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Custom Ink

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Cynthia B.
California
1 review
0 helpful votes
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Really liked the flow and creative options. Found it to be very difficult when wanting to add additional product with same design

Date of experience: September 3, 2020
Shirley W.
California
1 review
0 helpful votes
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Overall I was pleased with my shopping experience. The website was easy to use and the previews of the items were just like the final product.

Date of experience: September 3, 2020
Brenda V.
California
1 review
0 helpful votes
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Could not have asked for a better experience The products I ordered surpassed my expectations and I have already ordered more of them!

Date of experience: September 3, 2020
Adam Q.
California
1 review
0 helpful votes
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The website was very user friendly when it came to me designing my shirt.

Date of experience: September 3, 2020
Bob Y.
California
1 review
0 helpful votes
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Items were delivered on time, fantastic customer service, would definitely order from custom ink again

Date of experience: September 3, 2020
Frank T.
California
1 review
0 helpful votes
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Fantastic service
August 18, 2020

Fantastic service. We have used Custom Ink many times and never been disappointed with the quality of the work, especially as we always ask for customised designs. Highly recommended!

Date of experience: September 3, 2020
Andrew I.
California
1 review
0 helpful votes
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Custom ink is the best to reorder from it only takes a minute and your done.

Date of experience: September 3, 2020
Margaret Q.
California
1 review
0 helpful votes
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I was nervous and needed help in getting my order finished. Wow. Simply Amazing. Patient and truly helpful. Thanks Y'all.

Date of experience: September 3, 2020
Kevin Z.
California
1 review
0 helpful votes
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This was a re-order for our church. We returned because our first experience was great and this time around you did not disappoint. Thank you and we will be back the next time that we want/need shirts. And maybe again soon for masks.

Date of experience: September 3, 2020
Scott M.
California
1 review
0 helpful votes
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I made a mistake on my order but I was helped when I called Customer Service. Both interactions I had were respectful and helpful and my order was placed and completed as I'd wished. Very friendly staff.

Date of experience: September 3, 2020
Amy V.
California
1 review
0 helpful votes
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Always the best customer service! Thank you for that! Sam is awesome-fast, knows exactly what I want and makes it happen without me having to do anything!

Date of experience: September 3, 2020
Pamela L.
California
1 review
0 helpful votes
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Customer Service took too long to respond and get back to my emails and phone calls.

Date of experience: September 3, 2020
Nancy I.
California
1 review
0 helpful votes
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My experience was fantastic. I was just what we needed for a birthday gift. Everything was perfect the color, fabric and design. Packaging and delivery fast and on time

Date of experience: September 3, 2020
Jessica X.
California
1 review
0 helpful votes
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Looks good
August 19, 2020

Looks good. A little pricey but overall love the dinosaur shirt. Looking forward to buying more.

Date of experience: September 3, 2020
Patricia L.
California
1 review
0 helpful votes
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Custom Ink provided me with excellent customer service and got my product to my doorstep when they promised. Very happy!

Date of experience: September 3, 2020
Richard K.
California
1 review
0 helpful votes
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Amazing service!
August 19, 2020

Amazing service! We ordered some shirts and sweaters for our business and they arrived in about a week! The quality of the clothing was great and our company logo looked incredible. Definitely will be ordering from them again!

Date of experience: September 3, 2020
Nancy M.
California
1 review
0 helpful votes
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Order was mailed early! Definitely will order from you again!

Date of experience: September 3, 2020
Charles E.
California
1 review
0 helpful votes
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Beautiful work
August 19, 2020

Beautiful work. I've ordered one shirt as a test and received my product in just 3 days. I highly recommend this company.

Date of experience: September 3, 2020
Janet H.
California
1 review
0 helpful votes
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Overall a good product
August 19, 2020

Overall a good product. I'd order more custom shirts in the future if I needed another one

Date of experience: September 3, 2020
William G.
California
1 review
0 helpful votes
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Easy and fast from start to finish. We appreciate the "tall" option. The shirts look great on my 6'4" husband, and are durable as he works on farm equipment.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States