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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Pretty decent. They get the order out pretty fairly quickly. Just know need to order during the week day and nothing on Friday or weekends.
Great product video reviews that helped me see the product and fit
Everything came on time and the quality is great! My order was very easy to track and these boots are amazing
Same tires my motorcycle came with from the factory, for far less money than the dealer or factory website wanted for them. And the arrived quickly, and undamaged.
I received what I was expecting and it arrived sooner than expected. Thanks :)
Staff was very helpful in store, any questions they answered, and were extremely polite!
Products were as described, came in a timely manner, no problems!
Took advantage of CycleGear's Memorial Day sale and picked up some white wall Dunlop Tires. Huge game changer for my bike. Besides having excellent thread, I now get stopped and complemented on my bike.
It's a bit heavier than my other helmets, but overall for the price, it's a great buy. The Bluetooth sound is clear and callers say they don't hear wind. The only downside for me is it does get a bit noisier at higher speeds in the helmet and the Bluetooth sounds don't go as high as my Sena. Overall still a 5 star buy at this price point.
Ordered online, shipped next day, installed and picked up in 2 days. Extremely easy, completely satisfied.
I've always been pleased with the quality of products and prices. Never had a problem with anything I've purchased.
The staff is way rad, knowledgeable, helpful and great people.
Honestly hands down best experience I could have gotten at the store, very helpful.
Ordering was easy as always. Had tire shipped to store and dropped wheel off for tire to be mounted. Never an issue.
They are very nice people, spent a lot of time with me to find a product I was happy with. 10/10 experience
Website was quick and easy to use. Delivery sooner than expected.
Awesome experience. Went to the physical store in Savannah and they were incredibly helpful. The specific helmet I wanted wasn't in stock but I was able to try them on to make I liked it and it fit properly and the staff places my order. Shipped and delivered fast. Couldn't be happier.
Easy process to order. More info on what part fits what bike would be helpful as the part does fit but was not what the listed identified as fitting.
The helmet size and style I wanted was not available in the store. It was ordered, and arrived and was available for pickup a day or two earlier than the projected eta. Very satisfied with the service provided by CG.
Shopping was quick and easy. They had exactly what I was looking for. Fast shipping with no issues.
Cycle gear now carries riding pants from The UK that are not waterproof and come in a color besides black. I thought light colors were recommended for higher visibility.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members