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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Deborah C.
California
1 review
0 helpful votes
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I wish when you did a group order the shirts were delivered to each person as well.

Date of experience: September 3, 2020
Dorothy F.
California
1 review
0 helpful votes
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Custom Ink personnel are always friendly and very helpful.

Date of experience: September 3, 2020
Kathleen F.
California
1 review
0 helpful votes
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I was concerned about the quality and materials of the shirts but was pleasantly surprised. Ordering process was very user friendly and turnaround is fantastic! I will be using Custom Ink going forward and will recommend to others.

Date of experience: September 3, 2020
Mark T.
California
1 review
0 helpful votes
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As usual, awesome customer service, great product, and user friendly website.

Date of experience: September 3, 2020
Robert R.
California
1 review
0 helpful votes
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CI called me to let me know that the logo and shirt color didn't go well together. They then took the time to outline my Logo to make work. Got my order super fast too.

Date of experience: September 3, 2020
Jessica J.
California
1 review
0 helpful votes
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Highly recommend
May 5, 2020

Highly recommend. My stuff came in like 1.5 weeks, and it looked so good

Date of experience: September 3, 2020
Joseph F.
California
1 review
0 helpful votes
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Your website is very easy to use. Your Service is excellent and your delivery is prompt. Thanks, we love our shirts. We have told others about you as well. Hopefully we will get you some orders!

Date of experience: September 3, 2020
Ben Y.
California
1 review
0 helpful votes
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This is my second order from custom ink and it was still and amazing experience! Despite COVID-19 my order was processed and shipped really fast!

Date of experience: September 3, 2020
Melissa P.
California
1 review
0 helpful votes
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Overall experience was good, it was easy to use the online shirt creator, through the ordering process.

Date of experience: September 3, 2020
Ben C.
California
1 review
0 helpful votes
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The customer service was great and the product came so fast and was amazing quality!

Date of experience: September 3, 2020
Mike H.
California
1 review
0 helpful votes
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I have always ordered tshirts from Custom Ink and have been continuously satisfied with the results. I have also used the chat feature to troubleshoot online orders which was fantastic.

Date of experience: September 3, 2020
Amanda M.
California
1 review
0 helpful votes
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Once order was placed it was easy to keep on top of it and see all steps of the process. I requested a color change on one of the clip art options and was unsure if it would translate well. The company reached out with designs before printing, ensuring it would come out just like i envisioned. Overall a great experience and will recommend.

Date of experience: September 3, 2020
Amanda A.
California
1 review
0 helpful votes
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Literally the fastest easiest thing I have ever done shirts were $#*! so quick even during all of this mess going on in the world

Date of experience: September 3, 2020
Margaret M.
California
1 review
0 helpful votes
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Love the quality of the shirt. Feels soft and light. Could be a shirt to go out or to sleep In. I haven't received any complaints from the pickiest people I know. Thanks customink crew you guys rock again!

Date of experience: September 3, 2020
Mike M.
California
1 review
0 helpful votes
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Discussing color options on the phone was very helpful

Date of experience: September 3, 2020
James J.
California
1 review
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The process was simple from start to finish. The graphic that I uploaded for the shirts was included and made to look great!

Date of experience: September 3, 2020
Pamela X.
California
1 review
0 helpful votes
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Customer service was great even though they in the end did not print my logo in the correct color.

Date of experience: September 3, 2020
Michael P.
California
1 review
0 helpful votes
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All customer support I used was very helpful and patient

Date of experience: September 3, 2020
Mark E.
California
1 review
0 helpful votes
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Things were all terrific service from the beginning to the end.

Date of experience: September 3, 2020
Mary Y.
California
1 review
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Towel is very low quality and won't be usable for our needs. Printing was done correctly and everything arrived quickly.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States