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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Bought a Schuberth helmet. Purchase said it would take 5 to 7 days to ship. Didn't realize they meant business days! These days that's an unreasonable amount of time to have to wait. Shipped on the 7th day, delivery was delayed 2x, finally got the helmet 2+ weeks after I ordered it. Never going to use Cycle Gear online again.
I fount a helmet I liked but it was wrong color so ordered gloss black it arrived promptly and it is perfect. I love it.
Arrived quickly. Shocked it wasn't packed tighter with lots of material to keep the item from bouncing around inside and protect from shipment jarring. Hopefully won't affect long term reliability.
Very quick service and shipping. Products shipped a and received right away!
Was promised 2 days delivery but it did NOT happen. Bunch of excuses. Don't trust them.
Will avoid any online orders in the future.
Thank you for taking the time to provide feedback regarding our services. We looked into your issue your order was placed with free shipping. We do not see where you paid for 2 day expedited shipping. Thank you again for your feedback. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
This is a great denim cut but it needs to improve a bit. As a club style cut, there needs to be a zip out liner or the patches get sewn into the liner. The inside pistol pockets are not pockets at all and are elastic holsters. There should be top snaps on the holster or they need to be enclosed pockets. The buttons are awesome and the zippers are good. It will bleed dye so wash it in cold water when you get it.
Even though I was riding a 15 year old helmet, CycleGear had the replacement liner and pads! Outstanding!
Always a great experience. That's why I keep coming back.
I have found the sales people at the Lawrenceville store to be very knowledgeable about the products they sell. They have been very helpful when needed, but also allowed me to browse on my own as I like to do.
My wife and I could not be happier with the Cardo Packtalk Neo! After doing some research and comparing brands, this was the best option for us. Great, loud sound, even with ear plugs and wind going through the helmet. Sound quality is great and easily heard. Talking on the phone is clear and the person on the line states it is very clear and no wind or motorcycle noise, even at 13,000 RPM!
Buying gift cards on the site is simple and quick. The gift cards were delivered promptly, too. Overall I recommend.
Siempre he recibido la atención y servicio que busco la atención y productos son recomendables y no he tenido problemas
I had an excellent experience with my purchase from Cycle Gear! I'm not a huge fan of online shopping when it comes to motorcycle gear, but I decided to give it a try since I live quite a distance from the nearest Cycle Gear store. Product descriptions were accurate, sizing was on point, and the shipping was faster than expected! I am very satisfied with my purchases!
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.


We apologize for the delayed delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue