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Since 1974, we’ve been proud to provide motorcyclists with quality gear, parts and accessories at great prices and the best customer service out there. And as riders ourselves, we’ve enjoyed every second of it! Our team members come from diverse riding backgrounds, carving through canyons, darting around the racetrack, trekking the trails and riding just about anywhere else two wheels can take you.
Now, we have 165 Stores in 39 States nationwide and online shopping to bring top notch gear and expertise to wherever you call home. When you see us out at a local bike week, stunt show or meetup, come say hi! We love to support races, charities and other events and even host a monthly bike night of our own to bring the community together for food, fun and giveaways.
We offer free shipping over $69.99 (within the continental US), free ship-to-store and the option to reserve an item online to try it in store so you can gear up for your next ride however is easiest for you. Or ju...
Cycle Gear enjoys a strong reputation for its knowledgeable staff, high-quality products, and efficient in-store experiences, with many customers praising the ease of shopping and personalized assistance. The company is recognized for its reliable service, including quick order fulfillment and flexible return policies. However, some customers have expressed concerns regarding online order processing delays and inconsistent communication about shipping updates. Additionally, a few reviews highlight issues with product fit and accuracy in descriptions. Overall, Cycle Gear demonstrates a commitment to customer satisfaction, though improvements in online service efficiency could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The left hand glove has a piece under the knuckle guard that protrudes into my knuckle. The right hand glove fits perfectly. I don't know why it would be different. A little disappointing.
Very good would buy again fast delivery excellent quality!
I purchased two of these tires. The first one I put on is so far out of round I can't even believe it. It takes so much time and effort to do the change these tires. Basically, I think these are not top quality tires! I would not order again!
One of my favorite features in the website is the reviews and videos. There's a really good selection of products, and you guys make it easy to figure out which brand/model of product I want to buy.
Good, order came fast and product was good. Store level, they was backed up to install and balance the tires.
Love this helmet and the fast service of Cycle Gear. The helmet size is LG (59-60cm) but runs small. I measured my head at 59.5 cm and was too tight. Sent back with no issues. Great company to deal with.
Delivery took longer than notified without bad weather. Initial notification took a few days and then shipper (Fed Ex) experienced a couple of delays. NOT blaming Cycle Gear.
Tire was best overall price and delivery but still wonder if the item is 'in stock' why it takes 3-4 days to get it moving. Otherwise positive experience.
Ordered it in the store on Monday and it was there on Wednesday. Excellent service!
The store manager at Webster and the team were welcoming, professional and patient
Bought two tires, came in a couple of days. Brought my wheels in and they were back in my hands in just a couple days.
Made a order thru Sunbit the order was paid for but did not actually go thru cycle gear customer service was able to quickly fix the issue and get my part to me the day after
Good and reliable sets of straps for the price. What else can I say. Good job for having there items in your inventory.
Always easy when going to cycle gear. Everyone is super nice and knowledgeable. 10/10
The local shop is the next town over for me so they're close and it's nice to have staff on site who know what they're talking about, especially for new riders like me. They've been incredibly understanding and helpful to an older guy throwin a leg over a bike for the first time in a couple decades. Cannot recommend them enough!
The products we received from cycle gear were of high quality, easy availability, and received very quickly.
I called to inquire about some information on completing an order. The help I received was quick and thorough.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.

