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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very satisfied with the selections and prices thank you. I will choose CycleGear for all of my bike needs
Good. Free shipping is a plus. However, it took about 5 working days to start shipping out, little too slow for that.
Delivery was quick and had a lot of information updates as the package progressed.
Helmet not in stock so tried on the same brand O'neal in store to be sure it fit., measuring your head only does not work. Need to try on. Measured as a Medium ended up with XL. Then ordered through Gilroy store. Sent to my house Everything worked out Great. Gilroy employees very helpful. Thanks!
Very easy to order on the website and fast delivery was great.
VERY HAPPY WITH MY PURCHASE,GREAT CUSTOMER SERVICE AT THE STORE,THE SUNGLASSES WERE NOT IN STOCK AT THE STORE,SO I HAD TO ORDER AND HAVE THEM DELIVERED TO MY HOUSE
Extremely easy to use and delivered on time! Order was accurate.
Real happy on the whole buying process. Clerk saved me money by finding a promo code that saved even more off of sales price.
The guy that helped I didn't get his name was very helpful and knowledgeable and went above and beyond to help me with my tire mounting.
Just bought a 25 cbr1000rr and have been trying to figure out what fits since "nothing exist yet" got wind screen for a 2024 and it worked out!
I return a defective boot they didn't have anymore in store order for me had them sent to my home
Excellent service. Fast turnaround and very friendly staff! Definitely recommend!
Thanks Brandon. Always a pleasure to be helped by friendly, knowledgeable staff.
We received very personal and courteous attention at Cycle Gear. We were there several times and appreciated the friendly and professional service each time. The staff is knowledgeable in helping us select the right gear for our needs. We noticed that they didn't push us to certain more costly items, but just provided the information we needed to decide. We also never felt rushed to hurry and decide. They definitely have the best selection in town. We thank Brandon for his efficient help.
The staff is very helpful and even came out to my car to help carry my tires into the store and back out after! That's what I call service.
When I go in, I feel welcome and that my business is appreciated.
This is amazing! They were more than happy to answer all my questions and go out of their way to make great suggestions. As a new rider I really appreciate their openness and being proactive to share insights that will help you along the way.
They are honest and well educated!
Made it easy and shipped to a store of my choice. Stopped by on my way home and picked it up, also shipped super quick as well!
Knowledgeable salesperson made the choice easier. Spent the right amount of time for us to try on multiple helmets and sizes an knew the pros and cons of each.
10/10 came to the store for a new visor and they delivered it to me in the lobby
Nothing but motorcycle parts & gear but specific parts and helmets might need to be ordered for you if not in stock!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members