Custom Throwback Jerseys

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Custom Throwback JerseysReviews 160

2.3

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Custom Throwback Jerseys Reviews Summary

Custom Throwback Jerseys has a rating of 2.3 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Throwback Jerseys most frequently mention and customer service. Custom Throwback Jerseys ranks 7th among Jersey sites.

service
34
value
34
shipping
33
returns
19
quality
31

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California
1 review
6 helpful votes
Follow Myka P.
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Saw site on-line
May 12, 2014

Saw site on-line. No responses to my questions about the jersey I wanted to buy.
Did an Ebay search and found the EXACT same jerseys using the EXACT same photos under Vintage Legends. EXACTLY. Even the pictures of the players. The background. Everything. 99.7% comments were positive so, I wanted to buy several jerseys. All their responses to me were rude and even told me to "F%&% off".
They're are in Canada, so good luck getting help for any problems.
Maybe they are a great company, but my first experience with them was a big Red Flag, for ME, not necessarily you, but I will look elsewhere.
I saved myself about $1,000 US.
By the way, anyone who feels threatened with their credit being ruined? That is called extortion/black mail and that is a felony in both countries, and becaeu it is business done through the mail, the US Postal Service has their own laws too.
That sad part is, they had some nice looking pictures of jerseys.
See all the 1 stars? Their telling you something.

Date of experience: May 12, 2014
Maryland
1 review
9 helpful votes
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When I tried to cancel an order within an hr after placing it, they said no. I took it up with my Visa providers. They said they'd stand behind me in disputing the charge. I got an email from this "company" saying, in their words, "you had better quit pissing us off... or we'll ruin your credit rating." Very upsetting! Look up the Better Business Bureau and you'll see all sorts of claims against them.

Date of experience: December 22, 2013
Florida
1 review
15 helpful votes
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I ordered a 1994 Kevin Stevens throwback jersey from this website. I probably should have put more research into my purchase before rushing into it because after I Googled Kevin Stevens 1994, I noticed a couple of minor differences between a game worn jersey and the one on their website. The font of the numbering on the back of the jersey was different, and he had an A for assistant captain that year. I quickly sent them an email about 2 days after placing the order with pictures explaining how excited I was about the jersey, but after some research was unaware that the numbering and the A were different. They never responded to my email so I figured that I'd end up with a jersey like the one on their website, which is still a nice looking jersey. Only a hardcore fan might have noticed those slight differences. Well, the jersey arrived on time a few weeks after purchase and it had the numbering I had requested and the A on the front. I was blown away and extremely thrilled with the jersey. I get complements on it all the time and the quality really is outstanding. Based on my purchase, I'd recommend them to anyone.

Date of experience: November 8, 2013
Nevada
1 review
10 helpful votes
Follow Margaret M.
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Horrible customer service, ordered a jersey for my husband and decided to cancel my order because I did not want to wait that long to get it and this was their response to me:

How STUPID can you be?
You purchase a custom jersey on Thursday from a seller in Canada and expect delivery in Nevada on Tuesday?
I know Americans are MORONS but you take the Cake!
Assuming you have the ability to READ our "Delivery Expectations" page is available on every single page of our website. However even if the jersey was all sewn up and sitting on a shelf only an IDIOT would think it would arrive in 3 business days.
We will refund your payment LESS the $ 48.00 we paid for the "Valenzuela" player kit that we have paid for, assuming you NEVER come near our website again.

Next time you want to waste someones time waste your own

Date of experience: October 27, 2013
Canada
1 review
2 helpful votes
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I ordered a throwback jersey. I received it by the end of the lead time I was given. They had to prepare my jersey according to the player's number and name.

Date of experience: March 8, 2013
New Jersey
1 review
5 helpful votes
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Worst customer service
December 6, 2012

Worst customer service. Fraudulent business practice

Date of experience: December 6, 2012
California
1 review
8 helpful votes
Follow Karen S.
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Horrible Service
November 14, 2014

Horrible Service. I ordered a custome Dodger Jersey on 5/21/12. When I got the email telling me I wouldn't get it until June 20th, I was mad. I emailed back to ask about why it wouldn't make by Father's Day. I will confirm - the person responding was a JERK. They said I should have checked the website first. (their crappy service is outlined in a separate website Tab labelled "Delivery Expectations".) I mentioned cancelling the order, and was told I COULDN"T, they had already order the Letter Kit for $48.00! Now it's June 27th - still no jersey has arrived. Will I get the jersey before MLB Baseball season is over? Not really sure. This is the WORST experience I've ever had with an online merchant. Let me be clear - NEVER AGAIN. Don't waste your time and money with these people. They are slow to deliver and rude as hell.

Date of experience: June 27, 2012
Wisconsin
1 review
7 helpful votes
Follow Kyle A.
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DO NOT BUY ANYTHING FROM THIS SITE! I ordered a throwback Ernie Banks Jersey and when it came the coloring was off and looked completely fake. On top of that, it did not fit the person I was giving it too so when I went to return it they asked me to ship it to them with a cashiers check for all additional shipping. To make a long story short, the exchange got lost at the Canadian Border and is not able to be tracked any furthur. On top of that I have been in contact with the seller and they are not helping me out at all. They said there is nothing they can do about it and the USPS has told me that it is out of their hands since it is lost in Canadian customs. To make things even worse, they have now blocked me from sending them emails. DO NOT BUY FROM THIS SITE!

Date of experience: January 3, 2012
Ohio
1 review
8 helpful votes
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I ordered from this vendor through Amazon, but my order is not yet ready for feedback. My low rating is because the seller is, quite frankly, a jerk. You don't have to be rude and/or condescending to communicate your message. If you say an order will ship within 6-10 days and I ask for a status even if it is still within that 6-10 day window don't treat me like an imbecile who can't read or has never ordered anything online. Just tell me it's slated to ship out on X date. Maybe thank me for my order or my business. Your email to me was rude, your responses to customer feedback are rude. I do not recommend this seller AT ALL.

Date of experience: May 10, 2011
Maryland
2 reviews
14 helpful votes
Follow Jodi H.
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This is the REAL custom throwback jersey site. NOT:

http://www.custom-throwback-jerseys.com/
BE CAREFUL!

Date of experience: July 11, 2010