On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Pick up in store. Nice salespeople, pleasant experience
Great products, fair pricing and good in-store customer service.
Great selection with handy product reviews
Service was fine. Placed order and it was received timely.
I love the ease of placing an order online and being able to have it ship to store. Despite a storm near where I live, the gear I ordered arrived a day early! The folks at the shop let me try everything on before I left and were very helpful getting everything unboxed. Awesome experience.
Great products, good prices, fast shipping and excellent service. Never had a problem with CycleGear!
Reliable,quick shipping,can find anything u need motorcycle related
Josh helped me place my order in the store for gear I was thinking about and I joined RPM, because I have a lot more gear to purchase. All the staff were super friendly and excited to see me get new gear. I will buy all my gear at this store!
My delivery was on time. The product very well packed.The price was right. I recommand CycleGear for your need at anytime 👌
Thank you
Ordered a slip on exhaust to be delivered to store it was quick and easy to pick up and fast free shipping
It took a little too long to ship but the quality of the product was excellent
CG didn't care the Daytona Roadstar GTX boots I was looking for. CG ordered them, had them shipped to the store - this way, if they didn't fit, I'd be able to return them and order a new size all at the same time.
My experience was smooth and professional. The staff is very knowledgeable.
Very professional. Mail delivered quickly. The salesman at store was courteous and very knowledgeable.
Helmet is too deep, and pull down visor only has two positions, ether all the way down or all the way up.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members