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Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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As usually, it was a very fun and professional transaction. Love all my items
I have placed multiple different orders for my organization through CustomInk over the last year. From tote bags, to camper mugs, to aprons, all of the products came out better than I could have imagined! I also really appreciate CustomInk's amazing customer service and quick shipping times. Even when some of my products got stuck in the licensing process (at no fault of CustomInk), they have been able to still meet my shipping deadlines!
Was very impressed, we picked the design color as viewed, than I saw it was called sky blue, so I was concerned it would be a lighter blue. But it wasn't. It was exactly as viewed and matches our business cards! Wahooyee! We ordered alot so it will be awhile before we need resupplied. We will be back!
We were very happy with our order and shipping was right on schedule. Highly recommend.
Custom shirt was made quickly and correctly. I will definitely use them again.
Your Staff was VERY helpful and the ordering options were great - we will be using the fundraising option for our Benevolent Fund.
Provided great customer service and great time frame for delivering merchandise.
Overall. My representative was very helpful. Got my shirts printed and shipped same day. And received delivery early. However. Received a wrong size. And so far I have reached out to my sales rep but have not heard back. I am thinking my small order is not important enough for a follow up..
This is my second time ordering with you all and this experience was just as amazing as the last. Thank you for your amazing customer service and spectacular quality.
I loved working with the web site! It allowed me to go back and forth and toggle between design ideas.
Custom ink was great! Please add more images of babies, kids, and stick people.
The t-shirts turned out beautiful and I am very happy with the shirt type I chose... light and comfy!
I had a small order of just 7 hoodies and Custom Ink was always available to answer any questions. Once the design was approved (on my end), the ordering was very easy to move forward with. We had a last minute size change on one of the hoodies, after our order was submitted, and it was taken care of right away and no delay to the order. The order arrived a few days earlier than expected and they look fantastic. I am familiar with this brand and style of hoodie and was very happy to see it offered here on Custom Ink. It is lightweight and warm, easy to layer. I only have one very small wish. It would be nice if there was a more accurate depiction of how the hood falls onto your back, in relation to your design. The very top of our design is slightly covered by the hood. By no means a deal breaker, it just might be cool to have a small "grey zone" where designs might be obstructed and you could adjust accordingly. Super happy with the product, design and service. Will be back for my next project.
The lady helped me design over the I don! T do online!
Designing, ordering and receiving the product all went smoothly. The product was delivered earlier than expected. Customer service responded to my questions quickly and provided a resolution. Everything went great, good job!
Nicely designed... looking forward to some more order requests. Thank you.
I thought the overall experience good the shirt came out good better than I thought it would.
The customer service was great. All of them were calling and texting to resolve my issue and keep me informed about my order.
Great quality, image was clear and looked as it did on the computer. Additionally, it made it in time for the birthday!
Custom Ink made it easy to design and order our shirts. I'm very happy with the outcome!
Answer: Hi there- no, we are not the same company as Genesis Ink. Thanks for reaching out!
Answer: I don't think so. -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Answer: Hi James- I'm sorry that you had frustrations with the quality and sizing of your order. If you can pass along your order number, we'd be happy to look into this and make sure we make it right with you. Thanks so much!
Answer: Sorry I can't help with that question. I got so frustrated with them that I went to another shirt printing site.
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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