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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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So far I'm very happy with the items I ordered, as well as the helpful filtering system for finding the gear you are looking for. I will caution I had experienced difficulty actually *buying* anything, as my order cancelled several times (perhaps because of an issue with my VPN?). Anyways, in the end I had customer service get involved and they resolved the issue
I went into bc the side bracket for my visor that locks it in broke,so he did told me order it which i did. Like guys I AM NOT A HANDYMAN, NOT VERY HANDY, SO any help is needed. I was just wanna drive my bike and change a few things. Thank you for help as alwys
Certain face shields and Pinlocks are compatible with certain helmets. You should add links for compatible accessories to find them easier.
Very knowledgeable staff and was patient with me in the beginning stages of choosing my first piece gear.
Went to store in Columbus to actually see helmets available. I had to ask salesperson to assist us. Helmet purchase was for my wife and she just tried helmets on until she found one that would work. The color she wanted was not in stock so we ordered helmet and Cardo communicater, which was sent to our residence. Received quickly.
The delivery was fast and I loved the product! I loved that they shipped to Alaska too!
I went into cycle gear the lady who helped me was super nice I bought half of what I needed and shipped the rest to my home free. Couldn't have asked for a better customer service person and the package came exactly as stated quickly and on time.
Quick shipping and had exactly what I needed. Prices are always good as well.
One of the mirrors came in chipped. I'll be returning them shortly. Cycle Gear was great though!
Excellent service and super helpful! Love doing business with you!
We love shopping cycle gear they always have what we need and at a price we can afford
Cycke gear is our favorite for all our ATV and Motorcycle needs! Best shipping and customer service around.
Great products,great price. Everything is usually delivered before expected delivery date. Love it
Reax Castor perforated gloves are true to size, we're comfortable even on first ride. Not gauntlet gloves but not so short they don't protect your wrists. Cycle gear has great service.
They fit fine, even though I'm usually a 47, they were out of that size, so I went with the 46 and it's still a little big bigger than expected. Great ventilation and breaks in easily.
The service is just fabulous. The guy who help me to check my size and check personally if the race suit fits perfect, my gob just amazing service.
Everything was as expected and fairly priced, however for the cost associated with the tire mounting I would have appreciated staff cleaning up the wheels, at least cleaning the glue/stickers from the balancing weights
I'm very happy to receive this Bell 500 custom helmet in white.It didn't take much time to get it.
Always loved your store and always will.
The order I put in was a pretty long one. Every part and piece was box perfect. The shipping was faster then expected and the whole experience was pleasurable.
Your site is difficult if not impossible to navigate on mobile, you have items listed that are completely out of stock and unavailable and you participate in Pink Tax. Your product descriptions are vague, you have very little for the smaller structured, and you're far too curt in store.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

