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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Bought tires online and picked them up in the store. I tried other online retailers and Cycle Gear had the best prices.
Love shopping with cycle gear, haven't had any issues with any parts or gear!
I ordered a set of tires for my Honda CFR300. I had them delivered to the local CG store for my convenience. I was able to track the shipment with their website and were delivered when promised. No issues.
I have ordered many things from cycle gear, as well as visited their stores. Their selection is great and their shipping is fast. I will order from them again.
Love there service, great prices and all came at a good time.
I ordered a helmet and for my surprise I ordered the wrong color. I was able to immediately return and get the correct color. Super pleased with product, ease of exchange and customer care. Thanks.
The shop was helpful in choosing a helmet and the visor to attach
Within two hours of placing an order for tires, I realized that I had made a crucial error with one of the two. I dialed-up Cycle Gear and had a pleasant female agent handle my mishap with aplomb! She corrected the order expeditiously and shipping still got it to me in two days! A positive experience to say the least! In the words of A. Schwarzenegger, "I'll be BACK!"
I went into the store to inquire about a brand of riding helmet. I was given multiple options and eventually settled on the icon helmet I ordered.
Second time buying these boots. First pair lasted 4 years of daily use. Hoping this pair lasts as long if not longer. Incredibly comfortable boots and the waterproofing is amazing
Customer service like this is hard to find - the staff were extremely helpful, kind, and patient as we asked a ton of questions to get a new teen dirt bike rider fitted with all the right protective gear. We ended up needing to order boots for his size and they came two days later! Unheard of shipping speed from an in-store order! So thankful we found this place, we won't go anywhere else now!
The staff in the shop was incredibly helpful, nice, and gave lots of information to a new rider. They encouraged me to try on different gear, gave feedback and information on items I was looking at. They also made sure my order was correct and I was comfortable with my purchase. Will be back.
Very knowledgeable helped me pick the right armoured pants for me.
Always goated, I buy all my bike stuff from cycle gear Purchased my rear wheel stand for my 2021 rebel and it works as advertised Yall always treat me right
I have been purchasing from cycle gear for many years now between in-store and online. I have had a few issues and they always get me taken care of and treat me with respect. As the title says, they have not let me down yet.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

