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Custom Throwback Jerseys has a rating of 2.3 stars from 160 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Throwback Jerseys most frequently mention and customer service. Custom Throwback Jerseys ranks 7th among Jersey sites.
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Not the same ring and rhyme as Orr 4 score but the Jersey is great. Very happy with the product thanks.
The quality compared to the authentic jerseys is like night and day... you can tell that they get generic majestic jerseys and they stitch them on themselves so don't get fooled and think that they are majestic. The details on them look really off i bought 2 different dodger jerseys and they looked like something you can get from your local uniform shop... for a little more you can get an authentic jersey and you don't have to wait so long to get it. The jerseys on those chinese websites are better buy for about $30. I will never order from them again.
How did i not find this site until now!? I can't believe how accurate all of the one star reviews are about this company. The absolute worst customer service and rude behavior. $#*! these guys... PLEASE DO NOT GIVE THIS JACK*** any of your money! I should have known it was trouble when the customer service email is an AOL account...
Never got my jersey, a reply or my money back. Finally sent him a message telling him to keep the money, it was obvious he needed it more than me.
If you put a negative review on the feedback on his website, he deletes it. I figure he's making a mint buying fake jerseys from China and reselling them as authentic. Pretty easy to do at dhgate.com. I already have gotten 4 for around $40 each.
Pure and simple, the guy's a crook. Stay away.
Ordered a throwback jersey on 2/19/20 and paid in full. Bank transaction record is here: 02/19 Card Purchase Customthrow 800-481-4675 Ny $219.95 Then Covid hit and I understand orders got delayed 9- 10 weeks. It is now 22 weeks later and I have still not received the jersey. Over the last two weeks I have called the number on the website, 800-481-4675 5 times and left messages, emailed at least 5 times and even messaged to their Facebook site and have yet to receive a reply as to the status of my order. I am surprised by my experience, because this site has received such high ratings and I would be happy to retract this review if things are made right. However, as of 7/13, they have had my money for 5 months and are not attempting to even contact me to give me an expected ship date. CTJ: Please either send me the correct jersey and size I ordered, send me my money back or give me an idea when the jersey might be shipped to me. You have my number and email, trust me. I've left it enough. Thank you.
Best jerseys on line by far. Customer service was very help full. Highly recommend to anyone looking for a pro quality jersey.
Beautifully done. Exact replica. I am very pleased with the jersey and I wear it with pride. My peers at work are jealous.
This is my second jersey that I've gotten and they're all amazing, with lots of hard to find throwbacks from the 90's. The details are nicely done and I've had no problems with either of my jerseys. The customer service is excellent as well. I will be back for more. Thanks!
When I ordered my husbands Christmas present I didn't look at the time frame so not their fault. It all worked out anyway as I gave it to him for his birthday and it was amazing. He loved it totally, the jersey was made perfect for the era and he wears it proudly. Thank you for an awesome job.
Yvonne B
I ordered a custom 1965 Astros throwback jersey and I was very satisfied with what I received. This is a great quality product and if you are willing to spend the money you will not be disappointed with the results. I had to make a slight modification to my order after submitting it and the company was very good at helping me solve my problem. I was very happy with my experience buying my jersey, and even happier now getting to wear it during baseball season.
I ordered the Jackie Robinson throwback jersey. It arrived shortly before Christmas and my forty year old son who is a big baseball fan was thrilled with it and will wear it with pride on Jackie Robinson day for the rest of his life. The old adage you get what you pay for is true for this jersey, it was expensive, but absolutely first class, high-quality, fully licensed, beautiful garment... Thank you for your service
I ordered my husband a custom hockey sweater (aka jersey) for Christmas and it was a huge hit! He gets compliments every time he wears it. The attention to detail was fantastic and the quality superb. This will be his go-to for games for years to come! Thank you!
This is the third jersey I've gotten from them. Every one is fantastic. High quality and fully licensed, Not knockoffs.
I was very satisfied with the service and quality of the jersey I bought for my husband. I initially ordered an XL online and went home to realize I needed a L. So I emailed the company and they made the change for me and it arrived on time and fit perfect! He can't wait for spring in WI so he can wear it.
Quality jersey all the way around and is one of the best I've purchased. I have received several compliments on this jersey.
I could not be happier with this purchase! I bought it as a surprise birthday gift for my husband and he was beyond thrilled! He was very impressed with the quality! I will definitely be a return customer!
Wrote 3 separate emails to this company and didn't receive a single response back. I wanted to return my jersey because it was not true to size. I ordered a L and it shows up looking like an XL. So I email them about getting a refund and get no response. I submit a form on their website for them to email me and receive an email saying that they do not do returns/refunds, only exchanges. And that if I want a size exchange, I have to pay an additional $70 AND wait 8 weeks for the exchange just to process. When I emailed them back with my concerns, I received a rude response back. Forever wishing I would've read these reviews before spending $180 on a jersey that I'm going to have to get tailored anyways. This company needs to put more information in their return policy, as it is choppy. As well as learn how to take negative feedback instead of sending a snarky comment to a person they just did business with. Not a good look.
I loved the jersey I bought there. High quality. Amazing how some people do not even write objective reviews. They want to put people out of business because they had a bad experience. Terrible. I loved this place.
I was honestly expecting horrible quality but I've had no problems with my jersey. Shipping did take a bit, but that was expected since the original confirmation email. Overall I had no issues with this purchase.
I wrote an email to them to complain about an issue I had and I received a very rude response. The jersey had an issue that they did not resolve and wouldn't even accept negative feedback. I wish I'd seen these reviews before I ordered, but c'est la vie.
Answer: About a week or so because they come from Canada. It isn't very long considering customs and everything
Answer: I've gotten a few nice jerseys from their EBay page. I've never ordered from their website but the jerseys I have are excellent quality.
Answer: I ordered this for a Christmas present in October, and received mid-November, about 3 weeks ahead of when they estimated. Loved that it came quicker, but I understood if it took the full time because it was custom made. If you're in a hurry, you're in the wrong place to get something quality and custom.
Answer: I've bougth two jerseys from this company and both have been of great quality and arrived pretty much when they said it would. They give you an approximate delivery date and I think that a few days more to that approximation is forgivable. As for their customer service I can't really comment, I haven't contacted them after the purchase and the jersey size confirmation e-mail that they send you.
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