good. Website provides good information on tires, including customer reviews.

Date of experience: July 13, 2025
California
1 review
0 helpful votes
Follow Rob D.
Unfollow Rob D.
Share Review
Report Review

Correct as it's
July 24, 2025

That was friendly, smooth, easy and straight, not back and forth game.

Date of experience: July 3, 2025
Missouri
3 reviews
0 helpful votes
Follow Jimmy C.
Unfollow Jimmy C.
Share Review
Report Review

KLR650 tires
July 24, 2025

Found what I needed. Ordered it. Got it on time. It was on time and and advertised

Date of experience: July 13, 2025
Minnesota
1 review
0 helpful votes
Follow Andrew B.
Unfollow Andrew B.
Share Review
Report Review

Revitt sand gloves are nice
July 24, 2025

Brand new revitt sand gloves were perfect for my over trip from Detroit to hood river. They did get a bit sweaty in the heat, and were snug, but felt great. No blisters, no other uncomfortable aspects.

Date of experience: July 13, 2025
Arizona
1 review
0 helpful votes
Follow Allen R.
Unfollow Allen R.
Share Review
Report Review

Great and FAST
July 23, 2025

Great product and fast delivery. Thank you for such great service. I use both online and in store shopping and I've never been disappointed.

Date of experience: July 13, 2025
Arizona
1 review
0 helpful votes
Follow William C.
Unfollow William C.
Share Review
Report Review

It's easy to find what you need. They have parts to fit every budget. They also do great photos and videos on the products that they sell.

Date of experience: July 13, 2025
Ohio
1 review
0 helpful votes
Follow Abel F.
Unfollow Abel F.
Share Review
Report Review

Helmet visor
July 23, 2025

Picking a fitting visor was easy and delivery was very quick.

Date of experience: July 13, 2025
Pennsylvania
3 reviews
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Share Review
Report Review

Pretty quick shipping
July 23, 2025

The primaries and collector went together well, however I did need to modify the hanger to fit behind the oem rearset. I also had to bend it for the evolution muffler to clear the fairings. The muffler is black ceramic and it is very nice. I would recommend using a small amount of antisieze in all the slip joints to allow a bit of flexibility for the install.

Date of experience: July 13, 2025
Arizona
1 review
0 helpful votes
Follow Jeffrey H.
Unfollow Jeffrey H.
Share Review
Report Review

FedEx ground too slow
July 23, 2025

The product was good, Kirby at the store was great. First the site said delivery tomorrow, then 7 days later it arrived. 4th of July weekend did get in the way, but FedEx ground is still too slow.

Date of experience: July 12, 2025
Alabama
1 review
0 helpful votes
Follow Jeff L.
Unfollow Jeff L.
Share Review
Report Review

Good customer service
July 23, 2025

Great customer service! Slow delivery date but that was due to July 4th

Date of experience: July 12, 2025
Texas
2 reviews
0 helpful votes
Follow Loretta B.
Unfollow Loretta B.
Share Review
Report Review

Too Big
July 23, 2025

XS was still too big, even with a skull cap. Lots of wind noise.

Date of experience: July 12, 2025
California
1 review
0 helpful votes
Follow Philip K.
Unfollow Philip K.
Share Review
Report Review

A++++
July 23, 2025

Great in-store service, fast home delivery - it solved a temporary lack of the item being in the store.

Date of experience: July 12, 2025
Illinois
1 review
0 helpful votes
Follow dylan j.
Unfollow dylan j.
Share Review
Report Review

Bought a pair of Diablo Rosso II's for my Versys and they were on a good sale, got the set for just over 300 with tax and free delivery. Ordered on a Tuesday and came in on Thursday. Very impressive.

Date of experience: July 12, 2025
Idaho
1 review
0 helpful votes
Follow taygler o.
Unfollow taygler o.
Share Review
Report Review

Tools
July 22, 2025

Very great experience with staff very helpful and professional use of knowledge.

Date of experience: July 12, 2025
Colorado
1 review
0 helpful votes
Follow Jim N.
Unfollow Jim N.
Share Review
Report Review

Great prices
July 22, 2025

Great prices and delivery. Ordering was simple and easy, only wish my local store had the tires in stock

Date of experience: July 12, 2025
Iowa
1 review
0 helpful votes
Follow fred d.
Unfollow fred d.
Share Review
Report Review

Great help getting what I needed.
July 22, 2025

I needed a helmet and your people spent at least 30 minutes making sure I was wearing the right one for my head. At least 3 people were working on it for me. I got what I needed thank you very much.

Date of experience: July 12, 2025
Texas
2 reviews
0 helpful votes
Follow Td T.
Unfollow Td T.
Share Review
Report Review

Always helping to please
July 22, 2025
Updated review

This last order was to replace a Sedici System II Modular helmet that took a beating during my accident. It held up as well as expected. So, replaced it with the new Sedici System III helmet. The new helmet seems to fit a bit tighter but maybe like the other it needs to break in. I remounted my Sena 50S into the new helmet which went easily. The store did not have a white large in stock. So I ordered one online and had it shipped free to the store. Great Experience.

Date of experience: July 12, 2025

I am replacing a helmet
July 11, 2025
Previous review

I am replacing a helmet. Color not in stock but ordering and shipping to the store is simple and easy.

Date of experience: July 1, 2025
Texas
1 review
0 helpful votes
Follow Kenny S.
Unfollow Kenny S.
Share Review
Report Review

Fast delivery
July 22, 2025

Got the items real fast. Will order again. Highly recommend

Date of experience: July 11, 2025
California
1 review
0 helpful votes
Follow Rahnneema M.
Unfollow Rahnneema M.
Share Review
Report Review

Great experience
July 22, 2025

Easy to shop on website. Great products and fast delivery. Product description

Date of experience: July 11, 2025