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Custom Ink Reviews Summary
Custom Ink has a rating of 2.7 stars from 7,272 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Custom Ink most frequently mention poor quality, overall experience and next day. Custom Ink ranks 6th among T Shirts sites.
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The entire process was easy and fast. I appreciated the emails and texts about where the shirts were in the creation process. I also appreciated that the shirts arrived earlier than anticipated. Thanks, they look great!
We started working on our tee shirt design a few months ago and your site is VERY helpful and kept our various designs perfectly as we changed and added. When I finally ordered I did call to get feedback on how to keep two styles in the same order. Call answered quickly and to the point. I was able to process the final in about ten minutes. Delivery was unexpectedly rapid. Thanks!
Website is easy to use, fast shipping and very happy with product.
Customer service was great, knowledgeable and extremely helpful.
Website was easy to navigate and work to get my order done. Shipping was fast!
This was my first product ordered from Custom Ink, it will not be my last time! I was very, very satisfied with the whole experience! Received the shirt yesterday and it's perfect! Thanks Custom Ink!
The printing done was terrific. The masks look great! It's very easy to breathe through them. They're just a little flimsy in that they aren't "finished". It's like tshirt material cut into the shape of a mask, which is okay, but they start to roll up and seem to be susceptible to fraying more easily.
I enjoyed my experience with custom Ink. The customer service was awesome. The material of the shirts is good and I will buy again. Thanks for a great turnout.
The t-shirts I order were of good quality, but do not order the mask. They are the worst mask made. They are very flimsy and made with scrap light weight t-shirt material. They do not stay on face very well and when you breath it sucks up in your nose. And when you talk they get sucked into your mouth. Extremely disappointed. It is even more disappointing that they cost $420.75 for 36 mask. Ridiculous, pricing on mask as if taking advantage of the covid situation. They were, half the cost of my t-shirt order $855 for 36 for which were of way better quaility and more material to make. They were not even worth $20 for all. I feel very riped off.
We received helpful and timely feedback on our choice of shirts and logo we wanted to use. Customer service was outstanding!
I ordered 3 shirts with the same design just different names on the front. I received two shirts rather quickly but it took the last shirt weeks to get here and I don't understand why when the order was placed together.
Impressed with all aspects of this service. Highly recommend.
Very easy to navigate through the website. Very happy with the product.
I really liked how easy it was to design the product. It came in a timely manner.
Everything was easy to navigate, quick to ship, customer service support was friendly and helpful.
I called customer service to make sure the bag was delivered in a promptly matter and they were extremely helpful! The tote bag came in even earlier than I expected
As always, very happy with quality of products and service that CustomInk provides. Definitely will have our business again!
The customer service rep that helped me on the chat feature... was AWESOME! She responded to my questions quickly and in a very professional manner. She was very, very helpful! She helped me order a bulk order item
My project was easy to create and easy to order. The finished product is perfect.
You guys make reorders so easy! Love your responsiveness, professional help, and just your customer service overall.
From the business
18 years, over 100 million custom t-shirts, 99% happy customers! Custom Ink is the t-shirt printing expert for your team, school, company, or any occasion.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members