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CycleGear

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.

Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.

We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...


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CycleGear Reviews Summary

Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
1,239
value
14
shipping
8,178
quality
11,472
This company responds to reviews on average within 4 days

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33,429 reviews

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Washington
1 review
0 helpful votes
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Green Moto 3 helmet
August 14, 2025
Updated review

Excellent service and excellent shipping time. Good price

Date of experience: August 3, 2025

Excellent
August 3, 2025
Previous review

Excellent. Very easy

Date of experience: July 23, 2025
Georgia
1 review
0 helpful votes
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Fast Shipping
August 14, 2025

Ordered revit jacket and gloves Wednesday evening w/ RPM membership/free 2 day shipping. Package was sent from Las Vegas to my door in Atlanta by 2pm Friday. Great service and speed w/ the RPM.

Date of experience: August 1, 2025
Texas
2 reviews
0 helpful votes
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Issue With Arrival Dates
August 13, 2025

When I was going to order my tires, through the local store, I was told that they would arrive on separate days. Then I was told that they would arrive on the same day, so I proceeded to order them. When the order information came through, it showed that the back tire would be coming in days later. I called back, and I talked to Arvin. He got the order switched, so that it would come out of a closer warehouse, so it would get here sooner.

Date of experience: July 23, 2025
Texas
1 review
0 helpful votes
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They are awesome 👌
August 13, 2025

Very. Professional would go back again always got everything right very helpful

Date of experience: August 3, 2025
Tennessee
1 review
0 helpful votes
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Alpine star boots
August 13, 2025
Updated review

These Boots offer Great protection while riding. They are very Easy to walk in, and comfortable.

Date of experience: August 3, 2025

Quick, easy, and always delivers
March 13, 2025
Previous review

Quick, easy, and always delivers.

Date of experience: March 3, 2025
California
1 review
0 helpful votes
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Works great
August 13, 2025

Works well. It's a bit finicky to install, so I'd recommend bringing this into a store to have them help install it. Just remember: you only get only real chance when installing a pinlock. After that, the seal will be ever so slightly imperfect. Make sure the visor is clean, because whatever is left in the visor with the pinlock is installed will stay in the seal.

Date of experience: August 3, 2025
Indiana
1 review
0 helpful votes
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New tires!
August 13, 2025

As always, super fast delivery and great product. I'm an in-store shopper by nature but I was in no hurry and had my new tires in 3 days.

Date of experience: August 3, 2025
Utah
1 review
0 helpful votes
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Women's motorcycle pants
August 13, 2025

The online shopping and delivery were great, but when the women's motorcycle pants arrived it was apparent that there is a big problem with sizing, fit, and style in women's pants. They are much smaller than advertised and way too tight for comfortable riding, even if described as straight fit. They weren't even close to what I was going for, which was very disappointing.

Date of experience: August 3, 2025
Georgia
1 review
0 helpful votes
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Great Products and Prices
August 13, 2025

I ordered an Icon Airform Helmet and Cardo Spirit. CycleGear packed the order quickly and it was on its way ASAP. The unfortunate thing was that FedEx was the shipper. FedEx has a horrible reputation in my area and they rescheduled delivery 3 times causing me to not have my gear for my scheduled road test which was days after the initial scheduled delivery date. I had to borrow gear from a friend. This is not at all the fault of CycleGear. I love them and will use them again. I will be sure to add a note not to use FedEx next time.

Date of experience: July 22, 2025
California
2 reviews
0 helpful votes
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Continental Road Attack 4 order
August 13, 2025
Updated review

The selection, payment and follow through on delivery status was first rate. Definitely a do again source for parts and riding gear. If you are close to a Cycle Gear store, the tire mounting and balance charges are a great deal.

Date of experience: August 2, 2025

Great selection and pricing, free shipping a plus!
August 1, 2025
Previous review

Great selection and pricing, free shipping a plus!

Date of experience: July 22, 2025
Illinois
1 review
0 helpful votes
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AGV K6 Helmet Purchase
August 12, 2025

Sales person was very helpful, seemed to have experience with the product. Good shipping time, items purchased arrived on the estimated delivery date in good condition.

Date of experience: August 2, 2025
Connecticut
1 review
0 helpful votes
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Easy ordering and no hassles
August 12, 2025

Ordered my parts and came in a couple days! No extended wait like other sites.

Date of experience: August 2, 2025
Nevada
1 review
0 helpful votes
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Great Service from Las Vegas store!
August 12, 2025

Conner at my Las Vegas location was super helpful and knowledgeable about the products!

Date of experience: August 2, 2025
North Carolina
2 reviews
0 helpful votes
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Product is great cycle gear is not
August 12, 2025

No issues with their selection and brands. But I had issues with their customer service ghosting me and completely ignoring the "no hassle returns" be careful they dont care once they got your koney.

Date of experience: August 2, 2025
Indiana
1 review
0 helpful votes
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First time buyer, found online with good price. The fast delivery was a bonus for me needing it to get back riding. Will be shopping here again, Thanks Mike

Date of experience: August 1, 2025
Sri Lanka
1 review
0 helpful votes
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Helmet fits so much better now.
August 12, 2025

Wonderful experience. Staff took the time to help me get fitted for and choose a helmet. Helped me with some assembly and answered all questions.

Date of experience: August 1, 2025
California
1 review
0 helpful votes
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Needed new rubber for me bike
August 12, 2025
Updated review

Excellent, I came in, the dude asked if I needed help, I said I needed new tires for me suzi dr650. All good

Date of experience: August 1, 2025

Saddle sour
September 13, 2024
Previous review

Stock Suzuki DR 650 seat is about like sitting on a 2 x 4. Bought this low seat from Cycle gear with the right foam and cover to stay cool on the long rides. Best thing for this type of ride.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Great exp
August 12, 2025

The overall exp was amazing from the people from the shipping. Just great

Date of experience: August 1, 2025
Arizona
1 review
0 helpful votes
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Germany product made in China
August 11, 2025

I received a camo motorcycle cover that is not the color on the picture of the add. It cost me 50+ dollars and the material of the cover is as thin as a cheap umbrella. So I received a 50+ dollar item that's worth about $10 at the dollar store and it's the wrong color

Date of experience: August 1, 2025
Missouri
1 review
0 helpful votes
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Thanks!
August 11, 2025

Other than one of my packages being open, I had no issues. Pick-up was flawless after a few short questions to verify my identity.

Date of experience: August 1, 2025