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From the business
Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
CycleGear Reviews Summary
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Ordering was easy. The delivery time wasn't stellar, but I've been spoiled by the immediacy of Amazon.
Great team to work with at the store. My only problem was the USPS delivery. The item was delivered to the mailbox but the store was not given access to retrieve. Had to wait 5 days because USPS held up the delivery.
Ordered in person in the store through the online website. I was able to use a coupon for $20 off team had to look for the coupon a little bit, but they were able to help me out. Good service fast shipping!
I have been shopping for helmets recently. With a giant cranium (7 3/4) that is long oval shaped, buying a helmet is always a challenge.
I spoke with several different employees at the nearest CycleGear store about my challenges on multiple occasions and every one of them was able to name helmets that met my criteria on the fly.
Alas, when I was prepared to purchase my Arai Signet-X, they did not have one in the store. So I ordered it online. It arrived in a couple of days, and I am nothing but pleased.
I always feel welcome when I go to cycle gear. They don't make me feel like I don't know what I'm doing or don't treat me any different because I'm a dirt rider. I've been to other bike stores that make you think you don't know what you're talking about or make me feel a bit whatever because I don't ride street any longer. 10/10 it's my go to store and I like the closeout sales they have sometimes.
I needed some motorcycle tie down straps and while they didn't have them in stock they had plenty available in their warehouse and so I ordered and they shipped the next business day and arrived to cycle gear FAST... thank you!
I ordered the set of tires on the weekend and they arrived in a few days.
Customer service was excellent. Both my wife and I were fitted with helmets. Mine had to be ordered to get the color I wanted. It was delivered within 5 days.
I bought a new HJC helmet one morning and the next day on the evening I had it without having to pay overnight shipping.
Great service.
Good service in a quick and timely manner. Got what I needed and picked up at my local store at the end of the week
Was lucky to find my size and color! Shipping was fast - Thanks
I purchased two tires, I may remove the wheels and take them to the store to get them mounted
I ordered two new enduro tires online for my KTM 350 EXC-F. Had them shipped directly to the store. I brought my wheels in and they installed the new tires along with new tubes. Easy, fast and hassle free. I highly recommend using Cycle Gear if you need new tires and don't want to worry about installing them yourself.
Great selection and delivery was fast. Items were what I ordered and the correct size.
One thing was weird, the tire was just out of the box and exposed to the elements. There were little scratches and it was dusty
Product, date, time, location, price were all as expected. Happy with my helmet.
Exactly what I expected and what was described and everything is a perfect fit.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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