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Custom InkReviews 7,272

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Jack Y.
California
1 review
0 helpful votes
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As usually, it was a very fun and professional transaction. Love all my items

Date of experience: September 3, 2020
Sandra R.
California
1 review
0 helpful votes
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I have placed multiple different orders for my organization through CustomInk over the last year. From tote bags, to camper mugs, to aprons, all of the products came out better than I could have imagined! I also really appreciate CustomInk's amazing customer service and quick shipping times. Even when some of my products got stuck in the licensing process (at no fault of CustomInk), they have been able to still meet my shipping deadlines!

Date of experience: September 3, 2020
Steven A.
California
1 review
0 helpful votes
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Was very impressed, we picked the design color as viewed, than I saw it was called sky blue, so I was concerned it would be a lighter blue. But it wasn't. It was exactly as viewed and matches our business cards! Wahooyee! We ordered alot so it will be awhile before we need resupplied. We will be back!

Date of experience: September 3, 2020
Richard J.
California
1 review
0 helpful votes
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We were very happy with our order and shipping was right on schedule. Highly recommend.

Date of experience: September 3, 2020
Tom J.
California
1 review
0 helpful votes
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Custom shirt was made quickly and correctly. I will definitely use them again.

Date of experience: September 3, 2020
James J.
California
1 review
0 helpful votes
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Your Staff was VERY helpful and the ordering options were great - we will be using the fundraising option for our Benevolent Fund.

Date of experience: September 3, 2020
Angela I.
California
1 review
0 helpful votes
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Provided great customer service and great time frame for delivering merchandise.

Date of experience: September 3, 2020
Christine I.
California
1 review
0 helpful votes
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Overall..
May 5, 2020

Overall. My representative was very helpful. Got my shirts printed and shipped same day. And received delivery early. However. Received a wrong size. And so far I have reached out to my sales rep but have not heard back. I am thinking my small order is not important enough for a follow up..

Date of experience: September 3, 2020
Melissa P.
California
1 review
0 helpful votes
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This is my second time ordering with you all and this experience was just as amazing as the last. Thank you for your amazing customer service and spectacular quality.

Date of experience: September 3, 2020
George S.
California
1 review
0 helpful votes
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I loved working with the web site! It allowed me to go back and forth and toggle between design ideas.

Date of experience: September 3, 2020
Stephanie S.
California
1 review
0 helpful votes
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Custom ink was great! Please add more images of babies, kids, and stick people.

Date of experience: September 3, 2020
Bill L.
California
1 review
0 helpful votes
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The t-shirts turned out beautiful and I am very happy with the shirt type I chose... light and comfy!

Date of experience: September 3, 2020
Stephen Q.
California
1 review
15 helpful votes
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I had a small order of just 7 hoodies and Custom Ink was always available to answer any questions. Once the design was approved (on my end), the ordering was very easy to move forward with. We had a last minute size change on one of the hoodies, after our order was submitted, and it was taken care of right away and no delay to the order. The order arrived a few days earlier than expected and they look fantastic. I am familiar with this brand and style of hoodie and was very happy to see it offered here on Custom Ink. It is lightweight and warm, easy to layer. I only have one very small wish. It would be nice if there was a more accurate depiction of how the hood falls onto your back, in relation to your design. The very top of our design is slightly covered by the hood. By no means a deal breaker, it just might be cool to have a small "grey zone" where designs might be obstructed and you could adjust accordingly. Super happy with the product, design and service. Will be back for my next project.

Date of experience: September 3, 2020
Brian Z.
California
1 review
0 helpful votes
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The lady helped me design over the I don! T do online!

Date of experience: September 3, 2020
Michelle Y.
California
1 review
0 helpful votes
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Designing, ordering and receiving the product all went smoothly. The product was delivered earlier than expected. Customer service responded to my questions quickly and provided a resolution. Everything went great, good job!

Date of experience: September 3, 2020
Dan O.
California
1 review
0 helpful votes
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Nicely designed... looking forward to some more order requests. Thank you.

Date of experience: September 3, 2020
Eric O.
California
1 review
0 helpful votes
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I thought the overall experience good the shirt came out good better than I thought it would.

Date of experience: September 3, 2020
Dave W.
California
1 review
0 helpful votes
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The customer service was great. All of them were calling and texting to resolve my issue and keep me informed about my order.

Date of experience: September 3, 2020
Christine I.
California
1 review
0 helpful votes
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Great quality, image was clear and looked as it did on the computer. Additionally, it made it in time for the birthday!

Date of experience: September 3, 2020
Jeff B.
California
1 review
0 helpful votes
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Custom Ink made it easy to design and order our shirts. I'm very happy with the outcome!

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States