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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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My number one place to go to get those hard to find goods. Easy to use website, fast delivery and fair prices - what more could you ask for? Oh, maybe tire installation, which is easy as well!
Received the boots quickly. Unfortunately they didn't fit and I went to a local store to return them. No issues in returning them and I received my refund immediately.
The staff at the cycle gear in Indian trail NC are always super knowledgeable and helpful when it comes to ordering parts and gear. They are my first choice every single time.
The delivery kept getting constantly delayed because babies can't drive in Pittsburgh weather
Positive experience. Easy online ordering (with a gift card) and fairly quick delivery and good value for the product.
Placed order and was notified when it arrived at the store. Thank you
Easy to put in preferences and go right to products. Several choices and easy to read reviews
I've been purchasing stuff from CycleGear both in-shop and online. The experience has overall been very good in both settings.
Fine except for ordering before a snowstorm which delayed delivery.
The cycle gear shipping process is impressively efficient.
I primarily use my iPhone to search and order items and my experience has been that Cycle Gear has the best iPhone interface.
It's a gift. Not sure if recipient will like it or if it will fit properly.
Ordered a new tire for my bike with the help of an employee in store, they were very helpful and helped me find a tire that best fit my needs and riding style. The new tire came in and I was able to have it mounted within 24 hours. I only had to wait about 30mins after I brought them the wheel for it to be done. Overall great experience, I highly recommend CycleGear.
As a Retired UPS Driver that ordered 2 Tires New Years Eve I kinda expected the delivery of 2nd day to be delivered on Saturday the 4th. Unfortunately they came Thursday the 9th, & without ANY knock, or doorbell ring. But it wasn't shipped UPS as I requested. And the price match or better price was not done by manager even tho Dennis Kirk would have been less expensive I bought them from you. "IF" you would like the send a Cycle Gear Gift Card for this order of 5 dollars or more to I'd be happy with that. Because then you matched Dennis Kirks price. And, OR a free Tire Mount & Balance. Feel free to contact me *******112 or *******@icloud.com Thank You & have a great day.
Placing of order was easy. Delivery of product was in a reasonable time frame. Product has not been installed or used at this time
Shaun was very helpful and informative which made it very enjoyable.
Very good discount,and delivery speed is fast.excellent experience with cycle gear!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. We see you chose our free delivery that is 3-5 business days when placing your order. We use multiple carriers and it is determined by the warehouse at time of shipping.