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Custom Ink

2.7

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Custom Ink Reviews Summary

Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.

service
64
value
57
shipping
54
returns
31
quality
50

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Tony L.
California
1 review
0 helpful votes
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We were pleased with the product and the customer service. The price for one shirt was crazy high, but hoping it will be more affordable for a group order. Their design website is very easy to use.

Date of experience: September 3, 2020
Karen Y.
California
1 review
0 helpful votes
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CustomInk was so easy to use! It was also so fun to design my order, with an abundance of style designs to choose from. My products are very high quality and the printing is amazing! I will definitely use CustomInk again in the future!

Date of experience: September 3, 2020
Pamela U.
California
1 review
0 helpful votes
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It was so easy to find an old design that our group has used before and edit it to my needs. I was very impressed that when they were finished with my design they sent a photo for me to review before they printed. It said 2 week guaranteed shipping but the shirts came in 5 days early which was great! Very impressed. This experience felt more personal than dealing with some local tshirt companies I've ordered from. Thanks Custom Ink!

Date of experience: September 3, 2020
Scott A.
California
1 review
0 helpful votes
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My students loved the shirts! It was so easy to work with your staff and our order came sooner than expected. I always love ordering from Custom Ink!

Date of experience: September 3, 2020
Steve N.
California
1 review
0 helpful votes
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The delivery of the t-shirt came much sooner than I anticipated. I did feel that the cost was a bit high for 1 t-shirt. However, I realize discounts are put in place when/if I buy in bulk. Overall, I'm very pleased with Customink.

Date of experience: September 3, 2020
George J.
California
1 review
0 helpful votes
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The ordering process was very easy to navigate. The only issue I had was trying to select a print type to get the visual effect I was looking for. The shirts are exactly what I was trying to get and look extremely well done. The shirts arrived ahead of the projected delivery date.

Date of experience: September 3, 2020
Dave Z.
California
1 review
0 helpful votes
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Everyone at Custom Ink was super helpful. The shirts came out great- we're ordering some more!

Date of experience: September 3, 2020
Donna S.
California
1 review
0 helpful votes
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Was easy to work on the website to build the product needed, but did not have many colors to choose from for the kids masks

Date of experience: September 3, 2020
Richard O.
California
1 review
0 helpful votes
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Easy to use website design and ordering. Quality product!

Date of experience: September 3, 2020
Betty T.
California
1 review
0 helpful votes
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I've used Custom Ink a number of times (5+) but this is the first time I've felt that the screen print was off.

Date of experience: September 3, 2020
Bob U.
California
1 review
0 helpful votes
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The whole process was quick and easy. Thank you for turning it around so quickly. And both the gentleman who helped me place the order and the woman where I picked it up couldn't have been any more pleasant or helpful to work with. Thank you both.

Date of experience: September 3, 2020
Stephen A.
California
1 review
0 helpful votes
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All great, thank you so much. Only thing I'd note is maybe working on a price per item vs. profit you can make type of slider or helpful hints tool. We want to purchase for fundraisers and sell at the highest price possible but purchase as "cheaply" as possible.

Date of experience: September 3, 2020
Thomas F.
California
1 review
0 helpful votes
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Very pleased with the quality of the sweat shirt and the logo was just were I wanted it and it looked very professionally done I am sure that this gift will be well received and liked.

Date of experience: September 3, 2020
William K.
California
1 review
0 helpful votes
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The process was painless. Being able to see the design before submitting the order was huge help in trying to decide how and where to put our logo.

Date of experience: September 3, 2020
Diane U.
California
1 review
0 helpful votes
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I find customink's services to be great, hence my repeat business!

Date of experience: September 3, 2020
Kathleen E.
California
1 review
0 helpful votes
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Custom Ink customer service representatives are top notch. I appreciate their helpfulness.

Date of experience: September 3, 2020
Sharon G.
California
1 review
0 helpful votes
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Absolutely awesome customer service was so kind and patient with helping me

Date of experience: September 3, 2020
William A.
California
1 review
0 helpful votes
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The cost was a bit much for only ordering 6 shirts so that was disappointing.

Date of experience: September 3, 2020
Michelle R.
California
1 review
0 helpful votes
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Overall I had a great experience with this order and the product. Everyone in my office loved the toddler sizes and we will most likey order more if requested. Thank you!

Date of experience: September 3, 2020
Mike G.
California
1 review
0 helpful votes
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Unfortunately I made a spelling mistake on my order and didn't realize it until it arrived. Now I'm stuck with it because I didn't verify it when I had the opportunity. Don't make that mistake.

Date of experience: September 3, 2020

From the business

18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.


customink.com
Founded in 2000
Fairfax, VA, United States